- The problem
- On certain trucks equipped with aset ac model engines, the engine as configured with an external exhaust gas recirculation system makes servicing the fuel injection lines difficult when using traditional tools. Therefore, it is possible for fuel leaks to develop when removing and installing the fuel injection lines.
- The risk
- A leak in the fuel injection line may spray fuel on the hot surfaces of the exhaust gas recirculation system, which could result in an engine fire.
- The fix
- Dealers will replace the fuel injection lines free of charge. Note: this recall supersedes a previous campaign conducted in 2006 (please see 06v392). The recall began on september 11, 2007, with subsequent mailings every six weeks until april 2008. Owners may contact mack at 800-528-6586.
Vehicle safety record
2002 Mack CH Problems, complaints & recalls
Owners have filed 2 complaints about the 2002 Mack CH with NHTSA, most often about the transmission & drivetrain (1) and the wheels & tires (1). Those complaints describe 1 crash. It is covered by 6 recalls, the latest in September 2007 for the fuel system, diesel. For comparison, the 2001 has 0 and the 2003 has 0.
NHTSA data checked
DMore problems than a typical CH year, for its age
#356 most complained-about 2002 vehicle
- Complaints
- 2
- Recalls
- 6
- Crashes
- 1
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2002 Mack CH problems
Share of all 2 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2002 Mack CH recalls 6
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- On certain heavy duty class 8 diesel trucks equipped with aset ac engines, the location of the fuel inlet hose may result in overheating or abrasion of the hose, which may lead to a premature failure.
- The risk
- If the hose fails, fuel can be sprayed on the exhaust manifold, which could potentially lead to an engine compartment fire.
- The fix
- Dealers will repair and replace the fuel inlet hose free of charge. The recall began on february 14, 2005. Due to some quality and supply issues with parts to support this safety recall, owners may have been informed during april 2005,that the safety recall was on hold. These issues have now been resolved. For owners who have not had their vehicle(s) repaired, contact a mack parts and service center immediately to schedule an appointment to have your vehicle(s) repaired. Owners may contact mack trucks at 610-709-2131.
- The problem
- On certain chassis built with lng engines, the nexgen lng tank's primary and secondary relief valves could fail to open and relieve tank pressure.
- The risk
- This could cause ice buildup on the discharge side of the primary and secondary pressure system allowing the relief system to freeze and become blocked resulting in over pressurization of the lng tanks creating the risk of catastrophic tank rupture which could cause serious injury or death.
- The fix
- Dealers will retrofit the lng tanks with a new primary relief valve pipe away tube and a new ventilated shroud. The recall began april 6, 2004. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3337.
- The problem
- On certain trucks equipped with manifold dash valves with push to connect fittings used to control the park brake function on trucks and trailers with air brakes, the park knob can pop out unexpectedly while the vehicle is in motion. This will exhaust the air from the park brake system on the trailer and apply the parking brakes.
- The risk
- If this condition is not noticed, the driver could lose control of the vehicle, possibly resulting in a vehicle crash.
- The fix
- Haldex has notified its customers to make arrangements to have the valve inspected and, if necessary, replaced free of charge. Owner notification is expected to begin during january 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact haldex brake systems at 816-801-2641 or mack at 1-610-709-3337.
- The problem
- Certain class 8 chassis fail to comply with requirements of federal motor vehicle safety standard no. 121, "Air brake systems." The installation of the additional axle(s), raises the gvw capability of the vehicle and therefore requires an increase in the parking brake performance to hold on a 20% grade in order to meet the requirements of the standard.
- The fix
- Dealers will modify the park brake configuration on these vehicles. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3337.
- The problem
- On certain class 8 chassis equipped with r. H. Sheppard "m100" steering gears and trw "tas65" steering gears, a power steering hose with an incorrect pressure rating was installed by the factory.
- The risk
- The hose, which connects the power steering pump to the steering gear, could burst or leak, which could result in the loss of power steering assist.
- The fix
- Dealers will replace the power steering hose. Ower notification began june 20, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3337.
What owners say
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Problems or none - your experience is exactly what the next buyer is looking for. Write it now
2 complaints about the 2002 Mack CH
Newest first, as filed with NHTSA by owners.
2002 Mack truck ch series axle broke forcing the truck to strike the median wall. *Nj (ohio traffic crash report # 101-0517-91) *jb letter updated 03/17/10*bf
2002 Mack conventional tire blew out. *Jb due to the tire blow out on the trailer. *Jb
Mack CH: every year compared
All CH years2002 Mack CH vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Mack CH | 2 | 6 | D | |
| 2002 Mack LE | 1 | 3 | F | Compare |
| 2002 Mack RD600 | 1 | 1 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Mack CH
Does the 2002 Mack CH have any recalls?
Yes - NHTSA lists 6 recalls for the 2002 Mack CH: fuel system, diesel (September 2007); hoses, lines / piping, and fittings (January 2005); pressure relief devices (April 2004); service brakes, air (November 2002) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2002 Mack CH?
By the complaints owners filed with NHTSA, the most common problem areas are the transmission & drivetrain (1), wheels & tires (1).
How many complaints has the 2002 Mack CH had?
2 complaints have been filed with NHTSA, the first on January 18, 2006 and the latest on August 28, 2008. Of these, 1 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2002 Mack CH a reliable vehicle?
Its Safety Index is 36 out of 100 (grade D: more problems than a typical Mack CH year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Mack CH years have the most complaints?
2002 (2), 1992 (1), 1994 (1). See every Mack CH year compared.
What should I do if my 2002 Mack CH has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data