Mack Coil Springs Recall 01V301000 (483 Vehicles)

The problem

Vehicle description: class a heavy duty trucks with 18,000 lb. Front axles may have front springs installed that are rated for the 14,600 lb. Front axle.

The risk

Front spring failure could result in loss of vehicle control.

The fix

Dealers will replace both springs. Owner notification began december 26, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3011.

Contacts

Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 01V301000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2000 Mack CV	0	3	B
2001 Mack CV	0	6	C
2000 Mack RD	2	5	F
2001 Mack RD	0	5	F

Vehicle

Complaints

Recalls

Grade

Questions

Is the 01V301000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. MACK TRUCKS, INCORPORATED's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 01V301000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 01V301000 announced?

MACK TRUCKS, INCORPORATED reported it to NHTSA on September 24, 2001. Owners are usually notified by mail within about two months.

Suspension: coil springs Mack recall