- The problem
- Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
- The risk
- Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
- The fix
- Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
Vehicle safety record
2007 Mack Chu Problems, complaints & recalls
No owner complaints about the 2007 Mack Chu have been filed with NHTSA. It is covered by 3 recalls, the latest in February 2014 for the electrical system.
NHTSA data checked
BFewer problems than a typical Chu year, for its age
- Complaints
- 0
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2007 Mack Chu recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
- The risk
- If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.
- The fix
- Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.
- The problem
- On certain trucks, the nut that retains the steering wheel may not have been installed.
- The risk
- If the retaining nut was not installed, the steering wheel may come off, which could result in a vehicle crash.
- The fix
- Dealers will remove the horn button to confirm that the retaining nut was installed. A retaining nut will be added if the nut is missing. The recall began on february 12, 2007. Owners may contact mack trucks at 800-866-1177.
What owners say
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No complaints about the 2007 Mack Chu yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack Chu: every year compared
All Chu years2007 Mack Chu vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2007 Mack Chu | 0 | 3 | B | |
| 2007 Mack CHN | 1 | 12 | D | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2007 Mack Chu
Does the 2007 Mack Chu have any recalls?
Yes - NHTSA lists 3 recalls for the 2007 Mack Chu: electrical system (February 2014); fuses and circuit breakers (September 2012); steering (February 2007). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2007 Mack Chu had?
None have been filed with NHTSA so far.
Is the 2007 Mack Chu a reliable vehicle?
Its Safety Index is 61 out of 100 (grade B: fewer problems than a typical Mack Chu year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2007 Mack Chu has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data