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Engine & cooling

2021 Mazda CX-9 Engine problems

Owners have filed 22 complaints about the 2021 Mazda CX-9's engine & cooling with NHTSA - 54% of all its complaints, most recently on November 4, 2026. They describe 1 crash, 0 fires and 0 injuries. Stalling, loss of power, oil consumption, overheating, head gaskets, timing chains and engine failure.

Complaints
22
Recalls
0
Crashes
1
Fires
0
Injuries
0
Deaths
0

Engine complaints

Engine & cooling

The contact owns a 2021 Mazda CX-9. The contact stated that while driving approximately 20 - 25 MPH, the check engine warning light illuminated. The contact used a diagnostic scanner and retrieved DTC: P0303, for a cylinder #3 misfire. The vehicle was taken to a local Mazda dealer to be diagnosed and repaired. The dealer found a coolant leak and performed a system cleaning and replaced the spark plugs and fuel injectors. However, the failure reoccurred. While the contact's wife was driving the vehicle, the check...

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engine warning light illuminated, and the vehicle was towed to the dealer by the insurance company. The contact requested that the dealer inspect the cylinder head gasket and coolant system in his presence. The dealer informed the contact that the repair warranty would be limited to one year or 12,000 miles. The contact also contacted the manufacturer customer service but was not provided any additional assistance. The failure mileage was approximately 86,000.

Filed Incident Engine and engine coolingNHTSA 11775584
Transmission & drivetrainElectrical systemEngine & cooling

2021 Mazda CX-9 (VIN: JM3TCBDY3M0538768 / 72,400 mi) Vehicle has suffered complete, sudden loss of motive power at high freeway speeds on four separate occasions. Without warning, the engine loses all propulsion, essentially stalling mid-traffic and forcing me to dangerously coast across active freeway lanes to the shoulder. This creates an extreme risk of a high-speed rear-end collision. No crash or injuries have occurred yet, but the car is entirely unsafe to drive. The authorized Mazda dealership has been...

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completely unable to diagnose or fix this intermittent failure. Due to the persistent danger, the vehicle is currently at the shop with the same problem, where it has been since Oct 8, 2026. This is not an isolated issue. As you will see from the pictures, there are several dates where the same situation has occurred in the vehicle goes into limp mode. Mazda corporate has been contacted case 00503976. I am requesting a buyback. I request an urgent NHTSA investigation into 2021 CX-9 power loss defects for a potential recall.

Filed Incident Power train · Electrical system · EngineNHTSA 11771132
Transmission & drivetrainAcceleration & cruise controlEngine & coolingCrash

The vehicle was parked stationary in the driveway with the engine running for 3-5 minutes with the A/C on. The vehicle then accelerated forward into my garage causing damage. Once I entered the vehicle, both the dash and shifter displayed park. Current TCU system internal failures have been reported from the pulling of data from Mazda.

Filed Incident Power train · Vehicle speed control · EngineNHTSA 11755863
Engine & cooling

1) What component or system failed or malfunctioned: On 6/12/2026 While drive on the highway with our daughter in the car and we experienced a high speed stall. The engine failed and we lost power. We barely got the car of the highway and coasted into a parking lot. 2) Life threating for Father, Mother and daughter and other drivers on the highway. 3) The Mazda dealer stated they were unable to reproduced problem. The diagnostic report showed few random misfired on two cylinders 2 & 3. Autozone detected...

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codes P0300 with Secondary DTCs U0442-00 4) There car was only inspected by the dealer. The vehicle has not been inspected by Mazda the manufacturer. We requested Mazda to escalate this to the District Service Manger and to open hotline call with Mazda corporate but both of these were denied. All our service has been performed at Mazda dealer, including oil changes. We have always received a video of them working on our car with a detailed summary of what done. We did not receive the video or diagnostic report for this issue. 5) There were no warning lamps, no messages or other symptoms of the problem prior to the failure.

Filed Incident EngineNHTSA 11752508
Engine & cooling

This complaint refers to Mazda and it's dealer refusal to properly execute the warranty work under the SSPD5 Valve Stem Seal Class Action Campaign and does not follow the Court's approval of the final Settlement Agreement. I assert that Mazda and it's dealer are not following the SSPD5 repair procedures. 1. I have documentation and complaints going back to Dec-2023 with this particular dealer that I have experienced low level oil consumption within the 7,500 mile oil change interval. The dealer did not detect oil...

