- The problem
- Mack trucks is recalling certain model year 2002 through 2004 cl, cv, le, mr, rb, rd, and model year 2003 through 2004 dm heavy trucks manufactured from february 1, 2002 through september 30, 2003, equipped with axle beams manufactured by bharat forge. The axle beam may have transverse shear lines on the bottom of the axle from the trimming process.
- The risk
- These lines, if present, can promote initiation of cracks, which over time may possibly lead to axle beam failure and a vehicle crash can occur.
- The fix
- Mack will notify owners, inspect and replace any affected axle beams free of charge. The safety recall began on march 5, 2010. Owners may contact mack at 1-800-866-1177.
Vehicle safety record
2002 Mack CV Problems, complaints & recalls
No owner complaints about the 2002 Mack CV have been filed with NHTSA. It is covered by 3 recalls, the latest in March 2010 for the axle assembly.
NHTSA data checked
BFewer problems than a typical CV year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2002 Mack CV recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- On certain class 8 chassis built with hendrickson lift axles which contained webb brake drums, the brake drums could experience premature crack of the braking surface resulting in reduction or complete loss of braking on that wheel end or loss of brake drum pieces.
- The risk
- Loss of braking ability could result in a vehicle crash, possibly causing injuries or death.
- The fix
- Webb wheel is conducting the owner notification and remedy for this campaign. Webb will notify customers, inspect the brake drums and replace any drums that fail inspection. Owners should contact webb at 1-800-633-3256 or mack at 1-610-709-3337.
- The problem
- On certain heavy duty trucks equipped with dana spicer tandem drive axle models ds463, an undersized attachment weld may fracture without warning.
- The risk
- The loss of this attachment to the vehicle chassis can adversely affect vehicle handling or driver control.
- The fix
- The dealers will remove the suspect bracket, inspect the axle housing, and reweld the bracket to the axle housing. Owner notification began april 22, 2002. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mack at 610-709-3337.
What owners say
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No complaints about the 2002 Mack CV yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack CV: every year compared
All CV years2002 Mack CV vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Mack CV | 0 | 3 | B | |
| 2002 Mack CH | 2 | 6 | D | Compare |
| 2002 Mack LE | 1 | 3 | F | Compare |
| 2002 Mack RD600 | 1 | 1 | - | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Mack CV
Does the 2002 Mack CV have any recalls?
Yes - NHTSA lists 3 recalls for the 2002 Mack CV: axle assembly (March 2010); drum (June 2004); rear (March 2002). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2002 Mack CV had?
None have been filed with NHTSA so far.
Is the 2002 Mack CV a reliable vehicle?
Its Safety Index is 68 out of 100 (grade B: fewer problems than a typical Mack CV year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Mack CV years have the most complaints?
2003 (2), 2005 (2). See every Mack CV year compared.
What should I do if my 2002 Mack CV has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data