- The problem
- Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial emergency vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
- The risk
- A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
- The fix
- Pierce has notified owners, and dealers will install a remedy kit, free of charge. The recall began on February 9, 2018. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products at 1-800-533-3569. Pierce's number for this recall is 74B287.
Vehicle safety record
2016 Pierce Commercial Problems, complaints & recalls
No owner complaints about the 2016 Pierce Commercial have been filed with NHTSA. It is covered by 1 recall, the latest in January 2018 for the equipment.
NHTSA data checked
CAbout as many problems as a typical Commercial year, for its age
- Complaints
- 0
- Recalls
- 1
- Crashes
- 0
- Fires
- 0
- Injuries
- 0
- Deaths
- 0
2016 Pierce Commercial recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
No complaints about the 2016 Pierce Commercial yet
Pierce Commercial: every year compared
All Commercial years2016 Pierce Commercial vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2016 Pierce Commercial | 0 | 1 | C | |
| 2016 Pierce Arrow XT | 7 | 14 | D | Compare |
| 2016 Pierce Velocity | 1 | 15 | D | Compare |
| 2016 Pierce Saber | 1 | 8 | F | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2016 Pierce Commercial
Does the 2016 Pierce Commercial have any recalls?
Yes - NHTSA lists 1 recall for the 2016 Pierce Commercial: equipment (January 2018). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
How many complaints has the 2016 Pierce Commercial had?
None have been filed with NHTSA so far.
Is the 2016 Pierce Commercial a reliable vehicle?
Its Safety Index is 50 out of 100 (grade C: about as many problems as a typical Pierce Commercial year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
What should I do if my 2016 Pierce Commercial has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data