- The problem
- Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
- The risk
- Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
- The fix
- Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
Vehicle safety record
2008 Mack Chu Problems, complaints & recalls
No owner complaints about the 2008 Mack Chu have been filed with NHTSA. It is covered by 8 recalls, the latest in February 2014 for the electrical system.
NHTSA data checked
DMore problems than a typical Chu year, for its age
- Complaints
- 0
- Recalls
- 8
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2008 Mack Chu recalls 8
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
- The risk
- If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.
- The fix
- Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.
- The problem
- On certain trucks, the bolts that attach the steering gear to the frame may not have been tightened to the specified torque.
- The risk
- Loss of steering control could occur increasing the risk of a crash.
- The fix
- Dealers will tighten the bolts free of charge. The recall began on december 10, 2007. Owners may contact mack trucks at 1-800-528-6586.
- The problem
- On certain trucks, the daytime running lights (drl) module may contain a suspect metal-oxide-semiconductor field effect transistor (mosfet) that could overheat.
- The risk
- If the transistor overheats, it could possibly result in a vehicle fire.
- The fix
- Dealers will replace the suspect drl module free of charge. The recall began on october 31, 2007. Owners may contact mack trucks at 1-800-528-6586.
- The problem
- On certain trucks equipped with parker single check valves (scv) provided by bendix. The defect exists in the parker scv that connects with the supply port of the sr-7 spring brake modulating valve. After prolonged use of the parker scv, the valve body retainer may become excessively worn and eventually break apart. Pieces of the parker scv can become lodged inside the sr-7 spring brake modulating valve, potentially causing either leakage out of the sr-7 valve or preventing air from properly exhausting from the sr-7 valve.
- The risk
- This condition can cause a delay in the application of the spring brakes to park the vehicle after the operator pulls the dash valve button. These conditions can occur without warning, leading to unintended vehicle rollaway, brake drag, or in the case of loss of primary circuit, inability to modulate the spring brakes.
- The fix
- Mack is working with bendix to replace the parker single check valve. The recall began on january 9, 2008. Owners may contact bendix at 1-440-329-9000 or mack at 1-800-528-6586.
- The problem
- On certain trucks equipped with bendix sr-7 spring brake modulating valves, the internal rubber check valve may leak causing a delay in the application of the spring brakes to park the vehicle after the operator pulls the dash valve button.
- The risk
- This could delay or failure in applying the parking brakes which could result in a vehicle roll away, increasing the risk of a crash.
- The fix
- Mack is working with bendix to repair these vehicles (please see 07e037). Bendix will install a check valve repair kit for the affected sr-7 spring brake modulating valve free of charge. The recall began on january 10, 2008. Owners may contact bendix at 1-440-329-9000 or mack at 1-800-528-6586.
- The problem
- On certain trucks, an unprotected lead in the thermoswitch of the heater may make contact with another post possibly Creating a short circuit, which can result in continuous operation of the heating element.
- The risk
- If the condition exists and the key is left on without fuel in the Filter, the heating element may heat to a point where a flame becomes present at the tip of the element which could result in a vehicle fire.
- The fix
- Dealers will inspect the thermoswitch and will replace it if necessary. The recall began on september 10, 2007. Owners may contact mack trucks at 1-800-528-6586.
- The problem
- On certain trucks, the nut used to retain the steering shaft may or may not be a lock nut that has the locking feature. A lock nut is required to provide additional resistance to ensure that the nut does not come loose.
- The risk
- If the nut were to come loose and be left untreated, the steering shaft could potentially separate increasing the risk of a crash.
- The fix
- Dealers will replace the steering shaft pinch bolts and locknuts free of charge. The recall began on august 24, 2007. Owners may contact mack trucks at 1-800-528-6586.
What owners say
Be the first Chu owner to share.
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2008 Mack Chu yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack Chu: every year compared
All Chu years2008 Mack Chu vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2008 Mack Chu | 0 | 8 | D | |
| 2008 Mack CL | 1 | 1 | B | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2008 Mack Chu
Does the 2008 Mack Chu have any recalls?
Yes - NHTSA lists 8 recalls for the 2008 Mack Chu: electrical system (February 2014); fuses and circuit breakers (September 2012); gear box (other than rack and pinion) (November 2007); exterior lighting (October 2007) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2008 Mack Chu had?
None have been filed with NHTSA so far.
Is the 2008 Mack Chu a reliable vehicle?
Its Safety Index is 26 out of 100 (grade D: more problems than a typical Mack Chu year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2008 Mack Chu has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data