Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

2007-2018 · 9 model years

Mack GU Problems by year

Owners have filed 6 complaints about the Mack GU across 9 model years, and it has 14 recalls. The 2009 has the most complaints once its age is allowed for (1), while 2013, 2015, 2018 have far fewer than a typical year. The most reported problem area is the engine & cooling, followed by the transmission & drivetrain.

Most complaints for its age20091 complaint · 7 recallsSee the 2009
Complaints
6
Recalls
14
Crashes
1
Fires
0
Injuries
1
Deaths
0

GU complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20181000Electrical systemA
20151000Transmission & drivetrainA
20141010Transmission & drivetrainC
20131000Body, doors & structureA
20110500-F
20101400Engine & coolingF
20091700Engine & coolingF
20080900-F
20070200-C

Most common GU problems

Mack GU recalls 14

Parking brake: air

08V17700066 vehicles affected

Mack is recalling 66 my 2009 gu trucks equipped with bendix mv-3 dash control valves. The molded valve body has an incorrect core pin in the injection mold causing the valve body to be oversized in the double check valve area. This condition can allow the...

Latest GU complaints

2018 Mack GUElectrical systemLightsVisibility & wipers

Wipers do not work and the tractor lights turn off ALL of the lights the trailer lights go out as well the fuse for these electrical components gets very hot, this makes it very dangerous when driving at night and when it's raining. The driver has to pull over till he can get the lights to come back on

Filed Incident Electrical system · Exterior lighting · Visibility / wiperNHTSA 11460974
2014 Mack GUTransmission & drivetrainCrash1 injury

The drive shaft of this truck fell off on northbound i-95 while it was driving.*Dt*jb

Filed Incident Power trainNHTSA 11396465
2009 Mack GUEngine & cooling

Vehicle having electrical issues, lights and radio shutting off and exhaust engine break working intermittently. Hooked up and mostly data link codes. Ic cluster lights flash on and off while hooked up. Found engine ecm full of oil on both a and b connectors. Oil level sensor is leaking wic king oil up to ecm. Will need ecm,harness,oil level, oil pressure sensors and egr venturi front cab mounts are wore causing air cleaner heat sheild to rub thought valve cover. Need to repair engine before anymore t/s.

Filed Incident EngineNHTSA 11130249
2015 Mack GUTransmission & drivetrain

Tl* the contact owns a 2015 mack gu 713. The contact received notification for nhtsa campaign number: 16v099000 (power train). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

Filed Incident Power trainNHTSA 10928237
2013 Mack GUBody, doors & structure

Tl* the contact owns a 2013 mack gu713. The contact received notification of a manufacturer recall pertaining to the structure of the vehicle. The dealer was unable to schedule a repair within a reasonable time frame. The contact also made several attempts to reach the manufacturer to determine when the remedy and parts would become available. The nhtsa campaign number was not provided. The contact had not experienced a failure.

Filed Incident StructureNHTSA 10897901
2010 Mack GUAcceleration & cruise controlEngine & cooling

Tl* the contact owns a 2010 mack truck gu712. The driver was traveling 30 mph and attempted to decelerate when the vehicle suddenly accelerated. The driver was able to apply the brakes and maintain control of the vehicle. The engine rpms increased 12000-17000, and continued to increase when the engine was shut off. The certified mechanic inspected the truck and replaced the throttle. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 9,015. Updated...

Read the full complaint

05/12/14*lj the consumer stated while in operation, the unit was abnormally hard to maintain. When he proceeded from a stop, the throttle was above idle. The consumer was informed the throttle was defective.

Filed Incident Vehicle speed control · EngineNHTSA 10567416

Questions about the Mack GU

Which Mack GU years have the most problems?

By the number of complaints owners filed with NHTSA: 2009 (1), 2010 (1), 2013 (1). Allowing for how long each has been on the road, the 2009 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Mack GU years have the fewest complaints?

Among model years that have been on the road for at least three years, 2013, 2015, 2018 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other GU years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Mack GU problems?

Across every model year, owners report problems with the engine & cooling (2), transmission & drivetrain (2), visibility & wipers (1) most often.

How many recalls does the Mack GU have?

NHTSA lists 14 recalls across all Mack GU model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience