The problem
On certain heavy duty trucks equipped with dana spicer tandem drive axle models ds463, an undersized attachment weld may fracture without warning.
The risk
The loss of this attachment to the vehicle chassis can adversely affect vehicle handling or driver control.
The fix
The dealers will remove the suspect bracket, inspect the axle housing, and reweld the bracket to the axle housing. Owner notification began april 22, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 610-709-3337.
Contacts
Mack truck recall no. Sco273. Consumers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-327-4236.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V061002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.