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2008-2024 · 17 model years

Audi Q5 Problems by year

Owners have filed 525 complaints about the Audi Q5 across 17 model years, and it has 32 recalls. The 2021 has the most complaints once its age is allowed for (75). The most reported problem area is the engine & cooling, followed by the fuel system.

Most complaints for its age202175 complaints · 8 recallsSee the 2021
Complaints
525
Recalls
32
Crashes
15
Fires
6
Injuries
19
Deaths
0

Q5 complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
202420400Driver assistanceF
20230500-D
20220400-C
202175820Electrical systemF
20200600-C
20190500-B
20180600-C
20170500-B
20160500-B
2015100631Engine & coolingF
2014106551Engine & coolingF
201392514Engine & coolingF
20120600-B
20110500-B
2010101420AirbagsF
200931620AirbagsF
20080100-A

Most common Q5 problems

Audi Q5 recalls 32

Seats

20V5050005,376 vehicles affected

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been...

Latest Q5 complaints

2010 Audi Q5Fuel system

2017 Interim Repair (Recall 20W9 / NHTSA Campaign 16V-660): In 2017, my vehicle was serviced under Audi Safety Recall 20W9 (NHTSA Campaign 16V-660). At that time, the campaign was marked as "complete." However, rather than receiving a permanent replacement fuel pump flange, my vehicle only received the interim repair consisting of protective butyl tape applied over the existing flange. Dealership Denial (November 11, 2026): Today, November 11, 2026, I contacted Audi Plano regarding this leak. The dealership informed me that my vehicle is no longer under warranty and stated that my vehicle does not fall under Audi Safety Recall 20BJ (NHTSA Campaign 18V-818).

Filed Incident Fuel / propulsion systemNHTSA 11777348
2021 Audi Q5Transmission & drivetrainElectrical system

The instrument cluster on my 2021 Audi Q5 failed completely - the display went black, with no speedometer or warning indicators. The failure occurred immediately after a car wash, and the vehicle then lost all electrical power. I had the vehicle towed to Audi Meadowlands on 10/26/26. On 10/29/26, the dealership replaced the battery and performed diagnostics ($972.78, RO# 76004260/1). The dealership diagnosed the failed instrument cluster and quoted $4,000-$4,500 to replace it, but did not repair it. The dealership...

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then released the vehicle to me with the instrument cluster inoperative, after assuring me the vehicle was fine to drive. I drove the vehicle on public roads with no speedometer, no gauges, and no warning displays. Within 48 hours, after approximately two miles of driving, the vehicle lost all power again and would not operate. On 11/5/2026, the vehicle would not start. A first tow truck could not jump-start it; a second tow truck succeeded, and when I drove the vehicle out, reverse was not working properly. The vehicle was taken directly to Audi Englewood for independent diagnosis and is not safe to drive. I believe this involves two existing safety recalls. Safety Recall 90VC (NHTSA Recall 25V201) addresses failure of this vehicle's virtual cockpit instrument cluster, where warnings, tell-tales, and gauges that do not display could increase the risk of a crash. Safety Recall 90S9 (NHTSA Recall 21V947) addresses water penetrating the gateway control module on 2021 Q5 vehicles and causing it to shut down. My cluster failed immediately after a car wash and the vehicle then lost all power. The dealership has provided no documentation that the gateway control module was inspected, that any inspection for water intrusion was performed despite my numerous written requests. My concern is twofold: the defect itselfand the fact that an authorized Audi dealership knowingly released a vehicle with an inoperative instrument cluster into service on public roads.

Filed Incident Power train · Electrical systemNHTSA 11776002
2015 Audi Q5Body, doors & structure

The subframe in the Audi Q5 has plastic that is connected to the bottom of the subframe which traps salt, water and dirt which can lead to premature rusting and failure. Because this is where a lot of the suspension and other components are attached to, when this fails during operation of the vehicle, it can lead to loss of control and increase the chance of an accident.

Filed Incident StructureNHTSA 11772781
2021 Audi Q5Electrical system

Vehicle Information: 2021 Audi Q5 Component Affected: Electrical System / Electronic Control Unit (Body Control Module / BCM2) Description of Safety Defect: The vehicle suffered a catastrophic failure of the Body Control Module (BCM / BCM2) caused by water ingress originating from a defective rear sunroof drainage tube assembly. The manufacturing failure of the panoramic sunroof drain allows water to pour directly down the vehicle's interior D-pillar. Because of a severe design flaw, Audi positioned this highly...

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critical central electrical computer completely unshielded in the exact cargo cavity where this water runoff pools. When the Body Control Module shorts out due to this water ingress, it creates an immediate and severe safety hazard. The vehicle experiences sudden, unpredictable electrical malfunctions while in motion, including the risk of uncommanded engine shutdown, a total loss of exterior lighting, failure of the central locking safety systems, and a disabled key transponder system. Audi is fully aware of water ingress vulnerabilities affecting central modules in the floorboards and cargo areas of this platform (as evidenced by NHTSA Recall 90S9 for the Gateway module). However, they have failed to address this identical engineering hazard impacting the BCM in the rear cavity. Leaving an unshielded, critical vehicle operating computer vulnerable to known body leaks exposes occupants to sudden component failures at highway speeds. I am requesting that the NHTSA launch a formal investigation into Audi's BCM placement and sunroof drainage defects to compel a mandatory safety recall.

Filed Incident Electrical systemNHTSA 11767711
2021 Audi Q5Transmission & drivetrain

We took our 2021 Audi Q5 to the Audi dealership because our vehicle seemed to be skipping gears and making jerking motions while driving. I believe it began happening at least a couple of months ago when my wife noticed a change in driving dynamics. She is the vehicle's sole driver. After taking it to the Audi dealership and driving with the technician in the passenger seat, a diagnosis was made immediately while backing from the parking space. The technician indicated there was no need to go any further because...

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he could determine it needed a differential fluid change. He also indicated it was a common problem with this model Q5 and it is occurring at a high rate with these vehicles. This was a $512.38 (with a 25% discount) expense that should not have occurred for a vehicle this age which was purchased new from this manufacturer. This should not be happening with this vehicle and shouldn't a recall have been made for such a frequently occurring problem? Please investigate and reply

Filed Incident Power trainNHTSA 11766803
2010 Audi Q5Fuel system

There is fuel leaking by the rear passenger tire under where the gas tank is. There was a recall for a cracked flange on the fuel pump.

Filed Incident Fuel / propulsion systemNHTSA 11766239

Questions about the Audi Q5

Which Audi Q5 years have the most problems?

By the number of complaints owners filed with NHTSA: 2014 (106), 2010 (101), 2015 (100). Allowing for how long each has been on the road, the 2021 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Audi Q5 years have the fewest complaints?

Among model years that have been on the road for at least three years, 2008, 2011, 2016 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Q5 years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Audi Q5 problems?

Across every model year, owners report problems with the engine & cooling (147), fuel system (76), airbags (73) most often.

How many recalls does the Audi Q5 have?

NHTSA lists 32 recalls across all Audi Q5 model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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