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leaks in any of the engine systems. 2. I presented the vehicle to the dealer with the Engine Oil Level Warning Light illuminated. The Diagnostic Trouble Code (DTC) P250FF:00 should be stored in the vehicle memory. 3. The vehicle had 50,501 miles and was within the original 60 month limited powertrain warranty. 4. The dealer refused to conduct the valve stem seal repairs until an oil consumption test was run. The dealer claims that because I had another service center (note that I use full synthettic oil that meets Mazda oil specifications) conduct the most recent oil change at 43,738 miles (note within the 7,500 oil change interval and the 1 year time window) that the dealer would require an oil consumption test. I assert that this is not required per the class settlement agreement and the SSPD5 repair procedures that Mazda sends to all of its dealers. 5. I researched the available documentation that it's available through the NHTSA.gov. The language in these documents is very clear. 6. SSPD5 Valve Stem Class Action Campaign, Repair Procedure 6-12-2024: a. "The DTC250 is not required to be present for valve stem replacement." b. "Customer complaint of oil consumption...OR Low Oil Light OR DTC250 follow the flow chart." c. Flow chart says "Replace the exhaust valve stem seals by following TSB 01-003/24" if no previous warranty work done. 7. SSPD5 updates on 8-6-25 and 4-28-26: a. Refer to page 4, DTC250 is NOT required to be presented (it is noted in RED).

Filed Incident EngineNHTSA 11749820
Engine & cooling

Check engine light comes on and error P0303 comes on. Had an independent mechanic do the following and after each one, error P0303 still came on 1. Swap the ignition coils from 2 to 3 2. Swap spark plugs from 2 to 3 3. Swapped injectors 4. Compression test 5. Leak down test 6. Changed the spark plug, coil and injectors 7. Looked for vacuum leaks. Mechanic believes that it is related to the cracked cylinder head in the recall, MC-10232269-0001.pdf. My vehicle is just outside of the recall range and has 87k miles on it. Other research online shows other people with the same vehicle and similar milealge are also having this problem.

Filed Incident EngineNHTSA 11745150
Engine & cooling

Car loses oil and coolant rapidly

Filed Incident EngineNHTSA 11613308
Acceleration & cruise controlEngine & cooling

The contact owns a 2021 Mazda CX-9. The contact stated that while accelerating quickly and entering the highway, there was no motive power to the vehicle. While crossing the highway in the right lane, driving at 65 MPH, the vehicle in front moved over; there was a parked vehicle. The contact was able to stop the vehicle before causing a crash. The driver was starting to accelerate, but there was no motive power when the accelerator pedal was depressed. The smart brake system malfunction message was displayed. There...

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were no warning lights illuminated. The contact called the local dealer, who scheduled an appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact to have the vehicle diagnosed. The failure mileage was approximately 53,186.

Filed Incident Vehicle speed control · EngineNHTSA 11608556
Engine & cooling

Consumes over 2 quarts of oil between recommended oil changes. The dealer made excuses about needing to use a different oil but it has not improved the problem. The warning light for low oil went off after less than 3000 miles. It was 2 quarts down.

Filed Incident EngineNHTSA 11595406
Engine & cooling

I just purchased this vehicle 2 months ago. Yesterday my oil light came on, I pulled over and checked the oil it was completely low. I had to put a quart of oil in it. After that I did some research and learned this seems to be an issue with some 2021 models the cx9 included. There needs to be a recall on this and Mazda needs to fix this issue. These cars cost way to much to have to put a quart of oil every month.

Filed Incident EngineNHTSA 11563032
Engine & cooling

Oil light came on, vehicle has ~15,000 miles.

Filed Incident EngineNHTSA 11523489
Engine & cooling

the vehicles experience excessive oil consumption because the defective valve stem seals allow engine oil to leak into the combustion chambers. This concern usually occurs when the mileage reaches approximately 2,000 - 3,000 miles (5,000 - 7,500km) and may also occur again after replacing or topping off the engine oil.

