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Vehicle safety record

2000 Mack RD Problems, complaints & recalls

Owners have filed 2 complaints about the 2000 Mack RD with NHTSA, most often about the suspension (2) and the brakes (1). Those complaints describe 2 crashes and 1 death. It is covered by 5 recalls, the latest in August 2002 for the tie rod assembly. For comparison, the 1999 has 0 and the 2001 has 0.

NHTSA data checked

FFar more problems than a typical RD year, for its age

#366 most complained-about 2000 vehicle

Complaints
2
Recalls
5
Crashes
2
Fires
0
Injuries
0
Deaths
1

Most common 2000 Mack RD problems

Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2000 Mack RD recalls 5

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Steering: tie rod assembly

02V0370062,050 vehicles affected

The problem
On some heavy duty class 8 vehicles equipped with arvinmeritor axle assemblies which may have been manufactured with trw model 20edl ball sockets, the tie rod ball-socket bearings have a below specification case depth and/or hardness which can lead to premature wear out of the socket in some applications.
The risk
If this condition occurs, the driver can lose steering control, possibly resulting in a vehicle crash.
The fix
Dealers will replace the ball socket assemblies. This campaign will supersede nhtsa recall nos. 01V-140-005 (mack sc0270) and 00v-246-103 (mack sc0262). Owner notification began december 27, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 610-709-3337.

Suspension: rear

02V061002213 vehicles affected

The problem
On certain heavy duty trucks equipped with dana spicer tandem drive axle models ds463, an undersized attachment weld may fracture without warning.
The risk
The loss of this attachment to the vehicle chassis can adversely affect vehicle handling or driver control.
The fix
The dealers will remove the suspect bracket, inspect the axle housing, and reweld the bracket to the axle housing. Owner notification began april 22, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 610-709-3337.

Suspension: coil springs

01V301000483 vehicles affected

The problem
Vehicle description: class a heavy duty trucks with 18,000 lb. Front axles may have front springs installed that are rated for the 14,600 lb. Front axle.
The risk
Front spring failure could result in loss of vehicle control.
The fix
Dealers will replace both springs. Owner notification began december 26, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3011.

Service brakes: controls, pedals and linkages

01V1890048,268 vehicles affected

The problem
Vehicle description: heavy duty trucks equipped with certain meritor-wabco brake system two and four port relay valves. The valve may stick open when a high-pressure application is released.
The risk
When the valve sticks open, it can result in a total loss of air from either the service or the park brake system. The driver may lose braking ability under a service application, possibly resulting in a vehicle crash.
The fix
Dealers will replace these valves. Owner notification began november 16, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3011 or meritor wabco at 800-535-5560.

Vehicle speed control: accelerator pedal

00V23000345,866 vehicles affected

The problem
Vehicle description: class 8 trucks equipped with felsted electronic accelerator pedals. The return springs can break on the accelerator pedals that are equipped with stainless steel or electroplated wire return springs.
The risk
This condition could cause the pedal to go to full throttle if both return springs break, increasing the risk of a crash.
The fix
Replacement accelerator pedals equipped with return springs manufactured of music wire with one additional coil on each spring and with an organic coating, eliminating electroplating will be installed.

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2 complaints about the 2000 Mack RD

Newest first, as filed with NHTSA by owners.

SuspensionBrakesBody, doors & structureCrash1 death

A report, "problems involving kentucky coal trucks" was submitted as a petition to the u. S. Department of transportation to the attention of the secretary mary e. Peters. This petition described fatal accident occurrences in kentucky during the time period 2001 through 2005 involving dump trucks, illegally licensed, that were overwidth and did not comply with federal motor carrier safety regulations. As of this date, august 4, 2008, no response has been received from the usdot. The accidents occurred...

Read the full complaint

because of insufficient brake capacity on mack rd888sx dump trucks. Tests performed on a new mack rd888sx vehicle loaded to legal kentucky weight limits established it was not possible to stop that truck within federal motor carrier safety requirements. At least 65 deaths occurred during the past five years were estimated to have occurred because of excessively loaded coal dump trucks. The incident data below dated march 7, 2005, relates to one incident in which a minister was killed. Civil action against the coal truck driver and the coal company resulted in a judgment against the defendants. No remedial action has yet been taken by agencies within the department of transportation nor has anyone from the dot responded to my march 7, 2008, letter and dated report of march 3, 2008. *Tr

Filed Incident Suspension · Service brakes, air · StructureNHTSA 10236871
SuspensionCrash

Loose from the right side of the tandem suspension on a 2000 mack dump truck resulting in the truck turning over while dumping.***No answer required***. *Mr the trunion bracket and cross member assembly broke on three of the fleets other mack trucks (2000 mack rd688s). *Nm

Filed SuspensionNHTSA 10119010

Mack RD: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20040300-D
20030100-B
20020300-D
20010500-F
20002520SuspensionF
19990400-D
19980200-C
19961000Fuel systemA
All RD years

2000 Mack RD vs rivals

VehicleComplaintsRecallsCrashesGrade
2000 Mack RD252F
2000 Mack Vision100-Compare

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2000 Mack RD

Does the 2000 Mack RD have any recalls?

Yes - NHTSA lists 5 recalls for the 2000 Mack RD: tie rod assembly (August 2002); rear (March 2002); coil springs (September 2001); controls, pedals and linkages (August 2001) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2000 Mack RD?

By the complaints owners filed with NHTSA, the most common problem areas are the suspension (2), brakes (1), body, doors & structure (1).

How many complaints has the 2000 Mack RD had?

2 complaints have been filed with NHTSA, the first on April 13, 2005 and the latest on August 4, 2008. Of these, 2 describe a crash and 0 a fire, and together they report 0 injuries and 1 death.

Is the 2000 Mack RD a reliable vehicle?

Its Safety Index is 8 out of 100 (grade F: far more problems than a typical Mack RD year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Mack RD years have the most complaints?
What should I do if my 2000 Mack RD has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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