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Acceleration & cruise control

Lexus RX350 Acceleration problems by year

98 complaints filed with NHTSA about the Lexus RX350's acceleration & cruise control. Unintended acceleration, surging, throttle problems and cruise or adaptive cruise faults.

Acceleration complaints by model year

YearAcceleration complaintsCrashesInjuriesRecalls
2010481541
20098400
2008191270
2007231171
20060001
20050001
20040001

Acceleration recalls

Latest RX350 acceleration complaints

2008 Lexus RX350Electrical systemAcceleration & cruise controlEngine & cooling

Dear Sir or Madam. My name is [[redacted]], [[redacted]], [[redacted]] living in [[redacted]]. I bought my 2008 Lexus RX400h car, used, in 2014 at a non-Lexus dealership in the [[redacted]] where I used to live. My Lexus VIN is: [[redacted]]. I've been satisfied with the car..until today. The car had been running smoothly forever, and this morning while I was driving I came to a stop (red light) and the car suddenly shut down completely, including the loss of lights, and the whole dashboard went dark. Other cars...

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behind me were honking their horns. I could not even turn on the hazard lights. After 1-2 minutes, all of the lights/warnings started coming on one after the other. I started the car again and run around three different errands without having further issues. I checked online to see if other owners had experienced a similar situation, which is the case. One person said that there had been two recalls in 2011 and 2013, both related to the inverter module inside the hybrid system. Although, I called today a Lexus dealership, [[redacted]], located in [[redacted]], and I was told there are no recalls for the VIN number that I provided. Another owner said she/he went to a Lexus dealer in [[redacted]] and she was told it was a defect in the gutter drainage design and that water gets into the hybrid system. This is a dangerous and potentially catastrophic situation if the vehicle suddenly shuts down on a freeway/highway putting passengers in risk of harm, injury, or death. This is a horrific defect which Lexus should correct immediately with a recall before one of us ends up at the cementery. I am glad to know that organizations such as the NHTSA exist, and I will appreciate very much that immediate action is taken on this matter. Sincerely, [[redacted]]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Incident Electrical system · Vehicle speed control · EngineNHTSA 11743901
2008 Lexus RX350Acceleration & cruise controlCrash

I put my 2008 Lexus in reverse and had my foot on the brakes the entire time as I was on an incline. Suddenly , without provocation, the car propelled backwards and as much as I pumped the brakes, the car continued to hurl backwards full speed. I crashed into another car in my driveway, and finally got the car to stop after suffering a lot of damage. Thank you.

Filed Incident Vehicle speed controlNHTSA 11576347
2010 Lexus RX350Acceleration & cruise controlCrash1 injury

The contact called on behalf of her son who owns a 2010 Lexus RX350. The contact stated that she had taken her son's vehicle to the car wash. The contact stated while at a complete stop, in the carwash drive-through, the vehicle accelerated independently and the driver's side of the vehicle crashed into the wall on the left side of the carwash bay. Heavy metal structures fell on the vehicle. As a result, the windshield was shattered and the ceiling of the vehicle was bent. The air bags failed to deploy. There was...

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no warning light illuminated. The contact sustained two large contusions below the knee of her left leg. The injured area later became swollen and bruised. The contact sought medical assistance. A police report was filed. The vehicle was towed to a tow yard. The vehicle was then towed to the contact's residence. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 12V305000 (Vehicle Speed Control). The manufacturer was notified of the failure and informed the contact that they would send a field inspector to retrieve the Event Date Recorder (EDR) in order to determine the cause of the failure. A case was opened; however, the manufacturer had not followed up with the contact. The failure mileage was approximately 250,000.

Filed Incident Vehicle speed controlNHTSA 11497560
2010 Lexus RX350Acceleration & cruise controlEngine & coolingFuel system

I was slowly entering from i15 to h-78 west. Suddenly car began to rev and accelerate as if I was flooring gas pedal. I jabbed at pedal a couple times and hit brakes...It stopped within a few seconds....Not sure if what I did had anything to do with it stopping. My gas pedal is not sticky and smoothly adjusts. My vehicle is in pristine condition and has had all maintenance. I was fortunate I had several car lengths clear. I am 100% certain I did not accidentally slip or push on pedal. While it was accelerating I even lifted foot completely off pedal and it still was going.

