Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister...
Visibility & wipers
Audi Q5 Visibility problems by year
16 complaints filed with NHTSA about the Audi Q5's visibility & wipers. Windshields, wipers, defrosters, mirrors, backup cameras and glare.
Visibility complaints by model year
Visibility recalls
Volkswagen is recalling certain model year 2012 audi q5 vehicles, manufactured from june 21, 2011, through december 9, 2011. Some vehicles may be equipped with a front sunroof glass panel that is susceptible to breakage in extremely cold weather/temperature...
Covers2012 Audi Q5
Latest Q5 visibility complaints
The contact owns a 2021 Audi Q5. The contact stated while driving 50 MPH on the interstate, there was an abnormal booming sound coming from the sunroof, and the contact noticed that the sunroof had shattered. The contact drove to the residence and reported the failure to the Insurance Company. The vehicle was not diagnosed or repaired by the dealer or an independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 51,000.
The contact owns a 2015 Audi Q5. The contact stated that water was leaking into the vehicle through the sunroof. The contact stated that water also soaked into the foam surrounding the side head air bag inflator canister. The contact stated there was mold in the rear passenger's and driver's side seats and inside the trunk. The contact stated that the battery and electrical equipment were under water and covered in mold. The vehicle was towed to a service station where it was inspected and determined that water had...
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leaked through the sunroof and the surrounding foam needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 17V001000 (Visibility, Air Bags). The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised that the vehicle needed to be diagnosed at the dealer, but no further assistance was provided. The failure mileage was approximately 30,000.
Driving on the highway the panoramic sun roof window shattered. Sounded like an explosion. Glass shattered and flew throughout car and blew away. Posed hazard to those in car as the glass shattered. Could have caused hazard if driver did not maintain control due to sudden sound and sudden incidence. Extremely dangerous.
The contact owns a 2021 Audi Q5. The contact stated while driving 60 MPH and exiting off a ramp, the sunroof exploded without impact causing the shattered glass to enter the vehicle and fall on the driver. The contact stated that no object had struck the vehicle to cause the failure. The contact pulled over to the side of the road and inspected the vehicle before driving to the residence. The contact had the vehicle towed to an independent mechanic who inspected the vehicle but could not diagnose the cause of the...
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failure. The local dealer was contacted regarding replacing the sunroof. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 4,000.
The panoramic Sunroof exploded while driving spontaneously. Luckily no one was injured due to the shattered glass due to the cloth screen being drawn fully. The problem was reported to Audi and to the local dealer. The vehicle has not been inspected by insurance or police. There were no warning indicators prior to the incident.
Tl* the contact owns a 2013 audi q5. While driving approximately 40 mph, the sun roof exploded and the glass shattered without warning or an impact occurring. There were no injuries. The contact called audi boise at 208-377-5400 (located at 8400 franklin rd, boise, id 83709) and was informed that there was no recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.
2010 Audi q5 premium plus. Original windshield is leaking. Upper right corner is not sealed properly so the water is leaking on the a pillar. Service adviser from local audi dealership told us after checking and testing they said that the original windshield is leaking.
Tl* the contact owns a 2015 audi q5. The contact received notification of nhtsa campaign number: 17v001000 (visibility, air bags). The dealer stated that the parts were not available. A repair appointment was scheduled, but there was no timeframe for the repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
The wiper pulls back water to the windscreen that impacts visibility causing a safety hazard. The car was taken to the dealer and vides were shown. Brand new wiper blades were installed at the cost of $80. The problem continues. Dealer states that it is by design. Have driven several q5's and such a safety hazard is definitely not by design. Videos are posted on the audi facebook page. No response or attempt to fix the issue.
The passenger side mirror blocked my view while taking a left turn which caused an accident.
Approximately 10:45 am my husband (the driver) and I (the passenger) were driving west on co hwy 86 just leaving franktown, co and had crossed over the cherry creek bridge when the panoramic sunroof in our 99 day old 2015 audi q5 exploded outwards. The outside temp was approx. 35 Degrees, light winds, windows up, sunroof closed / sun shade opened half way, and vent for outside air was on; no cars ahead or behind us; no large chunks of debris on the road. We initially thought we had been shot at and ducked while...
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looking around for people and a safe place to stop. After initial check to ensure neither of us was bleeding we started looking for anything near or in the vehicle that would have caused an explosion; it was then that we noticed there was a small amount of glass (in relation to the size of the sunroof panel) inside the vehicle. Glass had rained down inside the car covering both riders, the front console and dash; all over the back seats/floor (the sunshade was halfway open). We immediately called audi roadside assistance that helped guide us to a more central location for the tow truck to find us in castle rock, co (approx 5 miles). While waiting for the tow we called our insurance company and took photos of the exploded roofline and scratches/gauges on back of the car the glass had left. We then followed the tow to a gas station where the vehicle was wrapped in plastic wrap due to the snow storm in colorado springs, all the way to phil long audi. Upon arriving home, we discovered that small shards of glass had fallen inside our clothing leaving minor scratches. This was a known issue for vag since 2009-10 (new beetle roofs) and audi recalled 13k cars in 2012 with the same description as above but it cited "in cold weather". Just 3 weeks prior the car was driven to and from work, at 7k ft, in -10 degree weather with no adverse effects. *Tr
This is a continuing problem when it rains. The intermittent setting on the windshield wipers is ineffective and I believe dangerous as visibility is significantly impaired. During moderate rainy periods, the interval, which is supposed to be sensed by devices in the windshield responds erratically, with intervals varying from over 30 seconds to about 2-3 seconds and then intervals in-between. This is particularly challenging when passing trucks on limited access highways where the passing time can be extended by traffic. Requests for repair of this erratic operation have been made, but without resolution of the problem. I have been to the dealer twice and no resolution. *Tr
Tl* the contact owns a 2014 audi q5. The contact stated that the vehicle was equipped with an auto start/ stop function. While driving from a complete stop the vehicle rolled backwards when the accelerator pedal was engaged. The auto/stop failed to operate properly. The contact restarted the vehicle and resumed in operation. The failure recurred numerous times. The vehicle was taken to an authorized dealer, who was unable to duplicate the failure. In addition, the windshield washer fluid sensor was faulty. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Was making a left turn. The drivers side mirror blinded my view of the car waiting at the stop sign of the road I was entering. My car clipped the other car. *Tr
Notchiness, friction while rotating steering wheel within few degrees from 12'o clock position either side. Problem persisted despite the software update. Another issue was whistling sound from side mirror. At times particularly while driving at high speed, it get so pronounced as if a "fly" is buzzing next to the drivers ear. I complained to dealership and audi on 09/14/2013. Since then I'm driving loaner. Dealership tried to return car on 09/17/13, none of the issues were fixed. I returned car to dealership...
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again. I complained again to audi of usa. Now, I am told that side mirrors are replaced and fixed. However, notchiness/friction in steering wheel still persist. There is nothing audi can do to fix this. Dealership is insisting me to accept my car. However, I am reluctant to accept due to concern of potential safety issue. Please advise. *Js
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data