1. Ignition System: While driving the key in the ignition lock came out loose! Exremely frightened and managed to pull the car over to a driveway. But, the car could NOT be stoped using the key fob. Key will not work to stop the engine. Very unusual and unexpected incidence. 2. Lighting system switch: Suddenly the knob of the light switch came out loose with a plastic shaft and will not turn on the light. Very unsafe while driving and it became dark due to storm and rain, and I wanted to turn the headlights for safety. I beleive it is a manufaturing defect and causes severe safety issue.
Lights
Lexus RX350 Lighting problems by year
32 complaints filed with NHTSA about the Lexus RX350's lights. Headlights, tail lights, brake lights, turn signals and interior lighting failures.
Lighting complaints by model year
Latest RX350 lighting complaints
I have had to continuous issues with my vehicle since I became the owner of it. #1 The headlamp gets very foggy. Every 2-3 months I take it to the car wash, they pop it out and clean it. I get this done because the lamp looks very dim while I am driving it at night and it makes it difficult to see the road. This is a safety issue. The second issue is that the dashboard is heavily cracked to the point where my son is able to pick off pieces and tries to put it in his mouth. I am afraid of what toxic chemicals...
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the cracked dashboard is exposing me and my child to. I called lexus to get these repaired under the warranty enhancement program and they told me that both of these are now 1 year past the warranty. I have been the owner of this car since 2017 and I never got notice of either of these warranty enhancements. Before that my dad owned it and he also never received notice. I have filed a case # with lexus [[redacted]]. They now tell me there is nothing they can do and I will have to pay out of pocket for issues that have been existing for the last 4-5 years! Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6). *Tr
Tl* the contact owned a 2009 lexus rx350. The contact was alerted by a neighbor that the rear passengar side tailgate glass was broken. The contact opened the door and the vehicle was wet inside, including contents inside the vehicle. A police report was attached to the door of the vehicle, indicating there was a fire that was put out by the fire department. There were no occupants at the time of the failure. That was all the contact knew at the time and the insurance company counted the vehicle as a total loss...
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since there was fire and water damage. The manufacturer was not contacted. The dealer (land rover schaumburg 920 w golf rd, schaumburg, il 60194 (847) 252-7800) apologized and offered to sell the contact another vehicle. The failure mileage was 98,000.
HEADLIGHTS FILL WITH WATER
2007 Rx350. Condensation in passenger side headlight. They issued a "warranty enhancement" to avoid a class action lawsuit. That program has expired and they tell you, "oh well, pay us 2100.00 If you want headlights that work"
Tl* the contact owns a 2008 lexus rx350. While driving 65 mph, the headlights failed and impaired the driver's vision. The headlight warning indicator illuminated. The vehicle was taken to lexus of cherry hill (1230 route 73 south, mount laurel, nj 08054, (856) 393-4583) where the failure was diagnosed, but the contact was unaware of the diagnosis. The vehicle was not repaired. The manufacturer was made aware of the failure and provided no assistance. The failure mileage was 117,000.
Tl* the contact owns a 2008 lexus rx350. The contact stated that the headlamps failed to illuminate. The bulbs were replaced by an independent mechanic, but the failure recurred. The independent mechanic diagnosed that the head lamp assemblies needed to be replaced. The vehicle was not diagnosed by a dealer. The manufacturer was notified and stated that the statute had expired to receive a manufacturer recall repair. The manufacturer provided no solution other than having the vehicle repaired. The approximate failure mileage was 115,000.
Electrical causes headlight to not work (on driver side), and then door lock would not work on driver side and had to use key fob . Then all windows rolled down and cannot roll them back up definitely not safe with windows down when out of town.
The front lenses have turned a yellow color which makes it hard to see at night.
Head light got moisture in side burned out had to replace entire head light $2200.00 This had an extended warrenty but I missed it never got notice not moving
The drivers side headlight, has consistently filled up with water, via washing the car, raining, etc., Causing it to fog up. This is ridiculous, and to go get it fixed, they want an arm and a let, the car is in beautiful condition, why not honor this by fixing it, you've had other complaints! My daughter just purchased a 2015, this is our 3rd lexus, we love the cars, now why don't you fix what is wrong, I can't go around with a headlight that is not damaged and I've been told by lexus, "ah yes, we've had complaints but that's the way it goes?", Keep it up, I'll buy a different car next time! And so will family members!
My headlights kept going of and on at certain points, now at night I have no low beam, it appears to have moisture inside the lens and the lens on all of the headlights are very foggy looking. They look like they are 20 years old. When taken to the dealer ira lexus in bedord nh, they said it is not under warranty even though I have a letter from lexus describing exactly how my lights are working or should I say not working. I realized the problem when I was stopped and issued a warning for having a headlight...
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burned out. Lexus is trying to blame it on a ballister which they want $900 to replace. I say it is what is in the letter that is causing this. I feel they are just trying to charge me $900 for something that should be taken care of by lexus. I have owned lexus vehicle for years as well as many family members and it does seem like if you have an issue it is never under warranty or if it is, then something else caused it to happen. It is so hard to see at night and I feel this is a huge safety issue that should be taken care of by them or at least offer and affordable resolution not over $900 for a single headlight, which actually could cause the other headlight to go. What would happen with the other headlights in the future. I am getting so disappointed with lexus , sad to say this may be my last lexus vehicle. I have owned this vehicle since august 2009. *Tr
Head light gather water which causes dim head lighting . Coiled go out at anytime while driving. Lots of condensation on the hid headlights. *Tr
I have a lexus rx350 2008 with moisture in the passenger side headlight, no more warranty (55,000) and is blocking the light, went to the dealer and cost too much to repair. *Tr
Headlight fills with condensation dimming light dealer states this happens and did nothing to help except want to charge 1700$ to replace unit. *Tr
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data