- The problem
- Mack trucks is recalling certain model year 2002 through 2004 cl, cv, le, mr, rb, rd, and model year 2003 through 2004 dm heavy trucks manufactured from february 1, 2002 through september 30, 2003, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
- The risk
- These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
- The fix
- Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on march 5, 2010. Owners may contact mack at 1-800-866-1177.
Vehicle safety record
2002 Mack RB Problems, complaints & recalls
No owner complaints about the 2002 Mack RB have been filed with NHTSA. It is covered by 2 recalls, the latest in March 2010 for the axle assembly.
NHTSA data checked
CAbout as many problems as a typical RB year, for its age
- Complaints
- 0
- Recalls
- 2
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2002 Mack RB recalls 2
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- On certain heavy duty trucks equipped with dana spicer tandem drive axle models ds463, an undersized attachment weld may fracture without warning.
- The risk
- The loss of this attachment to the vehicle chassis can adversely affect vehicle handling or driver control.
- The fix
- The dealers will remove the suspect bracket, inspect the axle housing, and reweld the bracket to the axle housing. Owner notification began april 22, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 610-709-3337.
What owners say
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No complaints about the 2002 Mack RB yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack RB: every year compared
All RB years2002 Mack RB vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Mack RB | 0 | 2 | C | |
| 2002 Mack CH | 2 | 6 | D | Compare |
| 2002 Mack LE | 1 | 3 | F | Compare |
| 2002 Mack RD600 | 1 | 1 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Mack RB
Does the 2002 Mack RB have any recalls?
Yes - NHTSA lists 2 recalls for the 2002 Mack RB: axle assembly (March 2010); rear (March 2002). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2002 Mack RB had?
None have been filed with NHTSA so far.
Is the 2002 Mack RB a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Mack RB year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2002 Mack RB has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data