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Vehicle safety record

2000 Lexus GS400 Problems, complaints & recalls

Owners have filed 8 complaints about the 2000 Lexus GS400 with NHTSA, most often about the acceleration & cruise control (3) and the wheels & tires (2). Those complaints describe 1 crash and 1 injury. There are no recalls for it. For comparison, the 1999 has 17.

NHTSA data checked

BFewer problems than a typical GS400 year, for its age

#216 most complained-about 2000 vehicle

Complaints
8
Recalls
0
Crashes
1
Fires
0
Injuries
1
Deaths
0

Most common 2000 Lexus GS400 problems

Share of all 8 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

No recalls for the 2000 Lexus GS400

NHTSA lists no recalls for the 2000 Lexus GS400. Recalls can be announced at any time - this page updates daily.

What owners say

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8 complaints about the 2000 Lexus GS400

Newest first, as filed with NHTSA by owners.

Electrical systemAcceleration & cruise control

While driving on the highway my car suddenly stop with no apparent reason at all. I tried to accelerate but it did not responded, eventhough the engine was running perfectly. Everything was working but the accelerator. When taken to the lexus dealer they told me the problem was with the electronic control module. They told me it will cost me around $3,000.00 To replace it. Is this normal for this car to happen or is it normal wear and tear?. We did not have an accident because it was early in the morning but it could be worse during heavy traffic hours. *Tr

Filed Incident Electrical system · Vehicle speed controlNHTSA 10341483
AirbagsCrash1 injury

On july 2 ,2009, my wife struck another car broadside with our 2000 lexus gs400. The point of impact on the lexus was with the left front portion (headlight area) of the front. She was traveling approximately 35 mph, and did not have time to brake. The impact, and seatbelt, cause a moderate sized bruise on her left breast area. Lexus indicates their airbags deploy on frontal or "near frontal" collisions at 8 to 14 mph. Yet, in this case, what I think is a "near frontal" collision, the airbag did not deploy. I...

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contacted lexus, but they contend it was not a "frontal" collision, and therefore the bag did not need to deploy. Then why do they indicate that in "near frontal" collisions the airbag will deploy? I firmly believe that the speed and point of impact should have deployed the airbag, and yet it didn't. I have photos of the lexus should you wish to see them. *Tr

Filed Incident Air bagsNHTSA 10278180
Acceleration & cruise control

I was traveling with my father, ming suen on i-95 south bound near i-15 inter-change in my 2000 lexus gs400(30900 miles). The accelerator got stucked(not by carpet or floor mat) mechnically, and my car downshifted itself and went into full power acceleration at the engine speed of over 5000 rpm. I tried to brake with full force, but failed to stop the vehicle, and the car was going at 85mph and gaining speed! The whole incident last for about 3-5 minutes, and I dialed "911" and tried to ask for help. Before the...

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call was connected, I magically regain control of my lexus. The accelerator dis-engaged and the engine speed returned to normal. I felt the brake was losing power and became very weak. I got out at the nearest exit and pulled into a gas station. As I got out my car, I could smell the brakes were burning, and the front right brake was fried. My father and I was very lucky, because it was late at night and traffic was light on the freeway. Other wise, traveling at 85 mph with full brake and no control of my vehicle, would definately cause some serious injury or even death! My lexus is currently located at the local flecher jones lexus, and I await the dealership to inpect and found out the problem. I would hope there is something this organiztion could do to prevent similar incident to happen in the future on any other lexus owners.*Ak

Filed Incident Vehicle speed controlNHTSA 10065948
Brakes

When applying brakes consumer hit accelerator at the same time. There is not enough distance between brake pedal and accelerator. Contacted manufacturer, and gave a report, manufacturer will send it to engineer. *Ak

Filed Incident Service brakes, hydraulicNHTSA 896506
Wheels & tires

The tire had an undisclosed defect that caused a split on the inside of the left front tire, the dealer said this occured because the vehicle was misaligned the consumer believes the tires are defective because all four tires show similar inside wear (bridgestone protenza re 030 235/45z417). Nlm

Filed Incident TiresNHTSA 560263
Wheels & tires

Bridgestone potenza re 030 tire (p235/45r17) was flat and consumer could see a long split on the inside of the tire also exposing the steel belts, the lexus service manager and bridgestone dealer state that all 4 tires show signs of similar inside tire wear, consumer is requesting that the tires be replaced and also stated that there was some vibration in the left front tire. *Slc

Filed TiresNHTSA 560029
Acceleration & cruise control

Was driving vehicle & started to press down on brakes and vehicle suddenly accelerated without warning. Took vehicle to dealership & mechanic could not locate cause of acceleration. 2Nd time problem, not duplicated after it happened prior to taking to dealership. Had happened 6 different times since then & problem was getting worse. Mechanic did not know cause of acceleration.*Ak

Filed Incident Vehicle speed controlNHTSA 872727
Suspension

Car started to pull to right 3 days from purchase, was told when called in its ok come in when you come for 5,000 miles service. Have gone 4 times for repair was not done. Car still pulling to right. At 4th attempt was told to leave the car there but needed the car, so I made fifth attempt to have it repaired and as of today 10/3/2000 was told by longo lexus wants to make another attempt to fix the problem. I am just exhaused dealing with longo and lexus in regards to this matter. Need assistance how can I file a complain with lemon law. Please someone call me. I am out of options and lexus does not care if they lose a customer.

Filed Incident SuspensionNHTSA 733389

Lexus GS400: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20008010Acceleration & cruise controlB
199917060Acceleration & cruise controlD
1998311140AirbagsF
All GS400 years

2000 Lexus GS400 vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2000 Lexus GS400

Does the 2000 Lexus GS400 have any recalls?

NHTSA lists no recalls for the 2000 Lexus GS400 right now. Recalls can be announced at any time, and this page checks NHTSA every day. You can also check your exact vehicle by VIN at nhtsa.gov/recalls.

What are the most common problems with the 2000 Lexus GS400?

By the complaints owners filed with NHTSA, the most common problem areas are the acceleration & cruise control (3), wheels & tires (2), suspension (1).

How many complaints has the 2000 Lexus GS400 had?

8 complaints have been filed with NHTSA, the first on October 4, 2000 and the latest on July 5, 2010. Of these, 1 describe a crash and 0 a fire, and together they report 1 injury and 0 deaths.

Is the 2000 Lexus GS400 a reliable vehicle?

Its Safety Index is 72 out of 100 (grade B: fewer problems than a typical Lexus GS400 year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Lexus GS400 years have the most complaints?
What should I do if my 2000 Lexus GS400 has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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