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Vehicle safety record

2012 Jaguar XF Problems, complaints & recalls

Owners have filed 38 complaints about the 2012 Jaguar XF with NHTSA, most often about the fuel system (15) and the engine & cooling (13). Those complaints describe 1 crash and 1 fire. It is covered by 5 recalls, the latest in January 2018 for the inflator module. For comparison, the 2011 has 81 and the 2013 has 35.

NHTSA data checked

FFar more problems than a typical XF year, for its age

#139 most complained-about 2012 vehicle

Complaints
38
Recalls
5
Crashes
1
Fires
1
Injuries
0
Deaths
0

Most common 2012 Jaguar XF problems

Share of all 38 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2012 Jaguar XF recalls 5

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Air bags: inflator module

18V01000016,532 vehicles affected

The problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2014-2015 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is also recalling certain 2011-2015 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in Zone A and Zone B above, Jaguar is also recalling certain 2010-2015 Jaguar XF vehicles, originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
The fix
Jaguar will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact 1-800-452-4827. Jaguar's number for this recall is J072.

Air bags: inflator module

17V0270008,114 vehicles affected

The problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2012 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2009 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
The fix
Jaguar will notify owners, and dealers will replace the passenger frontal air bag assembly, free of charge. The recall began December 18, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J070.

Air bags: inflator module

16V2290005 vehicles affected

The problem
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. In the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, resulting in the second stage deploying improperly in certain crashes.
The risk
An air bag that inflates improperly increases the risk of injury.
The fix
Jaguar will notify owners, and dealers will replace the driver frontal air bag module, free of charge. The recall began on May 5, 2016. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is J065.

Fuel system

12V5210004,195 vehicles affected

The problem
Jaguar is recalling certain model year 2010-2012 XF vehicles equipped with a 5.0L gasoline engine. The affected vehicles may have a fuel tank fuel outlet flange that may crack.
The risk
The cracked flange may result in fuel leakage onto the ground. This leaking fuel, in the presence of an ignition source, may result in a vehicle fire.
The fix
Jaguar will notify owners, and dealers will replace the affected fuel tank fuel outlet flanges, free of charge. The recall began on December 20, 2012. Owners may contact Jaguar at 1-800-452-4827.

Equipment: labels

11V60400051 vehicles affected

The problem
Jaguar is recalling certain model year 2012 xf vehicles, manufactured from september 7, 2011, through november 24, 2011, for an incorrect certification label. Since the gross vehicle weight rating (gvwr) is stated incorrectly, these vehicles fail to comply with the requirements of part 567, “certification.”
The risk
Customers may unknowingly exceed the gvwr. Exceeding the gvwr of the vehicle, can lead to loss of vehicle stability, increasing the risk of a crash.
The fix
Jaguar will notify owners, and dealers will replace the label. This service will be performed free of charge. The safety recall is expected to begin on or before january 23, 2012. Owners may contact jaguar at 1-800-452-4827.

What owners say

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38 complaints about the 2012 Jaguar XF

Newest first, as filed with NHTSA by owners. Page 1 of 2.

Fuel system

The contact owns a 2012 Jaguar XF. The contact stated that while the vehicle was parked, there was gas leaking from the vehicle. The contact associated the failure with NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

Filed Incident Fuel system, gasolineNHTSA 11755983
Transmission & drivetrainAcceleration & cruise control

I was driving my 2012 Jaguar XF on Highway 75 my car began to go from drive to neutral and changing gears on his own and I almost got hit by a semi-truck with the vehicle slowing down eventually I made it home with the vehicle and put it in park and never came out park again, the gear box had locked up that I was told by a local Jaguar repair shop. I could have lost my life that day with that car doing this and someone else can lose their life if this happen to them if you all don't make Jaguar fixed this problem,...

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if it already hasn't happen to someone. I reported this problem to Jaguar today and they sound like they weren't interested in what I was telling them. They said they would open and case and they will close it. Do that make sense to you to open a case and close it?

Filed Incident Power train · Vehicle speed control · Unknown or otherNHTSA 11497528
Fuel system

Fuel tank is leaking fuel from the top of the tank. Fuel is visibly leaking, I must exit the vehicle to air out and breathe. I've had multiple medical visits for headaches. Jaguar/Land Rover has had multiple fuel recalls, but have told me my car is not covered.

