Mack Trucks, Inc. (Mack) is recalling certain 2025 Anthem and Granite vehicles. The power cables may have been improperly routed, which can cause an electrical short.
Electrical system
Mack Granite (GR) Electrical problems by year
1 complaints filed with NHTSA about the Mack Granite (GR)'s electrical system. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
Electrical complaints by model year
| Year | Electrical complaints | Crashes | Injuries | Recalls |
|---|---|---|---|---|
| 2025 | 1 | 0 | 0 | 1 |
Electrical recalls
Latest Granite (GR) electrical complaints
Background and Contracted Scope At the recommendation of Mountain West Service Manager Kendall Weaver, I contracted with Mountain West to install an engine-mounted PTO (Power Take-Off) hydraulic pump on Truck #37 for use in a side dump trailer application. Kendall represented that the engine-mounted system would be more powerful and better suited to the truck. A side dump trailer requires bidirectional hydraulic flow - controlled pressure in both directions to operate the dump body. The pump specified and...
Read the full complaint
contracted for was Volvo part #20392944, a premium piston-type hydraulic pump with an integrated clutch, allowing the pump to disengage from the engine when not in use. Day 1 of the installation - Mountain West Service Advisor Michael Korgenski emailed: "We are not able to install the pump because without the bypass valve the pump will continue to run dry and burn up. Body builder will need to install and plumb the pump and valve." The Mack dealer intentionally substituted the pump with an incorrect pump that creates constant hydraulic pressure. This incorrect pump has caused hydraulic lines to burst three times on the highway, dumping approximately 20 gallons of hydraulic fluid on the highway, the truck then begins smoking and overheating risking fire. The dealer instead of fixing the truck correctly insists on using the wrong spec parts and wants to build a work around, that they stated may or may not work.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data