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2018-2026 · 9 model years

Mack Anthem (AN) Problems by year

Owners have filed 12 complaints about the Mack Anthem (AN) across 9 model years, and it has 23 recalls. The 2024 has the most complaints once its age is allowed for (5). The most reported problem area is the fuel system, followed by the lights.

Most complaints for its age20245 complaints · 6 recallsSee the 2024
Complaints
12
Recalls
23
Crashes
2
Fires
0
Injuries
0
Deaths
2

Anthem (AN) complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20260100-C
20250800-F
20245600Fuel systemF
20230300-B
20220500-C
20212510Driver assistanceF
20204610AirbagsC
20191600Electrical systemC
20180400-A

Most common Anthem (AN) problems

Mack Anthem (AN) recalls 23

Seat belts: anchorage

25V66600015,841 vehicles affected

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Mack MD, 2019-2025 Anthem, Granite, 2024 MD Electric, and 2025 Pinnacle trucks equipped with a passenger bench seat. The seat belt anchorage bracket may be improperly welded. As such, these vehicles fail...

Service brakes: control unit / module

24V79200059,338 vehicles affected

Mack Trucks, Inc. (Mack) is recalling certain 2020-2025 Anthem, Granite, TerraPro and Pinnacle vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to...

Latest Anthem (AN) complaints

2021 Mack Anthem (AN)Driver assistanceCrash2 deaths

Driver 1 stated: "I was traveling in the right lane and going straight. The other truck was on the right shoulder. I was attempting to merge into the middle lane to provide additional space for the truck on the right shoulder. However, there was another vehicle in the middle lane, so I was unable to merge. I subsequently struck the truck that was stopped on the right shoulder." Driver 2 stated: "We were on the right shoulder because the truck was experiencing mechanical issues. We were then struck from behind." ...

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Investigation Findings The investigation revealed that Vehicle 1 (V1) and Vehicle 2 (V2) were traveling on the New Jersey Turnpike (NJTP) near milepost 99.5 in Elizabeth County. Vehicle 2 was stopped on the right shoulder due to mechanical issues. Driver 1 failed to maintain proper directional control of Vehicle 1 and subsequently struck the rear of Vehicle 2, which was stopped on the shoulder. A passenger in Vehicle 2 complained of neck and back pain but declined medical attention at the scene. Both vehicles were towed from the scene by Highway Towing, AIS 208.

Filed Incident Lane departure · Back over preventionNHTSA 11767258
2020 Mack Anthem (AN)SuspensionTransmission & drivetrainWheels & tires

This vehicle was sold to me as a new truck by Mountain West Truck Center in Salt Lake City, UT, with Federal Excise Tax paid accordingly. Prior to sale, the truck had undergone structural frame repair at Tec Equipment, an authorized Mack/Volvo dealer and repair facility in Reno, Nevada. During that repair, Huck bolts - permanent, engineered structural fasteners used to secure the frame and axle assemblies to OEM specification - were removed and replaced with non-equivalent standard threaded bolts. Those substitute...

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fasteners were not properly installed. This condition was not disclosed at the time of sale. Nature of the Safety Defect Huck bolts are permanent, high-clamp-load fasteners engineered for critical structural joints in heavy-duty commercial vehicles. They function through a swaging process - a permanent mechanical crimp creating an interference fit engineered to withstand heavy vibration and dynamic load. They are not interchangeable with standard threaded fasteners. When the failure manifested on Truck #35, the vehicle was unable to move and drive unless the axle lock was engaged. It exhibited clunking from the transmission and speedometer dropout - symptoms consistent with loss of driveline integrity. Teardown by Mountain West technicians revealed a broken left-side axle shaft and gear metal in the front differential fluid, indicating differential destruction caused by axle instability. The rear axle was essentially floating, unsecured from the frame. The axle was missing several bolts and many were finger tight or loose. This safety failure resulted in a serious highway breakdown incident endangering other motorists, This failure presents a clear and foreseeable risk of axle separation or driveline failure at highway speed with no warning. The truck was operated in normal commercial service prior to discovery of this condition.

Filed Incident Suspension · Power train · WheelsNHTSA 11751705
2020 Mack Anthem (AN)SteeringAirbagsCrash

While driving on the Interstate I apparently lost control and hit a guardrail at approx 40-45mph. The impact stopped the truck causing severe damage to the vehicle the front right 1/2 of the vehicle including bumper, quarter panel with enough impact to break the front axle. I was found unconsious and spent 6 days in the hospital. I have fractures in my back and believe that possibly the airbag should have deployed? The vehicle is available at this time for inspection. I have sent notification to the manufacturer. The day prior to this accident the check ECU light came on, however it did turn off later that day. I

Filed Incident Steering · Air bagsNHTSA 11707679
2024 Mack Anthem (AN)Fuel system

The fuel filter housing failed on the male end where the filter screws onto the housing (part # 117M/23699581). Part is not available for inspection, manufacturer was given the part for inspection. Failure of the fuel filter housing failed during operation of the truck causing the engine to die while driving down the road causing a complete loss of engine power and fuel spill. Vehicle manufacturer have inspected multiple of the same failed components but has failed to accept responsibility for the components even when the vehicle is still under factory warranty. There were no warning lights or other messages before part failure

Filed Incident Fuel / propulsion systemNHTSA 11642688
2024 Mack Anthem (AN)Fuel system

The fuel filter housing failed on the male end where the filter screws onto the housing (part # 117M/23699581). Part is not available for inspection, manufacturer was given the part for inspection. Failure of the fuel filter housing failed during operation of the truck causing the engine to die while driving down the road causing a complete loss of engine power and fuel spill. Vehicle manufacturer have inspected multiple of the same failed components but has failed to accept responsibility for the components even when the vehicle is still under factory warranty. There were no warning lights or other messages before part failure.

Filed Incident Fuel / propulsion systemNHTSA 11642686

Questions about the Mack Anthem (AN)

Which Mack Anthem (AN) years have the most problems?

By the number of complaints owners filed with NHTSA: 2024 (5), 2020 (4), 2021 (2). Allowing for how long each has been on the road, the 2024 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Mack Anthem (AN) years have the fewest complaints?

Among model years that have been on the road for at least three years, 2018, 2023 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Anthem (AN) years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Mack Anthem (AN) problems?

Across every model year, owners report problems with the fuel system (5), lights (2), transmission & drivetrain (2) most often.

How many recalls does the Mack Anthem (AN) have?

NHTSA lists 23 recalls across all Mack Anthem (AN) model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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