- The problem
- Mac Trailer Mfg., Inc. (Mac Trailer) is recalling certain 2017-2020 Dump trailers equipped with Ingersoll Smart-Steer self steer axles. The steering arm may detach from the steering knuckle during certain low-speed, high-side loading maneuvers.
- The risk
- A detached steering arm may cause a loss of steering control. In addition, attachment hardware may fall and become a road hazard. Both of these scenarios can increase the risk of a crash.
- The fix
- Dealers will inspect the steering arm and apply welds, free of charge. Owner notifications were mailed on September 7, 2021. Owners may contact Mac Trailer customer service at 1-330-823-9900.
Vehicle safety record
2020 Mac Trailers Dump Trailer Problems, complaints & recalls
Owners have filed 1 complaint about the 2020 Mac Trailers Dump Trailer with NHTSA, most often about the equipment & accessories (1). Those complaints describe 1 crash. It is covered by 1 recall, the latest in July 2021 for the steering. For comparison, the 2019 has 0.
NHTSA data checked
DMore problems than a typical Dump Trailer year, for its age
#347 most complained-about 2020 vehicle
- Complaints
- 1
- Recalls
- 1
- Crashes
- 1
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2020 Mac Trailers Dump Trailer problems
Share of all 1 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2020 Mac Trailers Dump Trailer recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Be the first Dump Trailer owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
1 complaints about the 2020 Mac Trailers Dump Trailer
Newest first, as filed with NHTSA by owners.
The contact owns a 2020 El Lamar Dump Trailer equipped with a Demco Hitch. The contact stated upon dumping a load of graveling on the trailer, he heard a loud banging sound and he noticed that the hitch fractured, causing the trailer to roll down and crash into the escalator it was attached to. The dealer was made aware of the failure and advised the contact to take the hitch to their location so they could ship it to the manufacturer for testing. The contact stated the dealer replaced the hitch with a standard...
Read the full complaint
locking hitch. The manufacturer was notified of the failure and advised the dealer that no issues were found upon testing the hitch. The approximate Trailer failure mileage was 1000. The approximate Demco Hitch failure mileage was 1000.
Mac Trailers Dump Trailer: every year compared
All Dump Trailer yearsQuestions about the 2020 Mac Trailers Dump Trailer
Does the 2020 Mac Trailers Dump Trailer have any recalls?
Yes - NHTSA lists 1 recall for the 2020 Mac Trailers Dump Trailer: steering (July 2021). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2020 Mac Trailers Dump Trailer?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (1).
How many complaints has the 2020 Mac Trailers Dump Trailer had?
1 complaints have been filed with NHTSA, the first on October 25, 2021 and the latest on October 25, 2021. Of these, 1 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2020 Mac Trailers Dump Trailer a reliable vehicle?
Its Safety Index is 33 out of 100 (grade D: more problems than a typical Mac Trailers Dump Trailer year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2020 Mac Trailers Dump Trailer has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data