I was driving and went to brake, but the car wouldn't respond. To avoid hitting another car, I swerved sharply and went up onto the curb. The car started smoking and caught fire.
2011-2016 · 6 model years
Mini Cooper Hardtop Problems by year
Owners have filed 333 complaints about the Mini Cooper Hardtop across 6 model years, and it has 0 recalls. The 2011 has the most complaints once its age is allowed for (88). The most reported problem area is the electrical system, followed by the engine & cooling.
- Complaints
- 333
- Recalls
- 0
- Crashes
- 9
- Fires
- 15
- Injuries
- 14
- Deaths
- 0
Cooper Hardtop complaints by model year
Highlighted: the year with the most complaints for its age. Older vehicles have had more time to collect complaints - the Safety Index grade allows for that.
Most common Cooper Hardtop problems
Latest Cooper Hardtop complaints
I am filing this complaint against Keeler MINI in Latham, NY, and MINI USA regarding their refusal to provide a working recall remedy or alternative transportation under federal NHTSA Safety Recall 23V-337 (Footwell Control Module Moisture Intrusion). My 2011 MINI Cooper suffered an active, total failure of the Footwell Control Module - the precise component identified in Recall 23V-337. The module short-circuited, creating a constant parasitic power drain that disables the battery and renders the vehicle completely...
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un-drivable. I have been without a functioning car for over three weeks. Keeler MINI claims the recall repair will take four weeks due to parts delays, yet they explicitly refuse to provide a dealer loaner or authorize a rental vehicle while holding my disabled car. Representatives from MINI USA Corporate explicitly confirmed to us that under official Service Bulletin SI B61 05 23, this recall qualifies for Alternative Mobility Solutions (AMS) rental reimbursement, and a MINI Regional Director confirmed I should receive a loaner. However, Keeler MINI's service staff refuses to issue a vehicle, screening our calls, ignoring repeated messages, and refusing to let us speak with service management. I am an elderly consumer with significant medical needs. Being left completely stranded without transportation for nearly a month has forced me to miss multiple critical specialist medical appointments (including follow-ups for a TIA/stroke, ophthalmology, physical therapy, and nephrology). This unreasonable barrier to a safety recall remedy poses a severe risk to my health and safety. Addendum: Keeler said parts are available for repair-will still take 4 weeks. I originally called Keeler 9-12 mos ago,every 2-4 wks for an appt that did not take 4 weeks. None available. Footwell Control Module currently totally broken
This vin waa not included in a recall however had recall issues it obtained water in the footwell which mini has a recall issue for this and the car was caught on fire it is at the dealership in [[redacted]] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2011 Mini Cooper. The contact stated that while driving at approximately 45 MPH in the rain with the windows rolled down, the driver's side and passenger's side windows failed to roll up. No warning light illuminated. Additionally, the headlights, windows, and daytime running lights became inoperable. The contact was unsure if the taillights were affected. The contact stated that the vehicle had been garage-kept. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical...
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System). The vehicle was towed to the local dealer, where it was diagnosed that the footwell control module had failed. The vehicle was not repaired because there was no extended warranty coverage. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 198,000.
ELECTRIC SHORT CIRCUIT. The electronic module in the driver side footwell area may short circuit. when I unlock the car or try to start, I hear loud electrical SHORT CIRCUIT noises coming out of the seating area. I am afraid to even unlock the car, and fear car might catch fire.
The electronic control module in the driver's side footwell short-circuit, battery and electrical in the car are being drained and car does not work properly and completely drains battery.
Questions about the Mini Cooper Hardtop
Which Mini Cooper Hardtop years have the most problems?
Which Mini Cooper Hardtop years have the fewest complaints?
Among model years that have been on the road for at least three years, 2014 have the best Safety Index - the fewest complaints, crashes and recalls for their age compared with other Cooper Hardtop years. Always check the exact vehicle's recalls by VIN before you buy.
What are the most common Mini Cooper Hardtop problems?
Across every model year, owners report problems with the electrical system (112), engine & cooling (78), airbags (47) most often.
How many recalls does the Mini Cooper Hardtop have?
NHTSA lists no recalls for any Mini Cooper Hardtop model year on file.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data