Filed Incident Fuel / propulsion systemNHTSA 11492927
Engine & coolingFuel system

The dealer said that they fixed the recall, which is not true, because it came back so fast, it just unreal, the manufacture is one who should care about that, i was driving my kid to school wen the car started to shake badly, so i thought its kunda danger to my family !

Filed Incident Engine · Fuel / propulsion systemNHTSA 11478039
Electrical systemEngine & coolingFuel systemCrash

Car shutdown powers completely off in rush hour speed traffic and will not do anything cant get it in gear or anything do to faulty electric components and faulty fuel pump and its components this is completely a fatality waiting to happen for the car owners and the on coming traffic vehicles this is real bad this also made me and my wife anniversary day the worst ever we are scorn for life

Filed Incident Electrical system · Engine · Fuel / propulsion systemNHTSA 11472840
Engine & cooling

Car started smelling like gas and garage had smell. Today 4/15/2021 noticed fuel dripping under the fuel tank area.

Filed Incident EngineNHTSA 11408313
Engine & cooling

Jaguar custom is having problem with the plastic coolant outlet pipe and the crossover pipe leaking there was three custom there at the same time I was there with the same problem which is a costly problem jaguar want $3,700 to fix this problem juguar such be made to correct this problem and stop from making money on custom for and defect part they have put in these vehicle they know is inferior please start a class action against this company for this part.

Filed Incident EngineNHTSA 11400380
Engine & cooling

This is the 3rd time since I have own this vehicle the antifreeze pipes have been replaced. The last time the vehicle warning low battery light came on while driving down the interstate, then everything on the car started shutting down. The car overheated and blew all the fluid lines. According to jaguar of ocala the crossover pipe went bad, again this is the 3rd one replaced. After spending over $5699.00 Dollars 6 months later I am noticing the fluid level dropping and we can smell antifreeze. We also had some oil leaks fixed 7 months by a mechanic who specialize in jaguars and the car is leaking again. Its never ending spending money and worried it will catch fire.

Filed Incident EngineNHTSA 11389580
Fuel systemBody, doors & structure

Tl* the contact owns a 2012 jaguar xf. The contact stated that while driving the dashboard leather interior detached from the base obstructing the contact's view. The contact mentioned an abnormal odor on the inside the vehicle. The vehicle was taken to galpin jaguar (15500 roscoe blvd, van nuys, ca 91406, (818) 894-3800) where the vehicle was inspected however, a determination was not reached pertaining the failure. While performing a vin search, the contact became aware of nhtsa campaign number: 12v521000 (fuel...

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system, gasoline) however, the vin was not included. The vehicle was not repaired. The manufacturer was notified of the failure which a case was made. The failure mileage was approximately 72,000.

Filed Incident Fuel system, gasoline · StructureNHTSA 11373864
Engine & cooling

Timing chain noise the engine makes a loud timing chain noise which is leading to timing chain failure which can lead to fatalities

Filed Incident EngineNHTSA 11298312
Engine & cooling

Coolant leak caused by bad plastic parts, especially the crossover pipe which was made as a welded together piece. Luckily, I had a warning that my coolant was low and continued to fill the coolant up till I could bring the car in for service and replacement of the water pump and plastic parts as recommended by other owners.

Filed Incident EngineNHTSA 11269367
Other & unknown

Dashboard is coming apart I heard due to jaguars faulty bonding agent they used. The dealer told me its from the sun which is not true

Filed Incident Unknown or otherNHTSA 11246261
Engine & cooling

Timing chain guides wear very easily make of weak or poor quality metal.

Filed Incident EngineNHTSA 11241533
Engine & cooling

I took my car in for an alignment. After checking under the car, the mechanics realized that the coolant tubing was made of plastic and broke. They stated that if I drove the car, I would be in danger of the car smoking and maybe catching fire. I had to replace the coolant. I was informed the jaguar has changed their engineering of this risk due to the number of complaints and repairs. I also have a 2012 xf and it has the same issue within the same week which is costing me $2200 to replace. This is a serious issue if the coolant issues results is smoking an potential fire of the engine.

Filed Incident EngineNHTSA 11233800
Engine & coolingFuel systemFire

Tl* the contact owns a 2012 jaguar xf. The contact stated that the vehicle produced thick smoke, lost fuel, had an abnormal fuel odor, failed to accelerate occasionally, the check engine warning indicator illuminated, and "restricted performance" appeared on the instrument panel. The vehicle was towed to jaguar of annapolis (101 ferguson rd, annapolis, md 21409, (855) 741-8067) where it was diagnosed that four fuel injectors needed to be installed and a new catalytic converter was needed. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was 66,000.

