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Safety recall · 11V209000

Trailer hitches: fifth wheel assembly Mack recall

MACK TRUCKS, INC reported this recall to NHTSA on March 31, 2011. It covers about 808 vehicles across 6 model years listed below. The repair is free.

Campaign
11V209000
Reported
Mar 31, 2011
Vehicles
808
Area
Equipment & accessories

The problem

Mack trucks is recalling certain model year 2008-2011 chu and cxu heavy trucks manufactured from january 2008 through july 2010. There may be an interference with the bolts used to secure the fifth wheel to the frame that can prevent the bolts from being torqued to specification.

The risk

The bolts may fail and could result in the fifth wheel coming loose causing the trailer to separate from the tractor increasing the risk of a crash.

The fix

Dealers will inspect and replace the bolts as required free of charge. The safety recall began on may 30, 2011. Owners may contact mack trucks at 1-800-866-1177.

Contacts

Mack trucks recall no. Sc0351. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.Safercar.Gov>http://www.Safercar.Gov</a> .

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 11V209000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 11V209000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. MACK TRUCKS, INC's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 11V209000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 11V209000 announced?

MACK TRUCKS, INC reported it to NHTSA on March 31, 2011. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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