- The problem
- Mack trucks is recalling certain model year 2002 through 2004 cl, cv, le, mr, rb, rd, and model year 2003 through 2004 dm heavy trucks manufactured from february 1, 2002 through september 30, 2003, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
- The risk
- These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
- The fix
- Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on march 5, 2010. Owners may contact mack at 1-800-866-1177.
Vehicle safety record
2004 Mack RD Problems, complaints & recalls
No owner complaints about the 2004 Mack RD have been filed with NHTSA. It is covered by 3 recalls, the latest in March 2010 for the axle assembly.
NHTSA data checked
DMore problems than a typical RD year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2004 Mack RD recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Mack is recalling 10,300 model year 2004 and 2005 cl, cv, dm, le, and rb and model year 2004 rd heavy trucks manufactured from october 1, 2003 through september 30, 2004, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
- The risk
- These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
- The fix
- Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on august 14, 2009. Owners may contact mack at 1-800-866-1177.
- The problem
- On certain heavy duty class 8 trucks equipped with holland air suspension systems, a transverse beam casting may fracture under normal loads. If a casting breaks when the vehicle is traveling on a roadway there is the potential for pieces of the casting to become projectiles and the suspension's transverse beam may drop down low enough to contact the road surface.
- The risk
- This will cause sparks that could potentially ignite and cause a fire.
- The fix
- Dealers will inspect and replace the defective transverse beam assemblies. The recall began on august 19, 2005. Owners may contact mack trucks at 610-709-2131.
What owners say
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No complaints about the 2004 Mack RD yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack RD: every year compared
All RD yearsQuestions about the 2004 Mack RD
Does the 2004 Mack RD have any recalls?
Yes - NHTSA lists 3 recalls for the 2004 Mack RD: axle assembly (March 2010); axle assembly (June 2009); suspension (July 2005). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2004 Mack RD had?
None have been filed with NHTSA so far.
Is the 2004 Mack RD a reliable vehicle?
Its Safety Index is 35 out of 100 (grade D: more problems than a typical Mack RD year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Mack RD years have the most complaints?
2000 (2), 1996 (1). See every Mack RD year compared.
What should I do if my 2004 Mack RD has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data