Check a vehicle VIN check Latest recalls Latest complaints Common problems Rankings Compare vehicles Recall roundups All makes Guides Share your experience
Theme

2002-2008 · 7 model years

Mack CHN Problems by year

Owners have filed 1 complaints about the Mack CHN across 7 model years, and it has 22 recalls. The 2007 has the most complaints once its age is allowed for (1). The most reported problem area is the engine & cooling.

Most complaints for its age20071 complaint · 12 recallsSee the 2007
Complaints
1
Recalls
22
Crashes
0
Fires
0
Injuries
0
Deaths
0

CHN complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20080100-A
200711200Engine & coolingD
200601300-D
200501000-D
20040700-C
20030300-A
20020200-A

Most common CHN problems

Mack CHN recalls 22

Latest CHN complaints

2007 Mack CHNEngine & cooling

2007 Mack truck chn 613, 427 aset ac engine failure due to oil pump drive gear spinning loose on auxiliary shaft. When the vehicle began traveling down hill, the oil pump drive gear failed causing an immediate loss of oil pressure. The engine became a critical instrument in controlling the vehicle's down hill speed particularly the engine brake feature aka the "jake brake". The engine brake uses engine oil flow to operate. Since there was no more oil flow, the engine brake was rendered unusable. At this point,...

Read the full complaint

the choice was to continue down hill and rely solely on the vehicle brakes to control the vehicle speed, or continue to use the engine without the added braking power of the engine brake knowing that the engine would be destroyed. The driver chose to destroy the engine and not risk his life or the lives of others. The dealer refused to repair the vehicle under warranty because the eecm indicated the engine's maximum allowed speed was exceeded. Further investigation revealed the problem is inherent to all aset engines because the oil pump gear helix was changed for the new design engine. The auxiliary shaft direction of rotation was reversed and the direction of thrust on the drive gear forces the drive gear away from the rear bearing journal which it is nested against. Older engine design had the direction of thrust toward the bearing journal which held the gear in place. Any condition, (like an engine overspeed) that would increase oil pressure could dislodge the gear. According to the dealer, an engine overspeed condition can only occur while going down hill and using the engine to control vehicle speed. If the hill would have been higher, the engine may not have been able to continue to slow the vehicle and a crash would most likely have occurred. This happened in southeast louisiana where high hills are non existent. Had this happened in a mountainous area, it could have been disastrous. Mack trucks refuses to discuss this any further. *Tr

Filed Incident Engine and engine coolingNHTSA 10382644

Questions about the Mack CHN

Which Mack CHN years have the most problems?

By the number of complaints owners filed with NHTSA: 2007 (1). Allowing for how long each has been on the road, the 2007 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Mack CHN years have the fewest complaints?

Among model years that have been on the road for at least three years, 2008, 2002, 2003 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other CHN years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Mack CHN problems?

Across every model year, owners report problems with the engine & cooling (1) most often.

How many recalls does the Mack CHN have?

NHTSA lists 22 recalls across all Mack CHN model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

Owners helping owners

Know before you drive.

Every experience you share - good or bad - shows on that vehicle's page and helps the next owner and buyer. Two minutes, anonymous.

Share your experience