Filed Incident EngineNHTSA 11517004
Engine & cooling

2021 Mazda CX-9 Low Oil Light came on at around 18,900 miles (2/10/2023 and 2/11/2023). Took to Mazda, and they said there was defective valve stem seals that can allow oil to leak into the engine's combustion chamber. Vehicle is currently with Mazda service department to be fixed.

Filed Incident EngineNHTSA 11506904
Engine & cooling

The contact owns a 2021 Mazda CX-9. The contact stated that while driving at 60 MPH or exceeding 60 MPH, the vehicle would lose motive power and stall without warning. The contact stated that he would coast to the side of the road and the vehicle would restart after 2-3 attempts and regain normal functionality. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,000.

Filed Incident EngineNHTSA 11505764
Engine & cooling

A LOT OF ENGINE OIL CONSUPTION, 1 QUART PER 2500 MILES.

Filed Incident EngineNHTSA 11494001
Engine & cooling

My 2021 Mazda CX-9 uses excessive engine oil as reported in the Mazda "M-Tip" bulletin MT-005/20 and this manufacturer's defect is reportedly caused by defective valve stem seals as claimed in the class action lawsuit U.S. District Court for the Central District of California, Southern Division: [[redacted]] v. Mazda Motor of America, Inc. The valve stem seal problems allegedly cause excessive oil consumption between regular oil change intervals, which increases the risk of engine damage and failure. I believe...

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Mazda must address this issue as soon as possible and repair my affected vehicle before I suffer catastrophic engine failure or long-term engine damage. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Filed Incident EngineNHTSA 11493358
Engine & cooling

1000 miles before first ever oil change was needed (according to window sticker provided by Mazda) the low engine oil light came on. The oil was low and needed to be toped off and brought directly to dealer for oil change. The same thing happened again 1300 miles before second oil change was required. It became obvious that the brand new vehicle was burning oil for some reason. The dealership tried to tell us that it was because the car was a turbo. We weren't buying it and told them we wanted it looked at. After...

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brining it into the dealer they mentioned that Mazda had a bulletin for a valve seal fix that might help it stop burning oil. So they admitted that yes it was burning oil. After googling the bulletin I realized that our vehicle is having the same problems that many others with 2021 Mazdas (certain production period) are having. There is currently no recall however there is proof that these problems are damaging our vehicle, putting my wife and children at risk every time they get in the car and Mazda is doing nothing about it. There is also proof that these gases from the burnt oil are damaging other engine systems further increasing the likelihood of an engine failure. Down the road. Chances are this damage is already done, despite this valve seal repair.

Filed Incident EngineNHTSA 11490237
Engine & cooling

Massive oil consumption. Uses 1 quart or more of engine oil at around 3,000 miles after oil change. Low oil light comes on...

Filed Incident EngineNHTSA 11481982
Engine & cooling

The low engine oil light is coming on every 3500 miles. When checking oil level it indeed is low and requires a quart of oil. There is an active TSB out as this is a known issue but no recall issued yet.

Filed Incident EngineNHTSA 11474616
Engine & cooling

New Mazda vehicle engine is consuming approximately 1 quart of oil, approximately every 3,500 miles. No recall for this yet, however Mazda technical service bulletin TSB # 01-012/21 admits this is a common and known issue for this vehicle which may eventually lead to the vehicles engine and parts no longer functioning.

Filed Incident EngineNHTSA 11473943
Engine & cooling

Every 4,000 miles my engine oil warming light comes. When the dealership checked my oil level, it was about a quart low.

Filed Incident EngineNHTSA 11469667
Engine & cooling

I purchased this vehicle June 5 2021. The vehicle has approximately 9150 miles at this time. I changed the oil the first time at 3222 miles just because it was new and I wanted to have a starting point on oil changes. The car has an app you load on your cell phone for messages. The first time I received a massage that the engine was low of oil was around 6700 miles. I checked it and it was low with at the add oil mark with 3500 miles driven. I received a second message from the app stating the oil was low. Again, I...

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checked the oil and it was to the add oil level with 9014 miles or only been driven 2300 miles. I have contacted Mazda and will take it to the dealership in a few days, but I am having to add and check the oil ever day or so. There seems to be an oil consumption issue with this engine.

Filed Incident EngineNHTSA 11468396

Mazda CX-9 engine complaints by year

CX-9 engine problems, every year

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Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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