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2021-2027 · 7 model years

Kenworth T380 Problems by year

Owners have filed 2 complaints about the Kenworth T380 across 7 model years, and it has 21 recalls. The 2025 has the most complaints once its age is allowed for (2). The most reported problem area is the steering.

Share your T380 experienceCompare years21 recalls
Most complaints for its age20252 complaints · 9 recallsSee the 2025
Complaints
2
Recalls
21
Crashes
1
Fires
0
Injuries
1
Deaths
0

T380 complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20270300-C
20260300-C
20252910SteeringD
202401200-D
202301200-C
20220800-B
20210500-A

Most common T380 problems

Kenworth T380 recalls 21

Latest T380 complaints

2025 Kenworth T380SteeringCrash1 injury

Accident Description: 2025 Kenworth T380 Model: 2025 Kenworth T380 VIN: [[redacted]] Date of Incident: [[redacted]] Location: Ontario, Canada On [[redacted]], while operating a 2025 Kenworth T380 on a straight section of highway in Ontario, Canada, the steering system suddenly became unresponsive while traveling at approximately 64 mph. I believe this failure is directly related to the USK tie rod ends, which are associated with two known open recalls concerning USK ball studs. At the time of the incident, no...

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early warning indicators or mechanical symptoms were present to suggest imminent failure. Without warning, the vehicle veered sharply to the left, causing a complete loss of control. The truck subsequently rolled over multiple times, resulting in a serious multi-unit accident that blocked the highway. My drive truck, along with two additional trucks I was transporting, were all involved in the crash. I was entrapped inside the tractor cab and had to be extricated by emergency responders. I sustained significant injuries, including nerve damage and multiple cervical spine injuries, due to the violent nature of the rollover. After the incident, I observed indications that the vehicle may have been tampered with. I am uncertain about the current location of the vehicle or the whereabouts of critical front-end components. However, photographic evidence shows that the ball studs were removed post-accident. It is my belief that Paccar is not fully disclosing accurate information related to this incident and the condition of the steering components. This incident raises serious concerns regarding the vehicle's safety and the handling of related recall information. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident SteeringNHTSA 11662563
2025 Kenworth T380Other & unknown

Flowmark of Kansas city Missouri built my company a truck. When adding an upfit body (AKA septic tank skid unit) there was no motor carrier calculation done for the rear axle weight. Upon my arrival to pick up the truck I could see that the rear axle was overloaded. Addressed with flowmark and they admitted a calculation had not been done. They moved the unit forward to the correct position, during this time no care was taken when drilling the new mounting holes, in which case resulted in 21 holes too close...

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together. This truck is not safe, nor does it meet the manufactures recommendations. I took the truck to a Kenworth dealer and they have provided the documentation that says this truck is not correct and needs the entire frame of the truck replaced. Flowmark wants to bring the truck back to KC from Ohio and weld the holes shut and paint them and send the truck back. This again is against Kenworth's recommendations.

Filed Incident Unknown or otherNHTSA 11621840

Questions about the Kenworth T380

Which Kenworth T380 years have the most problems?

By the number of complaints owners filed with NHTSA: 2025 (2). Allowing for how long each has been on the road, the 2025 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Kenworth T380 years have the fewest complaints?

Among model years that have been on the road for at least three years, 2021, 2022 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other T380 years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Kenworth T380 problems?

Across every model year, owners report problems with the steering (1) most often.

How many recalls does the Kenworth T380 have?

NHTSA lists 21 recalls across all Kenworth T380 model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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