Filed Incident Engine · Fuel / propulsion systemNHTSA 11194214
Engine & cooling

When my car was diagnosed it said that all 8 cylinders were misfiring. I was informed that it is almost impossible for all 8 cylinders to go out at the same time. I was informed that there was an emission recall on some jaguar and my vin number falls within that range. However the only recall that pops up for my car is the airbag one. Please look into it because my car is very un stable. The engine is knocking rocking back and forth cause my whole car to shake and rock. It looses power will cut off at random. Restricted performance light is on and car will not excelerate

Filed Incident EngineNHTSA 11186155
Fuel system

In 2012 jaguar had a recall on some of their fx model cars due to faulty fuel tank flange issues that could cause the cars to catch fire. The nhtsa campaign # was 12v521000, the recall # was: j027 & the potential number of units affected was 4,195. In the document I've enclosed, you'll see that my vehicle had the exact same issue with the oil leak and cracked fuel tank flange that other cars were recalled for in 2012. I initially noticed a strong fuel smell in my garage after turning the car off and closing the...

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garage door about 1 weeks ago. My next door neighbor also complained that she smelled the gas fumes in her house last week, but noticed that they went away after I removed my car from the garage and parked it outside. I checked jaguar's website and asked my jaguar service advisor if there was a recall on my vehicle because I'd previously read about the fuel tank flange recall, but both sources did not confirm a recall on my car. I called jaguar this morning while at the dealership waiting for my car to be serviced, and was told that they recall was vin specific & it was indeed for the same exact issue I had fixed today. I'm concerned that I was driving around in a car that jaguar has known to have a serious issue that could've resulted in my car catching fire, yet mine and other jaguars who may have had or may have the issue are still on the streets. Due to the severity of the matter, I wanted to bring it to your attention in hopes that you can intervene with this serious situation.

Filed Incident Fuel / propulsion systemNHTSA 11149472
Wheels & tires

Tpms failure. This warning suddenly appeared. Contacted jaguar and they are saying that they are hearing more and more about them, however, there is no fix. They recommended that I go to a tire shop and have them scan the sensors, which I did. They scanned all four sensors and they scanned as fine, however, it seems that the sensor suddenly stopped communicating with the vehicle. I cannot get this fixed and not sure of what is going o. Jaguar refuses to listen to the issue.

Filed Incident WheelsNHTSA 11141191
Fuel system

Tl* the contact owns a 2012 jaguar xf. The contact stated that the fuel tank indicator illuminated even though there was half a tank of fuel in the vehicle. The vehicle was taken to an independent mechanic who recommended the fuel pump be replaced. The dealer (jaguar columbia, 540 jamil rd, suite a, columbia, sc 29210, (803) 731-7493) was contacted and suggested the vehicle be brought in for diagnostic testing. The contact informed the dealer that the vehicle was already in the shop and a part was ordered. The...

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vehicle repairs were being delayed until the fuel pump part arrived. The repairs would be performed by the independent mechanic. The dealer stated that there was no recall on the vehicle. The manufacturer was not contacted. The failure mileage was 74,124.

Filed Incident Fuel / propulsion systemNHTSA 11139688
Engine & cooling

It started off as a small coolant leak but after spotting coolant on the overflow hose, I noticed a crack in the plastic hose. Replacing that hose didn't stop the problem; coolant kept leaking and I had to buy another bottle. I then brought my car to a mechanic who pressure tested it and said the water pump needs to be replaced. He replaces it for $734, we pressure test it, all seems good. A couple days later I start leaking a large amount of coolant again so I purchase a new bottle of coolant just to get home....

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That night I research 2012 jaguar water pump issues and see that this is a very know major design flaw and use of cheap plastic affecting lots of owners. The water pump fails regularly and the plastic crossover pipe just bursts at the seems. I have a family friend purchase and replace this, another $502. After another couple days I smell coolant yet again and notice a small drip. This time it's the water pump bleeder hose. I purchase the new updated part which is now 2 parts instead of one and spend another $419 to replace it. Now this all is happening at the absolute worst time ever. This issue started while my wife was 8+ months pregnant. The uncertainty of when the car would leak or god forbid overheat on the way to the hospital had me very nervous and upset. This was a major safety issue. Now I know the car was out of warranty but after doing a lot of research on this, I feel that the water pump and crossover should have been recalled due to the known flaws and almost certain failure. At the very least I should have been notified as an owner that this happens to the car as I am sure you were aware of all the fixes being done at retailers and by the multiple product upgrades. I found out that other vehicles with different vin #s were in fact recalled.

