Mack Steering Recall 07V023000 (2,085 Vehicles)

The problem

On certain trucks, the nut that retains the steering wheel may not have been installed.

The risk

If the retaining nut was not installed, the steering wheel may come off, which could result in a vehicle crash.

The fix

Dealers will remove the horn button to confirm that the retaining nut was installed. A retaining nut will be added if the nut is missing. The recall began on february 12, 2007. Owners may contact mack trucks at 800-866-1177.

Contacts

Mack recall no. Sc0319. Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V023000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2007 Mack CHN	1	12	D
2007 Mack Chu	0	3	B
2007 Mack CXN	0	14	D
2007 Mack CXP	0	6	F
2007 Mack Cxu	0	3	C

Vehicle

Complaints

Recalls

Grade

Questions

Is the 07V023000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. MACK TRUCKS, INC's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 07V023000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 07V023000 announced?

MACK TRUCKS, INC reported it to NHTSA on February 1, 2007. Owners are usually notified by mail within about two months.

Steering Mack recall