Filed Incident Vehicle speed control · Engine · Fuel / propulsion systemNHTSA 11307323
2008 Lexus RX350SteeringTransmission & drivetrainAcceleration & cruise controlBrakesCrash

Tl* the contact owns a 2008 lexus rx350. While reversing, the vehicle spontaneously accelerated and crashed into three trees. The steering wheel became uncontrollable/inoperable and the brake pedal was applied, but traveled to the floorboard. The contact turned off the ignition to stop the vehicle. There were no warning indicators illuminated. There were no injuries. The police department arrived, but a report was filed 3 days later. The air bags did not deploy. The local dealer was not contacted. The vehicle was...

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not diagnosed or repaired. The manufacturer was contacted and provided case number: [[redacted]]. The manufacturer inspected the vehicle and stated components were working properly and consumer made no attempt to stop or steer. The vehicle was unable to be driven. The failure mileage was 103,000. Vehicle also crashed into 1 car.*Pm consumer's insurance company stated car was totaled. ('Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.S.C. 552(B)(6).'*Jb

Filed Incident Steering · Power train · Vehicle speed control · Service brakesNHTSA 11267939
2007 Lexus RX350Acceleration & cruise control

On september 18,2019 @~12pm while parking my 2007 lexus rx 350 driving at very low speed <5 mph the vehicle suddenly accelerated hopped a curb and I went into the road. Thankfully I didn't crash or hit anyone. Mileage at time was 52549. I read on here other people had similar issues. I didn't see any recalls for this problem on my vehicle. My floor mats are no where need the gas pedal. The mats are locked in place by the pin. They don't move. I plan to take the car to lexus dealership. They must be aware of this issue.

Filed Incident Vehicle speed controlNHTSA 11256540
2010 Lexus RX350AirbagsAcceleration & cruise controlBrakesCrash

As I was pulling in a business center to park, I step on the brake but the car would not stop. The accelerator continues and caused my car to run into a power box at a business. This caused the business to have a power outage for the entire day. The weather was clear. It was 11:30am. There was no car around the parking lot many spaces were emptied. Im very fortunate that the car ran into the power box otherwise the car would have driven itself into the street! I'm a great driver for more than 20+ years and no tickets or accidents. Insurance carrier had declared as total loss due for the impact. Airbags did not deployed.

Filed Incident Air bags · Vehicle speed control · Service brakesNHTSA 11245625
2010 Lexus RX350Acceleration & cruise controlBrakesCrash

My farm is 1/2 mile off weld county road 16 in keenesburg colorado. There is a gravel drive around the house to a short concrete driveway in front of the garage. When we drive onto the concrete portion, we are angled north east toward the garage door and have to back up a short distance to head the car east to enter the garage. We drive very slow through the yard as we have animals to watch out for and make a slow entry towards the concrete driveway. As she turned around the house toward the driveway the car...

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seemed to be going faster than normal and she took her foot off the accelerator and eased on the brake but the car did not slow and she felt the accelerator was pulling her forward faster than she wanted. The brake pedal did not slow the car. The car angled across the concrete driveway, narrowly missing the corner of the garage and struck a tree on the north side of the house. The impact did not deploy the air bag and my wife had no injury. Her seat belt was fastened until she shut the car off and exited the car. I notified usaa my insurer and later spoke to several mechanics about repairs and the problem my wife encountered just prior to the accident. One mechanic told me of a report of a situation much like this and said to call lexus and see if there had been a recall on this make of automobile. I called a lexus dealer in firestone colorado. I gave the vin number to him and he said his records showed this model year had been recalled for a problem with the accelerator but no records showed repairs were made. I told him I purchased this 2010 model car in 2016 as a used car and had no way of knowing if there had been a recall. I have not taken the car to be repaired but an adjuster did make a report yesterday (thursday june 6). I have no results but the adjuster said the damage was extensive and he was a bit surprised the airbag did not deploy.

