- The problem
- Vehicle description: certain passenger vehicles fail to conform to the requirements of fmvss no. 208, "Occupant crash protection," and no. 214, "Side impact protection." These vehicles may have welds near the lower driver's side door hinge that do not meet specifications.
- The risk
- In a crash, an occupant could receive severe injuries.
- The fix
- Dealers will install structural rivets. Owner notification began december 26, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or pontiac at 1-800-762-2737.
Vehicle safety record
2002 Pontiac Firebird Problems, complaints & recalls
Owners have filed 30 complaints about the 2002 Pontiac Firebird with NHTSA, most often about the electrical system (9) and the engine & cooling (8). Those complaints describe 1 crash, 1 fire, 1 injury and 2 deaths. It is covered by 1 recall, the latest in December 2001 for the frame and members. For comparison, the 2001 has 35.
NHTSA data checked
DMore problems than a typical Firebird year, for its age
#178 most complained-about 2002 vehicle
- Complaints
- 30
- Recalls
- 1
- Crashes
- 1
- Fires
- 1
- Injuries
- 1
- Deaths
- 2
Most common 2002 Pontiac Firebird problems
Share of all 30 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.
2002 Pontiac Firebird recalls 1
Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do
What owners say
Problems or none - your experience is exactly what the next buyer is looking for. Write it now
30 complaints about the 2002 Pontiac Firebird
Newest first, as filed with NHTSA by owners. Page 1 of 2.
Tl* the contact owns a 2002 pontiac firebird. The contact stated that while driving approximately 65 mph, there was a burning odor emitted from the vehicle. The vehicle was taken to a dealer where it was diagnosed that oil was leaking from the valve cover gasket. As a result, the technician informed the contact that the oil pan gasket and the valve cover gasket needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000. Updated 1/12/16 *cn the consumer stated with the oil leaking, it was coming in contact with the exhaust manifold. Updated 02/04/16.*Jb
The security light comes on and stays on ,sometimes car will not start and sometimes dies while driving and loses power at any giving time. The key that has a the sensor does not read or give the correct resistance to the vats security system and the security system shuts the car off. I believe it has something to do with the key resistance and the ignition in which it goes into. Something electrical is not reading or making contact messing up all the security in the car. *Tr
Engine oil leak problem since august. I have had car checked on two (2) occasions by my mechanic. He stated it could need a new oil pan or the rear main seal. The car only has 50,000 miles on it and has been very well maintained. I am the original owner and not too happy that I am facing costly engine repairs for this well cared for car. *Tr
Tl*the contact owns a 2002 pontiac firebird. The contact stated that all four of the chrome alloy rims on the vehicle exhibit cracks. The rims were previously replaced per the warranty; however, since there was a memo indicating that they could not be repaired but replaced. Pontiac has been very uncooperative and refused to comply. The dealer took pictures of the rims and determined that it was a cosmetic issue and not a safety issue. The brand, manufacturer and any related rim information was not available. The current mileage is 85000. The failure mileage was 42,926. Updated 6/21/10 *cn updated 06/24/10.*Jb
Driver's side door. Outer skin completely detached from door. Lower hinge is defective. Owned vehicle since new, was a recall related to hinge, but never notified of any recall regarding my vehicle. Actually glued skin back to door to repair. *Tr
Tl*the contact owns a 2002 pontiac firebird. The contact noticed that the chrome rims exhibited corrosion and rust on the inside surface. In addition, the spokes were severely cracked. There were no warnings prior to the failures. The vehicle was taken to an authorized dealer for inspection and they found rust and corrosion on all four rims. The rims have not been replaced at this time. The failure mileage was 42,000 and current mileage was 75,000. Updated 05/27/09 *bf updated 06/02/09.*Jb
Chrome plating peeling from wheels,corrosion causing tires to loose air and go flat. Loss of air pressure causes handling problems--constant problem-situation has been repeated several times. Cleaning corrosion form wheel (which pontiac dealer has done) corrects problem for short period of time. *Tr
I have numerous problems with the cooling system with this 2002 grand am. First thermostat went. Had thermostat replaced -- car continued to run hot , losing power and shut off.... Have replaced water pump, hoses, and intake valve and problem still existed with car losing pressure and running hot. Also had head gaskets replaced because of this problem.... This car has stopped on me 4 times on the highway.... In checking out other complaints there seems to be problem with the cooling system.... What can I do to have this car repaired -- can a recall be issued.... Professionals are at a loss as to what the problem is???? *Tr
I was driving on a busy highway when my fan speeds stopped in a down pour causing my windshield to fog up rapidly & I couldn't see where I was driving almost causing an accident. *Tr
Tl*the contact owns a 2002 pontiac grand am se. The contact stated that her turn signal was working intermittently and displayed nothing on the dashboard. While attempting to make a turn at 5 mph, the turn signal failed to activate. This failure has occurred at least four times and the turn signals were replaced last fall. The purchase date was unknown. The current mileage was 113,000 and failure mileage was 99,000.
