The problem
On certain class 8 chassis built with hendrickson lift axles which contained webb brake drums, the brake drums could experience premature crack of the braking surface resulting in reduction or complete loss of braking on that wheel end or loss of brake drum pieces.
The risk
Loss of braking ability could result in a vehicle crash, possibly causing injuries or death.
The fix
Webb wheel is conducting the owner notification and remedy for this campaign. Webb will notify customers, inspect the brake drums and replace any drums that fail inspection. Owners should contact webb at 1-800-633-3256 or mack at 1-610-709-3337.
Contacts
Customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 04V258000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.