I was driving and went to brake, but the car wouldn't respond. To avoid hitting another car, I swerved sharply and went up onto the curb. The car started smoking and caught fire.
Electrical system
Mini Cooper Hardtop Electrical problems by year
112 complaints filed with NHTSA about the Mini Cooper Hardtop's electrical system. Dead batteries, warning lights, wiring, alternators, infotainment and electronic module failures.
Electrical complaints by model year
Latest Cooper Hardtop electrical complaints
I am filing this complaint against Keeler MINI in Latham, NY, and MINI USA regarding their refusal to provide a working recall remedy or alternative transportation under federal NHTSA Safety Recall 23V-337 (Footwell Control Module Moisture Intrusion). My 2011 MINI Cooper suffered an active, total failure of the Footwell Control Module - the precise component identified in Recall 23V-337. The module short-circuited, creating a constant parasitic power drain that disables the battery and renders the vehicle completely...
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un-drivable. I have been without a functioning car for over three weeks. Keeler MINI claims the recall repair will take four weeks due to parts delays, yet they explicitly refuse to provide a dealer loaner or authorize a rental vehicle while holding my disabled car. Representatives from MINI USA Corporate explicitly confirmed to us that under official Service Bulletin SI B61 05 23, this recall qualifies for Alternative Mobility Solutions (AMS) rental reimbursement, and a MINI Regional Director confirmed I should receive a loaner. However, Keeler MINI's service staff refuses to issue a vehicle, screening our calls, ignoring repeated messages, and refusing to let us speak with service management. I am an elderly consumer with significant medical needs. Being left completely stranded without transportation for nearly a month has forced me to miss multiple critical specialist medical appointments (including follow-ups for a TIA/stroke, ophthalmology, physical therapy, and nephrology). This unreasonable barrier to a safety recall remedy poses a severe risk to my health and safety. Addendum: Keeler said parts are available for repair-will still take 4 weeks. I originally called Keeler 9-12 mos ago,every 2-4 wks for an appt that did not take 4 weeks. None available. Footwell Control Module currently totally broken
This vin waa not included in a recall however had recall issues it obtained water in the footwell which mini has a recall issue for this and the car was caught on fire it is at the dealership in [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2011 Mini Cooper. The contact stated that while driving at approximately 45 MPH in the rain with the windows rolled down, the driver's side and passenger's side windows failed to roll up. No warning light illuminated. Additionally, the headlights, windows, and daytime running lights became inoperable. The contact was unsure if the taillights were affected. The contact stated that the vehicle had been garage-kept. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical...
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System). The vehicle was towed to the local dealer, where it was diagnosed that the footwell control module had failed. The vehicle was not repaired because there was no extended warranty coverage. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 198,000.
ELECTRIC SHORT CIRCUIT. The electronic module in the driver side footwell area may short circuit. when I unlock the car or try to start, I hear loud electrical SHORT CIRCUIT noises coming out of the seating area. I am afraid to even unlock the car, and fear car might catch fire.
The electronic control module in the driver's side footwell short-circuit, battery and electrical in the car are being drained and car does not work properly and completely drains battery.
My Mini Cooper has been showing repeated warnings stating "Start-off assistance inactive. Caution: vehicle may roll back!" for some time. This issue appears to relate to an existing recall involving potential electrical and starter/rollaway defects. The vehicle also has a persistent front parking light malfunction and intermittent electrical issues with the windows, which stop mid-way and roll back down automatically when the car shifts gears or moves slightly. In addition, the battery repeatedly dies, even though...
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it was replaced with a brand-new one a few months ago. This suggests an underlying electrical drain or short, which could increase the risk of electrical fire or vehicle failure while driving. These malfunctions create significant safety concerns, as the vehicle may roll backward when stopped on an incline and could pose a fire risk due to the known recall. The car has not been safe to drive. The closest Mini dealership (Flow Mini of Raleigh - about 2 hours away) confirmed that the recall is open but refused to provide or authorize a tow, even after I explained that the vehicle could not be safely driven to their location about 2 hours away. The problem has been ongoing for several years, worsening over time. Warning messages appear intermittently but frequently, especially during start-up or when stopped on slopes. Mini USA has not inspected or repaired the vehicle, and their representatives have stated they will not assist with transport to the dealership despite the known recall risk. I called MINI USA directly, and recorded the whole ordeal. I was forwarded to 5 different departments, and the last person stated that because my car is out of warranty that there's nothing they can do to help me - that any tow I opt for would have to be out-of-pocket. I was in the middle of explaining to her that my car has these very specific warnings and issues associated with this recall that is solely the fault of Mini, and she hung up on me.
After receiving your notice regarding my MiniCooper (VIN [[redacted]] ), I contacted my local dealer, Motor City Mini (where I purchased the vehicle) to schedule the inspection, and repairs if necessary. I was informed that the earliest inspection would be in September and they would need to keep the vehicle for several weeks to do the inspection. If repairs are required, they would need to keep 'the vehicle 'for additional weeks or months to complete the work. Loaner vehicles would not be available. In your...
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letter, you state, "If your MINI dealer is unable to remedy the defect ...within a reasonable period of time, you may notify the Administrator. .." . I consider weeks to inspect and month(s) to repair unreasonable. Please advise on how I should proceed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
My 2012 mini cooper has a Footwell Module recall and I took it to the dealer and they refused to replace it but they said i could pay to have it replaced even though it was a recall
The contact owns a 2014 Mini Cooper. The contact stated that the front driver's side and passenger's side doors and windows failed to properly close. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the failure was caused by a faulty foot well module which caused the electrical power windows to malfunction and the doors to not properly close. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The...
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contact was informed that the VIN was not included in NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
See attached document for complaint.
I bought a used 2011 MINI Cooper S (R56) and it had a recall for the footwell module (FRM). I took it to the local MINI dealership and they said that MINI would not honor the recall because the FRM was replaced with a used FRM that was not properly programmed. They want to charge me over $1000 new FRM. I believe that the previous owner of the vehicle replaced the FRM before the recall. I believe that the corrosion that has lead to the recall affected the car before MINI announced the recall and the previous owner, to save money, replaced the FRM using a used part.
Passenger occupancy sensor malfunctions all the time and there are hundreds of claims regarding this issue but was never addressed by the manufacturer The same issue prompted a recall in older models but has not been corrected in newer ones
On Sunday, [[redacted]] I drove my car 34 miles to [[redacted]] . I parked right around 9:30am. Around 3:30pm we were getting ready to leave the track and we noticed smoke coming from my car. A friend told me to pop the hood but when I reached down to pull the release the area was in flames. Safety teams and the fire department were able to get the fire out before it got completely out of control. The car was towed to the Mini dealer in Madison, WI and the insurance adjuster said it was an electrical defect not...
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covered by insurance. As I did more checking on things, I found that my make and model car had a recall for the same issue, only in Canada. I really don't understand how it could be recalled there, but not here (especially in WI where the road/weather conditions are basically the same as in Canada). I now have a dead car with an estimate for $30K worth of work that the insurance company, nor Mini will do anything about. I have owned the car since it was brand new and have kept it in great condition, making sure to follow the service and maintenance schedules. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data