2002 Pontiac grand am gt would not start due to faulty ignition switch (which was already replaced a few years ago by my gm pontiac dealer because of the same problem). New ignition switch must be bought to replace the defective one.
While driving the engine stopped running. The timing chain and gear(s) broke as well as valve train damage. The car only has 41,000 miles but is out of warranty. Gm takes no responsibility.
Dt*: the contact stated while driving 40 mph on normal road conditions, the brakes made a consistent vibration when applied and extended stopping distance occurred with no prior warnings, under normal braking. The vehicle was taken to the local dealer, who cleaned the brake pads and rotated the rotors. The vehicle problems persisted, but no further repairs were made.
Without any prior issues one day the gm anti-theft system failed on our car, resulting in our inability to start the car. Mother and 9 month old child were stranded because of this situation. To fix the issue, the dealership originally quoted us around $250.00. After they had our car, the tune changed and now they have charged us $860.00. *Ak
I'm the owner of a 2002 grand am se. I heard about the govt investigating signal malfunctions and I wanted to file a complaint. My car continues to make this annoying turn signal clicking sound on it's own. I cant do anything to stop it. Sometimes it does it and sometimes it does not. Please help. If you need any more information, please contact me as soon as possible. I believe this is a defect because I bought this car with only 37,000 miles on it. *Nm
2002 Pontiac firebird was involved in a collision while driving at 55 mph and the air bags deployed. *Mr
Consumer complaint regarding gm corp placing electronic recording devices in vehicles without informing the customer.*Mr *nm
Headlight assembly did not activate when light switch was turned on. Lamps lite but the assembly did not rise into position.
2002 Pontiac grand am;turn signal constantly clicking (behind dash, by hazard button) after turn signal is in the off position. Very annoying. Sounds like same problem as recalls to 2000 and 2001 grand am's. Had diagnostic check and was told it was the hazard/warning switch (which they could change out for approx $260.00).
I have complaint on the failure of my air conditioner. The air conditioner went out just shortly after the warranty expired due to the mileage on the vehicle. I have a 2002 pontiac montana and I believe the air conditioner should not go out in 2 years and of course it goes out shortly after the warranty runs out on it. I also have a 1990 chevy silvarado with 141 some thousand miles on it and the air conditioner just went out on it. That goes to tell you that gm isn't making their products like they used to they...
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make them so they break and they can get almost a 1000 to repair it every time something goes out on them. I would probably have to say that I will never buy a gm product again even though a lot of my family works there or retired from there due to the fact that gm doesn't stand behind their products. *Ak
I have had multiple electrical issues with the vehicle with the keyless entry and theft deterent key chip system malfunctioning and the radio face display not working at all unless I turn the radio off and on until it work sometime 5 or 6 times. The vehicle when it was brand new had a noise coming from the 6speed manual transmission in third and fourth gear now the vehicle has 17000 miles and it is much worse with some difficulty shifting on accasion. The differential has a whining noise at 50-60 mph at cruising...
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rpm and the dealership tells me this is normal. I am severely irritated with gm for the disregard to customer service and even if you are within your original warranty you can forget about getting a loaner vehicle during any repairs. That is one of the major things keeping me from giving them my car. Three different dealerships in the houston area have all told me that wear parts are not covered in warranty which is "bumper to bumper" full warranty. I just don't think a transmission should be doing this at 17000 miles. Not to mention I have already had to replace most of the braking system out of my own pocket when the vehicle had less than 10000 miles on it from a sticking brake caliper. I am very displeased since I bought this vehicle new.*Ak
I purchased the 2002 pontiac collectors edition firebird as my first new car. I regret to say that I am very disappointed in the performance and construction of this vehicle. My first complaint is a severe vibration throughout the vehicle when driving over 55 mph or after it warms up. This vibration is felt through the shifter as well as being apparent when you stand behind the vehicle near the exhaust while it is running. I have been informed from two seperate dealerships that they acknowledge the problem but...
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gm will not approve the repair due to the mileage and the lack of a computer code, even though the gm mechanics have agreed there is a problem. The car has now gone over the mileage requirment and it is worse. I also was involved in an accident with this car due to a drunk driver damaging the driver's door. When this was being replaced it seems that gm never painted the bottoms of either door. I was again informed by the dealership that gm's response was "no one sees the bottoms of the doors and they wont rust, therefore it didnt need paint." The original yellow paint job was very thin over the black primer used. The paint codes on the car doesnt match for repairs due to this thin paint coat, when applied it is two different shades. The camaro is also not painted on the bottom of the doors, however, the corvette seems to be painted. I am very discouraged with gm for the issues listed above, I have put forth a lot of money for my first time car and it seems that the manufacturer has taken advantage of the normal consumer purchasing these vehicles. Gm also seems unwilling to make the correction needed. How does a company get away with charging this much money for merchandise and then not even giving a full paint job, let alone it not working properly.*Ak
I have had numerous problems with my firebird which I bought less than a year ago brand new from the dealer. I don not have the exact dates and mileage of the problems at hand. In short the following have been reported to the purchasing dealer and/or repaired: roters(brakes) 2x, antena 3 or 4x, open circuit(remote keyless entry-trunk/windows/doors and alarm)1 or2x, cd/stereo still isn't repaired and unsure of problem, suspension off, left blinker malfunctioning, misc. Fuses continuously blown, power steering column leak .....I think thats it! That's enough though.
Problems with electrical system, clutch, pistons, dash fan and rear right molding. *Mr the vehicle developed a crack in the cylinder head. Saturn repaired the part but would not reimburse the consumer for repair cost due to the vehicle exceeding the warranty. At the time of the repair the vehicle had 96k plus miles. The vehicle also experienced the following: engine knocking/loss of power (8 pistons were replaced), after engine problem/repair, engine oil consumption occurred (one quart every 1300 hundred...
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miles, bang noise in the clutch (bearing was replaced), water and haze was in the high/low beam inside the bulbs, left headlight shorted out/wire burnt (actuator was replaced), the brake pedal rubber guard had detached, the gas tether detached, there was an engine knock upon acceleration, the ignition module and camshaft position sensor experienced performance problems, the transmission shimmies when shifting under the vehicle when the clutch depressed, the headlights, rear light, dash lights, radio lights, and the interior lights would continuously flicker. *Scc in cold weather the shifter failed to engage in 2nd and 4th gears. *Jb
Consumer would put key inside ignition and headlights would come on. However, vehicle would not start. Consumer stated that ignition wires were worn/weak. The dealership has been contacted.*Ak this problem occurred about 4-5 times. A few times the ignition was turned on with a little manipulation of the key. But the last 2 times the temperature was in the 90's and the vehicle could not be started at all. The consumer believes this failure is a safety concern. *Ts *nlm
Pontiac Firebird: every year compared
All Firebird years2002 Pontiac Firebird vs rivals
| Vehicle | Complaints | Recalls | Grade | |
|---|---|---|---|---|
| 2002 Pontiac Firebird | 30 | 1 | D | |
| 2002 Pontiac Grand AM | 404 | 4 | F | Compare |
| 2002 Pontiac Grand Prix | 340 | 7 | F | Compare |
| 2002 Pontiac Montana | 135 | 5 | C | Compare |
| 2002 Pontiac Aztek | 130 | 3 | C | Compare |
| 2002 Pontiac Bonneville | 98 | 2 | F | Compare |
| 2002 Pontiac Sunfire | 91 | 2 | C | Compare |
| 2002 Pontiac Trans AM | 32 | 0 | F | Compare |
| 2002 Pontiac Vibe | 1 | 0 | A | Compare |
More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.
Questions about the 2002 Pontiac Firebird
Does the 2002 Pontiac Firebird have any recalls?
Yes - NHTSA lists 1 recall for the 2002 Pontiac Firebird: frame and members (December 2001). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.
What are the most common problems with the 2002 Pontiac Firebird?
By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (9), engine & cooling (8), lights (6).
How many complaints has the 2002 Pontiac Firebird had?
30 complaints have been filed with NHTSA, the first on January 29, 2002 and the latest on October 29, 2015. Of these, 1 describe a crash and 1 a fire, and together they report 1 injury and 2 deaths.
Is the 2002 Pontiac Firebird a reliable vehicle?
Its Safety Index is 32 out of 100 (grade D: more problems than a typical Pontiac Firebird year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.
Which Pontiac Firebird years have the most complaints?
1995 (88), 1998 (70), 1994 (66). See every Pontiac Firebird year compared.
What should I do if my 2002 Pontiac Firebird has a problem?
If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data