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Safety recall · 24V433000

Steering: tie rod assembly Kenworth, Peterbilt recall

Do not drive

PACCAR Incorporated reported this recall to NHTSA on June 12, 2024. It covers about 7,410 vehicles across 18 model years listed below. The repair is free.

Campaign
24V433000
Reported
Jun 12, 2024
Vehicles
7,410
Area
Steering

The problem

PACCAR Incorporated (PACCAR) is recalling certain 2025 Kenworth K270, K370, L770, T280, T380, T480, T680, T880, W900, W990, 2025 Peterbilt 220, 520, 536, 537, 548, 567, 579, and 589 trucks. The tie rod or drag link assembly may contain an improperly heat-treated ball stud, causing the ball stud to break.

The risk

A broken ball stud can cause a complete loss of steering control, increasing the risk of a crash.

The fix

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will inspect and replace the tie rod and drag link assemblies as necessary, free of charge. Owner notification letters were mailed August 6, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24KWG and 24PBG.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Kenworth, Peterbilt dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 24V433000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 24V433000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. PACCAR Incorporated's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 24V433000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 24V433000 announced?

PACCAR Incorporated reported it to NHTSA on June 12, 2024. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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