Mack Trucks, Inc. (Mack) is recalling certain 2024-2026 Medium-Duty Electric (MDe) vehicles that were incorrectly manufactured with the hill start assist (HSA) message enabled.
Manufacturer safety record
Mack Problems, complaints & recalls
NHTSA holds 117 owner complaints and 356 recalls for Mack vehicles from 1964 to 2027. The most complained-about model is the Mack (31 complaints).
- Complaints
- 117
- Recalls
- 356
- Crashes
- 20
- Fires
- 7
- Injuries
- 15
- Deaths
- 6
Mack models
| Model | Years | Complaints | Recalls |
|---|---|---|---|
| RD | 1968-2004 | 3 | 42 |
| Pinnacle (cxu) | 2011-2022 | 2 | 41 |
| DM | 1965-2006 | 1 | 39 |
| R | 1965-1992 | 0 | 37 |
| CH | 1987-2007 | 6 | 35 |
| Granite (GU) | 2009-2023 | 3 | 29 |
| RL | 1966-1979 | 0 | 28 |
| MR | 1977-2007 | 1 | 27 |
| RS | 1966-1979 | 0 | 27 |
| Granite (GR) | 2015-2027 | 9 | 26 |
| CX | 1998-2007 | 1 | 25 |
| CL | 1987-2008 | 4 | 24 |
| CV | 1998-2008 | 4 | 24 |
| CXN | 2002-2008 | 0 | 24 |
| Anthem (AN) | 2018-2026 | 12 | 23 |
| F | 1965-1979 | 0 | 23 |
| CHN | 2002-2008 | 1 | 22 |
| CF | 1964-1992 | 0 | 22 |
| U | 1967-1992 | 0 | 22 |
| WS | 1972-1984 | 0 | 22 |
| WL | 1972-1979 | 0 | 21 |
| Pinnacle (chu) | 2011-2022 | 1 | 20 |
| MH | 1982-1993 | 0 | 19 |
| R Series | 1968-1989 | 1 | 18 |
| Leu | 2008-2016 | 0 | 18 |
| Chu | 2007-2015 | 0 | 17 |
| MB | 1965-1979 | 0 | 16 |
| LR | 2010-2025 | 1 | 15 |
| Mru | 2008-2018 | 1 | 15 |
| RD Series | 1977-1989 | 1 | 15 |
| RM | 1972-1993 | 0 | 15 |
| GU | 2007-2018 | 6 | 14 |
| Cxu | 2006-2016 | 5 | 14 |
| DMM | 1972-2003 | 0 | 14 |
| RB | 1987-2005 | 0 | 14 |
| Mack | 1972-1999 | 31 | 11 |
| FS | 1966-1977 | 0 | 12 |
| LE | 1995-2007 | 1 | 11 |
| FL | 1966-1977 | 0 | 11 |
| Terrapro (mru) | 2008-2019 | 0 | 11 |
| Pioneer PR (4) | 2025-2027 | 0 | 10 |
| Terrapro (TE) | 2019-2027 | 0 | 10 |
| U Series | 1976-1989 | 0 | 10 |
| DM Series | 1983-1989 | 0 | 9 |
| RWL | 1975-1979 | 0 | 9 |
| MD | 2020-2025 | 3 | 8 |
| CT | 2005-2008 | 0 | 8 |
| Pinnacle (PI) | 2018-2024 | 0 | 8 |
| Pinnacle (PI/PN) | 2020-2027 | 0 | 8 |
| RWS | 1975-1979 | 0 | 8 |
| Anthem AN (4) | 2026-2027 | 0 | 7 |
| CTP | 2006-2008 | 0 | 7 |
| CXP | 2006-2008 | 0 | 6 |
| HMM | 1972-1977 | 0 | 6 |
| MC Series | 1978-1984 | 0 | 6 |
| RM Series | 1983-1988 | 0 | 6 |
| RW Series | 1986-1989 | 0 | 6 |
| TE | 2019-2025 | 0 | 6 |
| DMM Series | 1987-1988 | 0 | 5 |
| MC | 1977-1992 | 0 | 5 |
| MD (electric) | 2024-2026 | 0 | 5 |
| MR Series | 1978-1987 | 0 | 5 |
| DM6 | 1999-2003 | 0 | 3 |
| F Series | 1968-1982 | 0 | 3 |
| FDM | 1987-1993 | 0 | 3 |
| RD6 | 1999-2003 | 0 | 3 |
| RW | 1987-1992 | 0 | 3 |
| TD | 2007-2015 | 0 | 3 |
| Titan (TD) | 2012-2017 | 0 | 3 |
