Dear Sir or Madam. My name is [[redacted]], [[redacted]], [[redacted]] living in [[redacted]]. I bought my 2008 Lexus RX400h car, used, in 2014 at a non-Lexus dealership in the [[redacted]] where I used to live. My Lexus VIN is: [[redacted]]. I've been satisfied with the car..until today. The car had been running smoothly forever, and this morning while I was driving I came to a stop (red light) and the car suddenly shut down completely, including the loss of lights, and the whole dashboard went dark. Other cars...
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behind me were honking their horns. I could not even turn on the hazard lights. After 1-2 minutes, all of the lights/warnings started coming on one after the other. I started the car again and run around three different errands without having further issues. I checked online to see if other owners had experienced a similar situation, which is the case. One person said that there had been two recalls in 2011 and 2013, both related to the inverter module inside the hybrid system. Although, I called today a Lexus dealership, [[redacted]], located in [[redacted]], and I was told there are no recalls for the VIN number that I provided. Another owner said she/he went to a Lexus dealer in [[redacted]] and she was told it was a defect in the gutter drainage design and that water gets into the hybrid system. This is a dangerous and potentially catastrophic situation if the vehicle suddenly shuts down on a freeway/highway putting passengers in risk of harm, injury, or death. This is a horrific defect which Lexus should correct immediately with a recall before one of us ends up at the cementery. I am glad to know that organizations such as the NHTSA exist, and I will appreciate very much that immediate action is taken on this matter. Sincerely, [[redacted]]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)