- The problem
- Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
- The risk
- Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
- The fix
- Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
Vehicle safety record
2009 Mack Cxu Problems, complaints & recalls
Owners have filed 3 complaints about the 2009 Mack Cxu with NHTSA, most often about the equipment & accessories (2) and the body, doors & structure (2). It is covered by 3 recalls, the latest in February 2014 for the electrical system. For comparison, the 2008 has 0 and the 2010 has 1.
NHTSA data checked
CAbout as many problems as a typical Cxu year, for its age
#285 most complained-about 2009 vehicle
- Complaints
- 3
- Recalls
- 3
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
Most common 2009 Mack Cxu problems
Share of all 3 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2009 Mack Cxu recalls 3
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
- The problem
- Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
- The risk
- If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.
- The fix
- Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.
- The problem
- Mack trucks is recalling certain model year 2008-2011 chu and cxu heavy trucks manufactured from january 2008 through july 2010. There may be an interference with the bolts used to secure the fifth wheel to the frame that can prevent the bolts from being torqued to specification.
- The risk
- The bolts may fail and could result in the fifth wheel coming loose causing the trailer to separate from the tractor increasing the risk of a crash.
- The fix
- Dealers will inspect and replace the bolts as required free of charge. The safety recall began on may 30, 2011. Owners may contact mack trucks at 1-800-866-1177.
What owners say
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3 complaints about the 2009 Mack Cxu
Newest first, as filed with NHTSA by owners.
On tuesday, july 19 of 2011, I observed that the 5th wheel bolts on abf unit number 19223 were loose enough to be turned by hand. The bolts are not being interfered with by the huck rivets below them. The nuts are prevailing torque lock nuts and are not loose on the bolts. The bolts have stretched under load. I was going to show the unit to the director of maintenance, who happened to be in our shop that day. Unfortunately, unit 19223 was sent out before I could show him. I did, however, make a video of me turning the loose bolt by hand. This is only one of hundreds of abf macks from 2009 and 2010 that have 5th wheel bolts that are yielding under load.
Some of the 2008, many of the 2009, and almost all of the 2010 model mack trucks used by abf freight system were built and delivered with weak bolts holding the 5th wheel coupler to the frame. On 27 sept 2010, unit 19212 was in the shop for routine repairs. A mechanic noticed that all of the bolts on the right side were loose enough to rattle in their holes and that the coupler was sliding around on the frame. The manager instructed us to tighten the bolts and not to replace any unless they stretched. All of the bolts stretched. All were replaced. *Tr
My coworker was changing the oil on a 2009 mack and I happened to notice that the 5th wheel plate was shifting around on the frame. I applied a box end wrench to the mount bolts and discovered that all ten of the fasteners holding the 5th wheel to the frame could be turned easily using one hand. That is not my idea of being securely attached! No action was taken on this truck because it was time to go home and if the boss doesn't care and mack doesn't care what can I do except complain to the federal government...
Read the full complaint
that mack is using substandard bolts in the assembly of their trucks! The 5th wheels are loose. Management doesn't want to know! Be very afraid on the highways my fellow americans, you are more likely to die from a truck accident than you are from a terrorist attack! *Tr
Mack Cxu: every year compared
All Cxu years2009 Mack Cxu vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2009 Mack Cxu | 3 | 3 | C | |
| 2009 Mack GU | 1 | 7 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2009 Mack Cxu
Does the 2009 Mack Cxu have any recalls?
Yes - NHTSA lists 3 recalls for the 2009 Mack Cxu: electrical system (February 2014); fuses and circuit breakers (September 2012); fifth wheel assembly (March 2011). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2009 Mack Cxu?
By the complaints owners filed with NHTSA, the most common problem areas are the equipment & accessories (2), body, doors & structure (2), suspension (1).
How many complaints has the 2009 Mack Cxu had?
3 complaints have been filed with NHTSA, the first on September 23, 2010 and the latest on July 24, 2011. Of these, 0 describe a crash and 0 a fire, and together they report 0 injuries and 0 deaths.
Is the 2009 Mack Cxu a reliable vehicle?
Its Safety Index is 45 out of 100 (grade C: about as many problems as a typical Mack Cxu year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Mack Cxu years have the most complaints?
2009 (3), 2010 (1), 2016 (1). See every Mack Cxu year compared.
What should I do if my 2009 Mack Cxu has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data