Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

2015-2025 · 7 model years

Lexus NX Problems by year

Owners have filed 16 complaints about the Lexus NX across 7 model years, and it has 9 recalls. The 2022 has the most complaints once its age is allowed for (16). The most reported problem area is the electrical system, followed by the visibility & wipers.

Most complaints for its age202216 complaints · 3 recallsSee the 2022
Complaints
16
Recalls
9
Crashes
3
Fires
0
Injuries
2
Deaths
0

NX complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20250500-F
20240500-D
20230400-C
202216330Electrical systemF
20190100-A
20160100-A
20150100-A

Most common NX problems

Lexus NX recalls 9

Latest NX complaints

2022 Lexus NXOther & unknown

I allowed a software update to my vehicle about six weeks ago. Now, about 10 minutes after starting the car, a screen comes up, completely covering all vehicle information. The screen does not close except with repeated tapping of the X and the left bar. Closing the screen requires attention that would be better paid to road conditions and other drivers. I asked my Lexus dealer service department to get rid of the screen. They were unable to do so. They suggested contacting Lexus via the emergency button...

Read the full complaint

while parked. I did so but when I replied that I did not have an emergency, I was disconnected. If this screen came up when the vehicle is started, then it would not be a safety concern. But coming up 10 minutes after ignition, it is definitely a dangerous distraction. I live in a mountainous region where driving requires full attention. It is a 30 minute drive to where I can pull over and get rid of the screen. During this time I am distracted by the screen and have no access to vehicle information.

Filed Incident Unknown or otherNHTSA 11581900
2022 Lexus NXElectrical system

Safety recall was issue in July 2023. NHTSA Recall Number 23V478, Manufacturer Recall Number 23LB01. As of today March 2024, there still no remedy for the recall. I'm not able to use the car because of this safety recall. Over 8 months with no remedy or timeline when it will be fix.

Filed Incident Electrical systemNHTSA 11577482
2022 Lexus NXBody, doors & structure

Fuel door does not open. Mis-aligned door does not open. Car has been back to the dealer twice for this problem. Both times we were told the entire assembly was replaced and both times the door was still visibly mis-aligned. See photos attached

Filed Incident StructureNHTSA 11576981
2022 Lexus NXOther & unknown

Hello, I'm currently in Ontario, Canada, and I've been experiencing an issue with my car. Specifically, the driver's door refuses to open when the temperature drops below freezing. This problem is consistently occurring, making it quite inconvenient as I'm unable to access the driver's side. It appears that the sensor freezes in such conditions, preventing the door from opening externally. Its been 5 days the temperature is below freezing and my driver side door will not open from outside door handle. Fortunately,...

Read the full complaint

it does open from the inside. This situation becomes particularly hazardous during strong winds when I have to open the door from the passenger side, risking the door swinging open unexpectedly. This could potentially lead to fatal consequences if the door collides with a passing vehicle or motorcycle. This issue is recorded by multiple dealers, its reported on Lexus forums and i have escalated it to Lexus of London. Canada. And Lexus USA too.

Filed Incident Unknown or otherNHTSA 11557308
2022 Lexus NXElectrical system

The electrical system failed. It operates just about all the systems including items that are normally operated manually. My wife entered the car and pressed the start button and the car would not start. The car locked my wife inside with no manual method for opening the door. Fortunately, I was home at the time and was able to execute a manual release of the door using a key found inside the remote. Lexus sent a AAA service truck to jump start the engine. We believe this dangerous situation is related to our...

Read the full complaint

previous complaint #11495096 for VIN [[redacted]] on 11/28/2022 where the car locked us out on two reported occasions. At vehiclehistory.com I found a similar problem reported for the Lexus RX450h, another plug-in Hybrid. In that case an amp meter was used to trace the source of the electrical drain from the battery. A faulty amplifier was consuming more power than needed and draining the 12 volt battery to a completely discharged state. There is a problem with the auxiliary battery holding a charge. There were no warnings, messages or prior symptoms. The car is available for inspection on request. We are taking it to the dealer this morning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical systemNHTSA 11554781
2022 Lexus NXWheels & tires

I purchased a new Lexus NX 350 on Oct 15, 2022. On Aug 7, 2023, with 6300 miles, my tire and wheel flew off while I was exiting a 5 lane highway. The tire continued rolling and went through the windshield of another vehicle. I was able to get the car off to the side of the exit ramp while riding on the rotor. The dealer claimed no responsibility even though the car had been in for its initial 5K service that included a tire rotation 1300 miles earlier. I asked Lexus Corporate to inspect the vehicle to protect...

Read the full complaint

others from a potential serious hazard. Lexus said the lug bolts were shorter in style and incompatible with the standard lug bolts. In addition the jack was missing. Why would I or anyone change lug bolts when the wheels and tires are still original? In addition, this SUV has 20" standard run flat tires which does not include a jack..

Filed Incident WheelsNHTSA 11547533

Questions about the Lexus NX

Which Lexus NX years have the most problems?

By the number of complaints owners filed with NHTSA: 2022 (16). Allowing for how long each has been on the road, the 2022 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Lexus NX years have the fewest complaints?

Among model years that have been on the road for at least three years, 2015, 2016, 2019 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other NX years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Lexus NX problems?

Across every model year, owners report problems with the electrical system (4), visibility & wipers (2), wheels & tires (2) most often.

How many recalls does the Lexus NX have?

NHTSA lists 9 recalls across all Lexus NX model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience