The problem
On certain trucks, the axle housings may have been manufactured with steel that was out of specification which could result in a fatigue failure over time.
The risk
If a fatigue failure occurs and is left unattended, the axle may lock up or the end of the axle could come off, which could result in a vehicle crash.
The fix
Dealers will inspect and replace the axles free of charge. The recall is expected to begin on or about april 9, 2007. Owners may contact mack trucks at 1-800-528-6586.
Contacts
Mack trucks recall no. Sc0322. Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mack dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 07V123000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.