Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the...
2003-2026 · 24 model years
Kia Sorento Problems by year
Owners have filed 10,022 complaints about the Kia Sorento across 24 model years, and it has 41 recalls. The 2011 has the most complaints once its age is allowed for (1,520), while 2009, 2010, 2021 have far fewer than a typical year. The most reported problem area is the engine & cooling, followed by the electrical system.
- Complaints
- 10,022
- Recalls
- 41
- Crashes
- 305
- Fires
- 417
- Injuries
- 365
- Deaths
- 9
Sorento complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Sorento problems
Kia Sorento recalls 41
Kia Motors America (Kia) is recalling certain 2025 Telluride and 2026 Sorento vehicles. The vehicles are equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such...
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Kia America, Inc. (Kia) is recalling certain 2025 K4 and Sorento vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power.
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these...
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Kia America, Inc. (Kia) is recalling certain 2011 Sorento vehicles. An engine compartment fire can occur while driving.
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The...
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with...
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display...
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive...
Latest Sorento complaints
Car bought August 13, 2025 new 2025 Kia Sorento Hybrid SX-Prestige AWD . Before or on July 10, 2026, the vehicle suffered a catastrophic mechanical and total failure of its primary climate control system. Specifically, the AC compressor structurally failed and exploded, sending destructive metallic debris and metal shavings throughout the entire HVAC infrastructure. This total contamination has ruined the integrity of the vehicle's air conditioning system, requiring an invasive system-wide replacement. There...
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were no warning lamps, messages of the problem prior to the failure. On the morning of July 10, while backing the car out of the garage, a loud grinding noise occurred, appearing to come from under the hood. It was one of the hottest days and the only thing that came out of the vents was warm/hot air. It appeared that the A/C compressor was broken. When the A/C was turned on the grinding noise occurred, and when the fan was increased the grinding noise got louder and louder. When the A/C was turned off, the noise stopped and there was no cool or cold air. yes there is a video recording of the problem and the problem was able to be reproduced over and over. The vehicle was taken into a Kia dealership on July 13, 2026 and a complete investigation was performed and the dealership found that the original A/C compressors failed on the vehicle making it an internal compressor failure with systemic metallic contamination. The noise was from the destruction of the A/C compressors exploding causing metal shrapnel/debris shaving from the compressors that was sent up through the AC lines and into various other components, such as the condenser and evaporator, contaminating the entire HVAC system and could have come out the vents causing damage to the passengers. Due to the metal debris contamination throughout the AC system, the dealership deemed the vehicle unsafe to operate or return to the customer until a full HVAC system replacement was complete.
My radiator had to be replaced because a rock flew in and punctured it. After speaking with my insurance adjuster, they made me aware that there isn't any real protection for the radiator or ac compressor. I went online and I noticed that this is an ongoing problem with KIA. I didn't receive any warning lights about low coolant or anything. If this happen to someone else, and they don't notice the leak their engine could overheat. Most people said they have installed a mesh barrier themselves to protect the radiator. KIAs warranty does not cover it because it's seen as an incidental when really it is a design flaw. My car is a 2026, it's insane to have to replace the radiator already.
Paint delamination due to insufficient bond to primer/metal. SWP paint code
i havent had a engine failure yet. but i have had an ongoing engine issue that has yet to be found. i have been experiencing clunking/pinging sound from the engine. can not pin point where the issues is coming from. everytime i rev it or even at idle. it makes the sound. when i rev it its very noticable. i took it to the dealership for a diagnosis and they couldnt replicate it. but once the car had been warmed up to operating temp with a fair amount of load on it, it started to make the sound. young kia in layton,...
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UT said they can hear it but they cant do anything about it since their is no engine codes they told me that since these kind of cars are sensitive and smart enough it will throw a code oncer the car detects it. but nothing. i then took it to master auto tech in downtown salt lake city, UT, they said they can hear it but can not find the issue. since i have at 98,800 or so miles and im at the near end of the warranty, i am very concerned that worse case scenario that i will have a even bigger issue.
i have experienced a steering issue. with the steering wheel clicking to either side when parking or turning the wheel completely and then does a aggressive click. have had the issue diagnosed at car pros of renton, WA while living there at the time. they confirmed the noise and had the steering column replaced. it took 3 weeks for it to get approved. meantime i am stuck in a rental provided by the dealership. once rhey replaced it the problem had came back again only have 2 weeks. i had it diagnosed as a 2nd...
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opiniion by young kia in layton, UT since i had moved here i had to have it taken somewhere else. again,,they confirmed it and since this is the 2mmd time. they advised me to make a claim to KIA. i have yet to hear back from them, the dealership said since this is the 2nd time they would want me to push the issue to them to take it to the next level. i have not heard from them dealership said nothing they can do, they say everything looks good and just says that the clicking sound will be just annoying.
Vehicle: 2021 Kia Sorento SX (2.5L Turbo / 8-Speed Dual-Clutch Transmission) Mileage: 99,300 Related Recall: NHTSA Campaign ID 22V-760 / Kia Recall SC250 Incident Description: While operating my 2021 Kia Sorento SX 2.5L Turbo, the vehicle triggered diagnostic trouble code P193B and suffered a sudden, dangerous loss of drive power / inability to stay in gear. This is the exact failure mode described in NHTSA Recall 22V-760 (Kia Recall SC250), where an internal solder defect on the 8-speed Dual-Clutch Transmission...
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(DCT) electric oil pump circuit board causes pump failure and sudden loss of motive power. Although my vehicle was built with the exact same 2.5L Turbo engine and 8-speed DCT assembly, my vehicle was excluded from the original recall scope. Because a sudden loss of drive power in traffic creates a severe crash hazard, I am requesting that NHTSA investigate expanding Recall 22V-760 to include affected VINs experiencing this identical electric oil pump failure.
Questions about the Kia Sorento
Which Kia Sorento years have the most problems?
Which Kia Sorento years have the fewest complaints?
What are the most common Kia Sorento problems?
Across every model year, owners report problems with the engine & cooling (4,154), electrical system (1,358), transmission & drivetrain (1,069) most often.
How many recalls does the Kia Sorento have?
NHTSA lists 41 recalls across all Kia Sorento model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data