The problem
Vehicle description: mini vans. One or more of the five bolts that mount the rack and pinion steering gear to the vehicle may have been incorrectly tightened.
The risk
There could be a looseness in the steering, which may be accompanied by noise or vibration.
The fix
Dealers will inspect the vehicles and, if the bolts are missing, will replace the steering gear mounting bolts. All bolts will be tightened to the specified torque.
Contacts
Owner notification began november 13, 2000. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact nisan at 1-800-647-7261. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V292002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.