- The problem
- BMW of North America, LLC (BMW) is recalling certain model year 2002-2005 MINI Cooper and Cooper S vehicles and 2005 Cooper and Cooper S Convertible vehicles. The affected vehicles may experience temporary or permanent loss of the electro-hydraulic steering assistance.
- The risk
- If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, potentially increasing the risk of a vehicle crash.
- The fix
- MINI will notify owners, and dealers will inspect the electro-hydraulic power steering system, replacing the components and wiring, as necessary, free of charge. Interim notices were mailed to owners on December 10, 2015. Owners will receive a second notice when remedy parts become available. Owners may contact MINI customer service at 1-866-825-1525.
Steering
2004 Mini Cooper Steering problems
Owners have filed 448 complaints about the 2004 Mini Cooper's steering with NHTSA - 85% of all its complaints, most recently on May 14, 2025. They describe 10 crashes, 8 fires and 2 injuries. Loss of power steering, stiff or loose steering, wandering, column and rack problems.
- Complaints
- 448
- Recalls
- 1
- Crashes
- 10
- Fires
- 8
- Injuries
- 2
- Deaths
- 0
Steering recalls for the 2004 Mini Cooper
Steering complaints
The contact owns a 2004 Mini Cooper. The contact received notification of NHTSA Campaign Number: 15V660000(STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure, causing the driver to lose control of the steering and drive off the...
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road. The exact cause of the failure was not determined, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 160.000. Parts distribution disconnect.
Mini felt like it was getting pushed by the wind . Realized wasn't wind Mini loss of completely all functions of steering wheel. On super busy highway. Devine intervention Was in far left car went left to right lanes then hit median gaurd rail spun around Finally got it to stop. Never Hitting and hurting anyone around me. Nobody hit me. Car is totalled ! Still at tow place. I saw my life flash as cars were zooming by me. Someone should be held responsible for my car and almost my life. Called out of work can't move upper body that well.
Was driving car on 18 july 2020 and power steering quit working and made steering difficult, also coolant fan,low speed and high speed stopped working same time as power steering quit. The asc light came on and it will not turn off. No blown fuses in engine compartment or by drivers kick panel. I was driving the car on a state road when this occurred.
Tl* the contact owns a 2004 mini cooper s. The contact stated that while driving at attempting to make a turn, there was an abnormal grinding sound coming from the steering column. The contact also stated that there was a power steering fluid leak present. The failure was intermittent. The vehicle was taken to mini of stevens creek located at (4201 stevens creek blvd, santa clara, ca 95051), and diagnosed. The contact was informed that the steering pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 156,000.
The power steering is very stiff to drive and cannot drive my cooper because I can no longer steer the vehicle.
When you turn wheel left or right it makes a noise and it's very hard to turn. So I think it's the steering: electric power assist system. Recall id # 240625.
Mainly while cold and at low speed's the wheel suddenly becomes very hard to turn and I was told by a mechanic but it's a faulty hydraulic power steering problem
Very hard to turn steering wheel at times especially when moving slowly; coming to a turn at a light, backing out of a parking spot, etc.
Tl* the contact owns a 2004 mini cooper. The contact stated that the steering wheel was difficult to turn in either direction. The electric power steering warning indicator was not illuminated. An unknown dealer was contacted and stated that the vehicle was not under warranty, and was excluded from nhtsa campaign number: 15v660000 (steering) and nhtsa action numbers: ea11005 (steering) and pe10038 (steering). The manufacturer was notified and did not assist. The vehicle was not diagnosed or repaired. The failure mileage was not available.
Power steering has been an issue over a year or two. No total failures but it does not qualify as power steering. The cooling fan does not work. Steering is not good....For powered steering that is. Slow speed steering is horrendous and non existent.
I own a 2004 mini cooper. I was driving and lost all power steering almost causing a accident. There is a open recall on this issue. I contacted mini and they informed me that my vehicle was not included with the recall. I explained that my car was experiencing all the issues addressed in the recall, but they still would not help me out.
The vehicle was hard to steer and smoke was coming from the engine. Took the car home, did not see flames, parked car in the driveway switched cars and left. Received a call from the fire department that my mini was on fire and I needed to return to my house.
The power steering in my 2004 mini cooper s failed last month, prompting me to research ways to fix the vehicle online. I found that mini usa had issued a recall on my car, but was informed by the dealership and then mini that my vin number did not fall among those vehicles recalled. I'm wondering whether mini appropriately limited their recall considering my vehicle has the same problem that prompted the recall, and falls within the same model and year range. I think the department should investigate whether to expanding the recall.