Filed Incident EngineNHTSA 11121240
Visibility & wipers

Dashboard is coming about causing visual impairment to road

Filed Incident Unknown or other · Visibility / wiperNHTSA 11113825
Fuel system

I was driving (in motion) when the car completely shut down in the middle of a busy street. I was able to thankfully roll into a turn lane. I was not able to restart or even turn the car into neutral. The vehicle lost power-assisted braking and power-assisted steering. It was horrifying. The car was towed to rosenthal jaguar land rover in tysons corner va, where they uncovered that the issue was a defective fuel pump connector and the description matches the exact description of this recall: https://www.Edmunds.Com/car-news/2013-jaguar-xf-recalled-for-fuel-pump-problem.Html

Filed Incident Fuel / propulsion systemNHTSA 11097042
Airbags

Tl* the contact owns a 2012 jaguar xf. The contact stated that nhtsa campaign number: 18v010000 (air bags) exceeded a reasonable amount of time for repair. The contact was concerned that the manufacturer was not providing a loaner vehicle until parts became available. The contact also stated that the recall notification advised that parts were expected to be available in 2019. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.

Filed Incident Air bagsNHTSA 11078630
Brakes

Upon starting the car after a brief stop with no prior indication of brake irregularities, the brake pedal went to the floor. The car was stationary at the time; the brake pedal must be depressed in order to start the car. There was an accompanying burning smell at this time, probably attributable to brake fluid being sprayed onto hot engine/exhaust components. There was no useful partial brake action at this time. The car was towed to jag dealer. No fluid in reservoir, left front brake hose had lost integrity....

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Dealer replaced brake hose, filled and bled system. Dealer provided failed hose to owner for examination. After pressurizing the hose with very low pressure air it was evident that there was a complete failure of the swage connection of the hose at the caliper end fitting. The hose has been displaced from the fitting, and air can be made to escape from the fitting/hose connection simply by blowing into the other end of the hose. Photos attached.

Filed Incident Service brakesNHTSA 11044755
SteeringEngine & coolingFuel system

Car stalled while driving in a straight line, vehicle was still in motion when engine stopped without any warning lights (sudden and total loss of power). Steering control was limited when engine shutoff and brake pedal also required much more pressure than normal to bring car to stop. Issue happened while taking off from school parking lot, so no accidents were caused, but it would have been a very likely cause for an accident on a busy freeway. Car did not start back up and had to be towed back to repair shop.

Filed Incident Steering · Engine · Fuel / propulsion systemNHTSA 11035946

Jaguar XF: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20165010Electrical systemA
201519501Engine & coolingD
201411702Engine & coolingD
2013351231Engine & coolingF
201238511Fuel systemF
201181425Fuel systemF
20101061010Fuel systemF
200990652AirbagsF
All XF years

2012 Jaguar XF vs rivals

VehicleComplaintsRecallsCrashesGrade
2012 Jaguar XF3851F
2012 Jaguar XJ (LWB)1200CCompare
2012 Jaguar XJ (SWB)700CCompare
2012 Jaguar XK220DCompare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2012 Jaguar XF

Does the 2012 Jaguar XF have any recalls?

Yes - NHTSA lists 5 recalls for the 2012 Jaguar XF: inflator module (January 2018); inflator module (January 2017); inflator module (April 2016); fuel system, gasoline (October 2012) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2012 Jaguar XF?

By the complaints owners filed with NHTSA, the most common problem areas are the fuel system (15), engine & cooling (13), airbags (5).

How many complaints has the 2012 Jaguar XF had?

38 complaints have been filed with NHTSA, the first on November 20, 2012 and the latest on August 10, 2026. Of these, 1 describe a crash and 1 a fire, and together they report 0 injuries and 0 deaths.

Is the 2012 Jaguar XF a reliable vehicle?

Its Safety Index is 23 out of 100 (grade F: far more problems than a typical Jaguar XF year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Jaguar XF years have the most complaints?
What should I do if my 2012 Jaguar XF has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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