Keystone RV Company (Keystone) is recalling certain 2021-2023 Arcadia travel trailers. The backer board behind the cabinet for the wardrobe may not have been installed during production.
2021-2023 · 3 model years
Keystone Arcadia Problems by year
Owners have filed 6 complaints about the Keystone Arcadia across 3 model years, and it has 4 recalls. The 2022 has the most complaints once its age is allowed for (1). The most reported problem area is the brakes, followed by the electrical system.
- Complaints
- 6
- Recalls
- 4
- Crashes
- 0
- Fires
- 1
- Injuries
- 0
- Deaths
- 0
Arcadia complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Arcadia problems
Keystone Arcadia recalls 4
Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal...
Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and...
Keystone RV Company (Keystone) is recalling certain Arcadia 3660RL fifth wheel travel trailers. The Federal Identification Label has the incorrect tire size and tire pressure information.
Covers2022 Keystone Arcadia
Latest Arcadia complaints
The rear wall developed a gap shortly after delivery. RV was brought back to dealer for a repair. The repair from dealer was to caulk the gap. This is insufficient as the wall is not attached at the bottom to the frame. This defect renders the rear wall incapable of using the storage above the couch as the wall can not hold the weight and there for pulls away from the bottom of the trailer causing the gap. The brakes are electrically defective as they used non water proof connectors to wire the brakes. The brakes failed in a rain storm.
Loss of brakes and lights due to short at junction box and axles. 50amp short causes arc and burning of foam insulation. There are multiple complaints and photos of all models in 2021 and 2022 with same issues across internet and social media.
The contact owns a 2021 Keystone Arcadia. The contact stated that while driving over bumps at slower speeds, the "Trailer Brakes disconnected, and check Trailer wiring" messages were displayed. The vehicle was taken to an independent mechanic, where it was diagnosed that the brakes were not connected to the rear axle. The vehicle was repaired; however, the failure recurred, and the warning message continued to reappear while driving at slower speeds. The contact stated that the fender skirts detached while driving....
Read the full complaint
The vehicle was taken to another independent mechanic, where it was diagnosed that the brakes were not connected to the rear axle. The vehicle was repaired; however, the failure recurred, and the vehicle was taken back to the mechanic, where it remained awaiting diagnosis and repairs. The manufacturer was made aware of the failure. The failure mileage was unknown.
Trailer brakes get disconnected. Did not have any trailer brakes. Been to dealer 3 times still not fixed. I get a message in truck saying trailer brakes disconnected
The trailer break wiring on the left front trailer tire came out of a connector while on a mountain downgrade southbound I-24 outside of Chattanooga. This happened 2-3 weeks prior while on a mountain downgrade outside of St. Mary, MT to the left rear trailer tire. Multiple Keystone Arcadia owners in an Arcadia FaceBook group have reported the same (as well as other) issues with their trailer breaks. Had we not had our truck tell us the trailer wiring was disconnected, we could have been killed - or killed someone...
Read the full complaint
else. I have photo and video evidence showing the issue and posted about this issue in the Arcadia Facebook group and the manufacturer is aware of the issues with the trailer breaks. There were no warning signs ahead of time that this would happen to the tire as inspection this morning showed the wiring intact. The Keystone is a new product that was released in 2021 and has been plagued with problems since it's release.
The contact owns a 2021 Keystone Arcadia Fifth Wheel 3660RL. The contact stated that while the fifth wheel was being towed, the brakes became inoperable. The check wiring and trailer connected check message was displayed. The contact stated there was abnormal whining and tapping noise detected. The contact called the local dealer who informed the auto-reset breaker was causing the noise. The contact's wife called him and informed him there was an abnormal burning odor in the vehicle and it caught fire. A person...
Read the full complaint
at the RV park was able to unplug the Fifth wheel from the power unit. There were no reported injuries. The fire department extinguished the fire. The police were on the scene and a report was filed. The front battery and wires were fired and damaged. The vehicle was towed to an independent lot. The manufacturer was notified but no further assistance was provided. The failure mileage was unknown.
Questions about the Keystone Arcadia
Which Keystone Arcadia years have the most problems?
Which Keystone Arcadia years have the fewest complaints?
Among model years that have been on the road for at least three years, 2023 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Arcadia years. Always check the exact vehicle's recalls by VIN before you buy.
What are the most common Keystone Arcadia problems?
Across every model year, owners report problems with the brakes (6), electrical system (3), engine & cooling (1) most often.
How many recalls does the Keystone Arcadia have?
NHTSA lists 4 recalls across all Keystone Arcadia model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data