Filed Incident Vehicle speed control · Service brakesNHTSA 11218629
2010 Lexus RX350Acceleration & cruise control

I heard that there was a re- call also my roof makes a noise when o drive over 70 -80 miles and that not normal I got the car used so im not sure if there is warrwnty but my car only has 63000 miles

Filed Incident Vehicle speed controlNHTSA 11187216
2010 Lexus RX350Acceleration & cruise controlBrakesCrash

Tl* the contact owns a 2010 lexus rx350. While the contact's spouse was pulling into a parking space at 5 mph, the brake pedal was depressed, but the vehicle accelerated. The engine revved and the contact drove over a snow mound before crashing into a wall. The air bags did not deploy. There were no injuries. A police report was not filed. The vehicle was taken to bergstrom lexus of appleton (3060 n victory ln, appleton, wi 54913, (920) 471-1895) where a third party specialist was sent to examine the vehicle. The...

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findings would be reported to the contact at a later date. The manufacturer was not made aware of the failure. The contact stated that the crash was in relation to nhtsa campaign number: 12v3005000 (vehicle speed control). The failure mileage was 115,000.

Filed Incident Vehicle speed control · Service brakesNHTSA 11173360
2007 Lexus RX350Acceleration & cruise controlCrash1 injury

Tl* the contact owned a 2007 lexus rx350. While driving various speeds, the vehicle independently accelerated. The brake pedal was depressed, but the vehicle continued to accelerate. As a result, the contact crashed into an electrical box. The air bags deployed and the contact was knocked unconscious. There were no warning indicators illuminated. A police report was filed. The contact sustained minor scrapes and bruises, which required medical attention. Upon a follow up visit to the hospital, the contact was...

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diagnosed with an concussion. The vehicle was destroyed and towed to an independent mechanic. The dealer was not contacted. The manufacturer was notified of the failure and advised the contact that the floormats caused the vehicle to independently accelerate. The contact referenced nhtsa campaign number: 11v112000 (vehicle speed control) as a possible cause for the failure. The failure mileage was 163,000.

Filed Incident Vehicle speed controlNHTSA 11083630
2007 Lexus RX350Acceleration & cruise controlCrash1 injury

Tl* the contact owned a 2007 lexus rx350. When the vehicle was shifted into drive, it accelerated unexpectedly. Even with the brake pedal depressed, the vehicle could not be stopped. As a result, the vehicle was involved in a rollover collision. The failure occurred without warning. A police report was filed. The vehicle was towed to a storage yard where it was deemed destroyed. The dealer was not contacted. The manufacturer was notified of the failure and did not assist because the vin was not included in an active recall. There was one injury that required medical attention. The contact suffered from a concussion. The failure mileage was approximately 163,000.

Filed Incident Vehicle speed controlNHTSA 11082512
2008 Lexus RX350SteeringAcceleration & cruise controlBrakesCrash

I had my foot on the brake pulling into a parking space when I felt a quick acceleration surging my car forward, locking my steering wheel causing me to plow onto a parked truck. I had to be towed to repair shop. Steering became difficult.

Filed Incident Steering · Vehicle speed control · Service brakesNHTSA 11043155
2009 Lexus RX350Body, doors & structureAcceleration & cruise controlBrakesCrash

Takata recall - my air bag never deployed on impact. As I was braking to park outside my garage door, the car suddenly accelerated extremely fast. My lexus went through the garage door and I was braking but my suv didn't stop until it hit things in the garage that stopped me. I even plowed into a piece of equipment that went out the back wall of the garage

Filed Incident Structure · Vehicle speed control · Service brakesNHTSA 11039557
2007 Lexus RX350Acceleration & cruise controlCrash

2007 Lexus rx 350. Consumer writes in regards to vehicle sudden acceleration. *Ld the consumer stated the vehicle surged forward through 2 small trees. The engine had to be turned off before the vehicle would stop. The consumer gave authorizations for the manufacturer to inspect the vehicle. Updated 07/06/2017*js ..Updated 08/30/17 *bf *js

Filed Incident Vehicle speed controlNHTSA 11001048

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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