Mini cooper power steering pump failure. Vehicle was recently driven and was parked on the street. We started the vehicle and backed up to pull out of the parking spot. There was no power steering. We had to attempt to back up again to get off of the street and in to the parking spot. A burning smell and smoke started from under the hood. The power steering pump and cooling fan had failed. There are documented issues with this failure. When I contacted the dealership, I was told the extended warranty for this issue expired in april. This happened june 12th.
Tl* the contact owns a 2004 mini cooper. The contact received a recall notification for nhtsa campaign number: 15v660000 (steering) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2004 mini cooper. The contact stated that the vehicle lost power steering and the power steering warning indicator illuminated. The contact received notification of nhtsa campaign number: 15v660000 (steering); however, the dealer refused to perform the repair due to the updated part previously being installed on the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 180,000. Parts distribution disconnect.
Tl* the contact owns a 2004 mini cooper. The contact received notification of nhtsa campaign number: 15v660000 (steering). The vehicle was taken to the dealer to be remedied; however, the contact believed that they did not inspect the vehicle. The contact was notified by a technician that it should have taken four hours to complete the inspection and perform any necessary repairs. The contact did not believe the repair was adequately performed. The manufacturer was notified. The contact had not experienced a failure. Updated 09/27/16*lj consumer stated the dealership said car was fine, consumer wants to know it if it was recalled why the parts were not replaced updated 6/12/18*jb
Tl* the contact owns a 2004 mini cooper. The contact received notification of nhtsa campaign number: 15v660000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The vin was unknown. The contact had not experienced a failure.
Tl* the contact owns a 2004 mini cooper. The contact stated that while driving at 25 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The vin was included in nhtsa campaign number: 15v660000 (steering) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 58,000. Vin tool confirms parts unavailable.
Tl* the contact owns a 2004 mini cooper. While driving at an unknown speed, the steering wheel seized without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering electric pump needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 15v660000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 65,000. Vin tool confirms parts not available.
Tl* the contact owns a 2004 mini cooper. The contact received notification of nhtsa campaign number: 15v660000 (steering) however, the part to do the recall repair was not available. . The contact stated that while driving at 55 mph, the steering wheel became difficult to turn. The contact was able to pull the vehicle over and shut it down. The vehicle was restarted and functioned as normal. The dealer was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 145,000. Parts distribution disconnect.
Tl* the contact owns a 2004 mini cooper s. The contact stated that there was a progressing condition in which the steering wheel made an abnormal noise and was difficult to turn left or right. The vehicle was included in nhtsa campaign number: 15v660000 (steering). The vehicle was not diagnosed or repaired. The approximate failure mileage was 130,000. Vin tool confirms parts not available.
I was driving around 40 miles per hour and the car abruptly slowed down then sped up without any warning, if another car was behind me, it would have caused some serious damage. Now my car wouldn't shift shift out of first gear. I was told by my mechanic that the cvt transmission is gone. After reaching out to mini usa, they told me they haven't had any problem with this transmission and it's pass the warranty date. If the folks at mini usa had been honest with me I could have made the deadline for a settlement...
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pertaining to the same problem they claimed they had no idea about. This product need to be recalled! After doing extensive research the cvt transmission have had problems all along and the company have been settling claims for quite some time. Why are they allowed to run hard working folks into death because they know most of us can't and wouldn't pursue this matter. It will cost me 6500.00 For the part and another $2200 for labor, the car is now valued at $5500.00. It there something wrong with this?
Vehicle intermittently becomes extremely difficult to steer.
I was driving my daughter to school when it first happened, the wheel got so tight and I hit the curb. Thank god I was in a school zone and therefore I was driving slow. After that, I noticed that same day that my battery was drained when I was leaving from work. I got a jump but then it happened again when I stopped for groceries. I figured something must be wrong with the battery (which is fairly new) or the alternator. I took my car to a shop and they diagnosed the battery and the alternator was fine. But they...
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also said there was a strange noise coming from my power steering pump. I bought power steering fluid thinking that was the reason, but after I poured some its still the same. I started researching and I found out a lot of people are having this same issue and its a defective issue for this mini generation. *Tr
Mini Cooper steering complaints by year
Cooper steering problems, every yearSource: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data