Kia K5 Electrical problems by year

dashboard wiring harness require replacement. I am extremely concerned that this excessive overheating and electrical damage present a potential vehicle fire hazard, particularly because the original symptoms involved intermittent audio failures rather than an obvious warning of an electrical safety problem. I am requesting that NHTSA review this incident as a potential electrical safety defect and determine whether similar failures have occurred in other Kia vehicles.

that there is nothing they can do for your car that has an issue such as this while driving. I continued to call and inform them of when this issue came up while driving. My car was brought in for a recall in July 2025 for parking lamp logic. The dealership never reproduced this issue while in for service. The dealership has inspected the car for this issue amongst several other issues that still persist to the current date. There are no warning lamps/messages or symptoms of the problem prior to failure. This problem came up again this week while driving in the dark with multiple other cars behind me, in front of me and to the left of me at an intersection. I had my turn signal on to turn and everything on the car went black/lost power and then came back on.

battery or pull the main fuse to the dash, resetting the car. The issue has been occurring for 3 years. With multiple videos of the issue happening. The noise is loud enough to cause medical damage, especially to a child or infant. This will put my newborn infant at risk of medical damage to her ears due to the decibel of the issue which is a safety issue. Kia of Greer South Carolina, has had the vehicle on numerous occasions and not been able to fix the car or made any attempts to fix the issue. I have escalated a case with Kia North America customer care due to the nature of it being a safety concern. No one has inspected the vehicle at this time outside of the dealerships I have taken it to.

phone system - if necessary I would have to break the state law about holding my phone to scream into it- even if someone could hear me on the other end. If I had the windows open, the audio system would break local noise ordinances. It is almost impossible to drive the vehicle when this occurs even though the dealership has said several times that I must bring it in when it is occuring; on one occasion to fulfill this requirement, I put in my earbuds and played music to drive to them for 1 hr to drown out the sound still surpassing my ability to safely focus on the road. Having documented PTSD, ADHD and anxiety disorder, having to drive the vehicle not knowing when and if this sound issue is going to return, makes it incredibly hard to feel safe when driving my own car, originally purchased new from Carriage Kia of Woodstock in December of 2023 after they diagnosed my last vehicle as needing an engine replacement. Having to drive from [[redacted]] to [[redacted]] everyday from work, I need reliable and safe transportation to do so, of which this car has not provided given the many issues we have had, including this ongoing problem which puts me at risk every time it occurs and on edge while driving each time it could. Attached is the list of service issues related to this vehicle including the documented ongoing electrical issue tied to the infotainment system, which Kia now acknowledges but suggests is out of warranty despite its existence for over 2 years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

incident. The vehicle is currently being preserved and is available for inspection upon request. - The vehicle caught fire while driving on [redacted], in [[redacted]]. The vehicle suddenly stopped accelerating, a popping noise, and then smoke began coming from the vehicle shortly afterward. The vehicle subsequently caught fire and was destroyed. The incident created a serious risk of injury to me, other occupants, nearby motorists, and others in the area. Fortunately, there were no injuries. - The cause of the failure and fire has not yet been confirmed. The vehicle was severely damaged by the fire. The vehicle has an open Kia SC356 / NHTSA 25V794 safety recall, which we were unaware of, but it has not yet been determined whether the condition addressed by that recall caused or contributed to this incident. - The Killeen Fire Department responded to the vehicle fire and extinguished the fire. The incident has also been reported to my insurance company, and an insurance claim is currently pending. No inspection has yet been performed to determine the cause of the fire. The vehicle is being preserved so that it remains available for inspection by the manufacturer, insurance representatives, NHTSA, or an independent expert if necessary. -No warning lamps or warning messages prior to the incident. While driving, the vehicle suddenly stopped accelerating, then a popping noise was heard, followed by smoke, and the vehicle subsequently caught fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

unit itself is defective and needs to be replaced. The loss of the backup camera display is particularly concerning because it affects visibility and safety while reversing. I have also found numerous reports of similar infotainment and radio failures involving Kia vehicles, which makes me concerned that this may be a widespread defect rather than an isolated failure. I am requesting that this issue be reviewed and investigated as a potential vehicle defect.

properly dehumidify and defrost the windshield, which can reduce visibility and create a potential safety hazard during rain, high humidity, or cold weather conditions. I have maintained the vehicle as recommended and believe this component failed prematurely. Due to the extensive labor required to replace the evaporator core, the repair cost is significant. I am requesting that NHTSA review this issue to determine whether there is a pattern of premature evaporator core failures in 2021 Kia K5 vehicles and whether an investigation is warranted. Vehicle Information: * Year: 2021 * Make: Kia * Model: K5 * Mileage at Failure: 59,600 miles * Failure: Leaking evaporator core causing refrigerant loss and loss of air conditioning performance

issue may actually be electrical in nature, which raises concerns that the original problem was never properly diagnosed or repaired. In addition to the air conditioning problems, my vehicle has been subject to multiple recalls requiring repeated trips for repairs. These ongoing issues have forced me to miss work several times, causing financial hardship, stress, and a loss of confidence in the reliability and safety of my vehicle. At this point, I am requesting the following: A full inspection and proper diagnosis of the electrical system related to the air conditioning failure. A permanent repair solution rather than temporary fixes. Reimbursement or compensation for repeated repair visits, missed work time, and inconvenience caused by these recurring issues. A review of my vehicle's repair history to determine whether additional corrective action is appropriate. I have made every effort to address these issues through the proper service channels, but the recurring failures continue. I expect this matter to be taken seriously and resolved promptly. Please contact me as soon as possible regarding the next steps to resolve this issue. Sincerely,