| C | 1964-1971 | 0 | 2 |
| RB6 | 1999 | 0 | 2 |
| Terrapro (leu/Mru) | 2010-2018 | 0 | 2 |
| Titan | 2013-2015 | 0 | 2 |
| RD600 | 2002 | 1 | 1 |
| B | 1965-1967 | 0 | 1 |
| CHR | 1987-1992 | 0 | 1 |
| DM600 | 2002 | 0 | 1 |
| Fap | 1968-1976 | 0 | 1 |
| FC | 1968-1976 | 0 | 1 |
| Fca | 1968-1976 | 0 | 1 |
| FCS | 1968-1976 | 0 | 1 |
| FM | 1979 | 0 | 1 |
| FM Series | 1978-1982 | 0 | 1 |
| FWS | 1978-1979 | 0 | 1 |
| LL | 1968-1969 | 0 | 1 |
| LR6 | 2015-2016 | 0 | 1 |
| MB Series | 1978-1982 | 0 | 1 |
| MHR | 1987-1992 | 0 | 1 |
| MR600 | 2002 | 0 | 1 |
| Pioneer (PR) | 2025 | 0 | 1 |
| RD8 | 2003 | 0 | 1 |
| RM400 | 1977-1981 | 0 | 1 |
| RM600 | 1977-1981 | 0 | 1 |
| RS Series | 1987 | 0 | 1 |
| Rwi | 1984-1985 | 0 | 1 |
| Terrapro (leu) | 2012-2015 | 0 | 1 |
| CXU612 | 2010-2011 | 7 | 0 |
| CH600 | 1995-2001 | 5 | 0 |
| CH613 | 1997-1998 | 2 | 0 |
| CX613 | 2001 | 2 | 0 |
| CH612 | 1996 | 1 | 0 |
| Vision | 2000 | 1 | 0 |
All time
Most complained-about Mack vehicles
| # | Vehicle | Complaints | Recalls | Grade |
|---|---|---|---|---|
| 1 | 2010 Mack CXU612 | 6 | 0 | - |
| 2 | 2024 Mack Anthem (AN) | 5 | 6 | F |
| 3 | 1988 Mack Mack | 4 | 2 | D |
| 4 | 2020 Mack Anthem (AN) | 4 | 6 | C |
| 5 | 1995 Mack Mack | 3 | 0 | C |
| 6 | 1997 Mack Mack | 3 | 1 | F |
| 7 | 2009 Mack Cxu | 3 | 3 | C |
| 8 | 2003 Mack CV | 2 | 5 | C |
| 9 | 2001 Mack CH600 | 2 | 0 | F |
| 10 | 2001 Mack CX613 | 2 | 0 | - |
| 11 | 2002 Mack CH | 2 | 6 | D |
| 12 | 2005 Mack CV | 2 | 4 | F |
| 13 | 2021 Mack Anthem (AN) | 2 | 5 | F |
| 14 | 2022 Mack Granite (GR) | 2 | 9 | D |
| 15 | 2023 Mack Granite (GR) | 2 | 8 | F |
Latest Mack recalls
Mack Trucks, Inc. (Mack) is recalling certain 2026-2027 Anthem AN (4) and 2025-2027 Pioneer PR (4) vehicles. The intake and grille bezels may detach from the vehicle.
Mack Trucks, Inc. (Mack) is recalling certain 2026-2027 Anthem AN (4) and Pioneer PR (4) vehicles equipped with a tanker application package. Inaccurate axle load calculations may cause reduced braking performance while transporting smoothbore tanker trailers.
Mack Trucks, Inc. (Mack) is recalling certain 2027 Anthem AN (4) and Pioneer PR (4) vehicles. The center roof marker lights may fail to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...
Mack Trucks, Inc. (Mack) is recalling certain 2025 TerraPro trucks. The steering gearbox fasteners may loosen.
Covers2025 Mack Terrapro (TE)
Do not drive
Mack Trucks, Inc. (Mack) is recalling certain 2026 Anthem (AN), 2026-2027 Pioneer PR (4), Pinnacle (PI/PN), Granite (GR), and 2027 Anthem AN (4) vehicles. The wheel lug nuts may loosen and allow the wheel to detach.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data