- The problem
- Outback Customs, LLC (Outback) is recalling certain 2020-2022 4 Star, 2022 CM, Featherlite, Dodge RAM RCA, 2020-2023 Cimarron, Double D, Elite, Platinum horse trailers, and 2021-2022 Mercedes Sprinter Vans, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
- The risk
- A gas leak in the presence of an ignition source can increase the risk of a fire.
- The fix
- Dealers will install a support bracket, or replace the burner tubes or stove, as necessary, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Outback customer service at 1-405-745-6666.
Vehicle safety record
2021 Outback Custom Sprinter Problems, complaints & recalls
No owner complaints about the 2021 Outback Custom Sprinter have been filed with NHTSA. It is covered by 1 recall, the latest in May 2023 for the oven / stove / cooktop.
NHTSA data checked
Rated once enough Sprinter years are on file
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2021 Outback Custom Sprinter recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2021 Outback Custom Sprinter yet
Outback Custom Sprinter: every year compared
All Sprinter yearsQuestions about the 2021 Outback Custom Sprinter
Does the 2021 Outback Custom Sprinter have any recalls?
Yes - NHTSA lists 1 recall for the 2021 Outback Custom Sprinter: oven / stove / cooktop (May 2023). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2021 Outback Custom Sprinter had?
None have been filed with NHTSA so far.
What should I do if my 2021 Outback Custom Sprinter has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data