- The problem
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
- The risk
- An air bag that does not deploy during a crash increases the risk of injury.
- The fix
- Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Vehicle safety record
2020 Lexus RX Problems, complaints & recalls
No owner complaints about the 2020 Lexus RX have been filed with NHTSA. It is covered by 1 recall, the latest in December 2023 for the occupant classification.
NHTSA data checked
AFar fewer problems than a typical RX year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2020 Lexus RX recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
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No complaints about the 2020 Lexus RX yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Lexus RX: every year compared
All RX years2020 Lexus RX vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2020 Lexus RX | 0 | 1 | A | |
| 2020 Acura RDX | 352 | 5 | F | Compare |
| 2020 Acura MDX | 228 | 8 | D | Compare |
| 2020 Lincoln Aviator | 111 | 30 | D | Compare |
| 2020 Lincoln Corsair | 62 | 16 | C | Compare |
| 2020 Land Rover Range Rover Sport | 50 | 8 | F | Compare |
| 2020 Lincoln Nautilus | 34 | 5 | C | Compare |
| 2020 Cadillac XT5 | 24 | 5 | C | Compare |
| 2020 Infiniti QX60 | 24 | 1 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2020 Lexus RX
Does the 2020 Lexus RX have any recalls?
Yes - NHTSA lists 1 recall for the 2020 Lexus RX: occupant classification (December 2023). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2020 Lexus RX had?
None have been filed with NHTSA so far.
Is the 2020 Lexus RX a reliable vehicle?
Its Safety Index is 92 out of 100 (grade A: far fewer problems than a typical Lexus RX year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Lexus RX years have the most complaints?
1999 (35), 2000 (29), 2001 (19). See every Lexus RX year compared.
What should I do if my 2020 Lexus RX has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data