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2011-2022 · 12 model years

Mack Pinnacle (cxu) Problems by year

Owners have filed 2 complaints about the Mack Pinnacle (cxu) across 12 model years, and it has 41 recalls. The 2013 has the most complaints once its age is allowed for (2). The most reported problem area is the electrical system, followed by the engine & cooling.

Most complaints for its age20132 complaints · 13 recallsSee the 2013
Complaints
2
Recalls
41
Crashes
0
Fires
0
Injuries
0
Deaths
0

Pinnacle (cxu) complaints by model year

Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.

YearComplaintsRecallsCrashesFiresTop problemGrade
20220200-C
20210200-C
20200300-C
20190200-B
20180300-C
20170200-A
20160200-A
201501500-F
201401800-F
201321300Electrical systemF
201201200-F
201101100-F

Most common Pinnacle (cxu) problems

Mack Pinnacle (cxu) recalls 41

Electronic stability control (ESC): software

21V233000557 vehicles affected

Mack Trucks, Inc. (Mack) is recalling certain 2018-2022 Anthem (AN), Granite (GR/GU), and Pinnacle (CHU/CXU/PI) vehicles equipped with "camelback" rear suspension and electronic stability control. The vehicles may not stay in their lane at certain speeds...

Suspension: hub

16V929000200 vehicles affected

Mack Trucks, Inc. (Mack) is recalling certain model year 2012, 2014-2015 and 2017 Granite (GU), 2012-2017 Pinnacle (CHU, CXU), and 2013-2015 and 2017 Titan (TD) trucks manufactured January 7, 2011, to September 29, 2016. The affected vehicles were built with...

Latest Pinnacle (cxu) complaints

2013 Mack Pinnacle (cxu)Engine & coolingFuel system

Mack/volvo mp8/d-13 injectors: mack trucks equipped with the mp8 engines have a known injector issue that causes the truck to 1) mis-fire at road speed creating a loss of power. 2) Injector failure causes excessive soot causing on-road failures.3) The truck may not be restarted or able to be moved due to excessive cranking due to injector failure. 4) Trucks need to be towed to a repair facility when breakdown occurs. We own multiple units. This injector failure issue has been documented on majority of trucks. Documents are available. Please have an investigator contact me.

Filed Incident Engine · Fuel / propulsion systemNHTSA 10898987
2013 Mack Pinnacle (cxu)Transmission & drivetrainElectrical systemAcceleration & cruise control

We had an issue with this truck and the m-drive transmission when the drive was coming of a highway on an exit ramp he was slowing down and the vehicles clutch stayed engaged and the driver rolled into the intersection almost hitting a car. The vehicles clutch is automatically disengages when you push on the brake while the clutch didn't disengage because when of the brake light wires had developed a corrosion spot from the winter weather and shorted out the light and caused the fuse to blow. The brake lights are...

Read the full complaint

what tells the clutch to disengage but with the fuse being blown the clutch did not disengage and kept rolling into intersection luckily my driver was smart enough to reach up and push neutral button on dash to put transmission in neutral and stop the truck. Also in our investigation we found when the fuse blows for the brake lights the cruise control will not shut off by tapping the brakes you have to manually shut it off by the switch I have no photos as nothing seriously happened my mechanic changed the fuse on the road and found the corroded wire. Mack should have a better solution than using brake lights to disengage these controls

Filed Incident Power train · Electrical system · Vehicle speed controlNHTSA 10839430

Questions about the Mack Pinnacle (cxu)

Which Mack Pinnacle (cxu) years have the most problems?

By the number of complaints owners filed with NHTSA: 2013 (2). Allowing for how long each has been on the road, the 2013 stands out most. Complaint counts also rise with sales, so compare years of the same model rather than different models.

Which Mack Pinnacle (cxu) years have the fewest complaints?

Among model years that have been on the road for at least three years, 2016, 2017, 2019 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Pinnacle (cxu) years. Always check the exact vehicle's recalls by VIN before you buy.

What are the most common Mack Pinnacle (cxu) problems?

Across every model year, owners report problems with the electrical system (1), engine & cooling (1), fuel system (1) most often.

How many recalls does the Mack Pinnacle (cxu) have?

NHTSA lists 41 recalls across all Mack Pinnacle (cxu) model years. Each year's page lists the recalls for that year; check your own vehicle by VIN at nhtsa.gov/recalls to see whether the repair has been done.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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