The problem
On certain class 8 chassis equipped with r. H. Sheppard "m100" steering gears and trw "tas65" steering gears, a power steering hose with an incorrect pressure rating was installed by the factory.
The risk
The hose, which connects the power steering pump to the steering gear, could burst or leak, which could result in the loss of power steering assist.
The fix
Dealers will replace the power steering hose. Ower notification began june 20, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 1-610-709-3337.
Contacts
Mack recall no. Sco278. Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 02V218000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.