- The problem
- Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
- The risk
- A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
- The fix
- Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.
Vehicle safety record
2010 Mack Chu Problems, complaints & recalls
No owner complaints about the 2010 Mack Chu have been filed with NHTSA. It is covered by 5 recalls, the latest in April 2014 for the flasher unit.
NHTSA data checked
CAbout as many problems as a typical Chu year, for its age
- Complaints
- 0
- Recalls
- 5
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2010 Mack Chu recalls 5
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
- The risk
- Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
- The fix
- Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
- The problem
- Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
- The risk
- If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.
- The fix
- Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.
- The problem
- Mack trucks is recalling certain model year 2010-2011 chu, cxu and gu heavy trucks manufactured from july 12, 2010, through july 23, 2010 for a potentially defective weld on the shaft that the clutch pedal attaches to.
- The risk
- If the weld fails, the pedal shaft may work its way loose and potentially cause the clutch pedal to fall to the floor, which would limit the driver's control of the vehicle increasing the risk of a crash.
- The fix
- Dealers will replace the clutch pedal shaft free of charge. The safety recall began on august 29, 2011. Owners may contact mack trucks at 1-800-866-1177.
- The problem
- Mack trucks is recalling certain model year 2008-2011 chu and cxu heavy trucks manufactured from january 2008 through july 2010. There may be an interference with the bolts used to secure the fifth wheel to the frame that can prevent the bolts from being torqued to specification.
- The risk
- The bolts may fail and could result in the fifth wheel coming loose causing the trailer to separate from the tractor increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the bolts as required free of charge. The safety recall began on may 30, 2011. Owners may contact mack trucks at 1-800-866-1177.
What owners say
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No complaints about the 2010 Mack Chu yet
No owner has filed a complaint about this vehicle with NHTSA. If yours has a problem, share it here and report it to NHTSA.
Mack Chu: every year compared
All Chu years2010 Mack Chu vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2010 Mack Chu | 0 | 5 | C | |
| 2010 Mack CXU612 | 6 | 0 | - | Compare |
| 2010 Mack Cxu | 1 | 7 | F | Compare |
| 2010 Mack GU | 1 | 4 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2010 Mack Chu
Does the 2010 Mack Chu have any recalls?
Yes - NHTSA lists 5 recalls for the 2010 Mack Chu: flasher unit (April 2014); electrical system (February 2014); fuses and circuit breakers (September 2012); pedal / hand lever(motorcycle) (July 2011) and more. Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2010 Mack Chu had?
None have been filed with NHTSA so far.
Is the 2010 Mack Chu a reliable vehicle?
Its Safety Index is 42 out of 100 (grade C: about as many problems as a typical Mack Chu year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2010 Mack Chu has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data