The problem
On certain trucks, the nut used to retain the steering shaft may or may not be a lock nut that has the locking feature. A lock nut is required to provide additional resistance to ensure that the nut does not come loose.
The risk
If the nut were to come loose and be left untreated, the steering shaft could potentially separate increasing the risk of a crash.
The fix
Dealers will replace the steering shaft pinch bolts and locknuts free of charge. The recall began on august 24, 2007. Owners may contact mack trucks at 1-800-528-6586.
Contacts
Mack trucks recall no. Sc0326. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V322000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.