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Vehicle safety record

2000 Nissan Quest Problems, complaints & recalls

Owners have filed 103 complaints about the 2000 Nissan Quest with NHTSA, most often about the electrical system (20) and the lights (20). Those complaints describe 13 crashes, 3 fires, 17 injuries and 2 deaths. It is covered by 2 recalls, the latest in October 2000 for the rack and pinion. For comparison, the 1999 has 118 and the 2001 has 51.

NHTSA data checked

DMore problems than a typical Quest year, for its age

#85 most complained-about 2000 vehicle

Complaints
103
Recalls
2
Crashes
13
Fires
3
Injuries
17
Deaths
2

Most common 2000 Nissan Quest problems

Share of all 103 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

2000 Nissan Quest recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Steering: rack and pinion

00V29200270,000 vehicles affected

The problem
Vehicle description: mini vans. One or more of the five bolts that mount the rack and pinion steering gear to the vehicle may have been incorrectly tightened.
The risk
There could be a looseness in the steering, which may be accompanied by noise or vibration.
The fix
Dealers will inspect the vehicles and, if the bolts are missing, will replace the steering gear mounting bolts. All bolts will be tightened to the specified torque.

Seat belts

00V22800510,657 vehicles affected

The problem
Vehicle description: passenger vehicles equipped with trw seat belt buckle assemblies. The buckle base of these seat belt assemblies were not properly heat treated and therefore do not pass the load bearing requirement of federal motor vehicle safety standard no. 209, "Seat belt assemblies."
The risk
In the event of a vehicle crash, the occupant may not be properly restrained.
The fix
Dealers will inspect the date code on certain seat belt buckles of your vehicle and replace all seat belt buckles that fall within the suspect date code range.

What owners say

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103 complaints about the 2000 Nissan Quest

Newest first, as filed with NHTSA by owners. Page 1 of 5.

Body, doors & structureCrash

I start driving very slow out of parking space when the car accelerate by itself, reaching high speed within seconds, the brakes did not work at all,foot pedal or emergency brake. It seems that the accelerator pedal was stuck. My foot was not in the accelerator but car continue increasing speed. I have no choice to collide against another parked car and hitting a wall where finally the car stop. Even when the car got to stop against the wall, the engine continue running accelerated until I finally shut off the engine.

Filed Incident StructureNHTSA 10735634
Brakes

Tl* the contact owns a 2000 nissan quest. While driving 35 mph, the contact depressed the brake pedal and the entire front end of the vehicle and the steering wheel shook uncontrollably. The contact also stated that the steering wheel seized and veered to the right. The failure occurred on multiple occasions. The vehicle was taken to the dealer for a diagnosis and the mechanic stated that the brakes and rotors needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the brakes and rotors were replaced on multiple occasions. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.

Filed Incident Service brakes, hydraulicNHTSA 10621875
Steering

Tl* the contact owns a 2000 nissan quest. The contact stated that while driving at approximately 65 mph, the steering wheel started to vibrate. The contact mentioned that the vehicle was taken to a tire center where the tires were rotated and an alignment was performed. However, the remedy failed to repair the failure. The approximate failure mileage was 127,000.

Filed Incident SteeringNHTSA 10614938
Electrical systemEngine & coolingFire

My car had no previous problems as could be seen. I bought it off the lot at 72,000 miles. I stopped in the left hand lane and the car just stalled. I saw black smoke and thought I was overheating but there when I looked it was not. I was at a very busy intersection with my 10 year old daughter in the car. I decided even though it wasn't overheating to take a look at the engine. When I got out under the hood was all orange from fire. It then proceeded to blow up the whole inside and it took about 10-15 mins. For the fire dept. To put the roaring fire out. I thank god we were not inside. I lost the whole entire car. *Tr

Filed Incident Electrical system · EngineNHTSA 10513485
AirbagsBody, doors & structureEngine & coolingCrash1 injury

An f-350 ran a stoplight at 50 mph and impacted the front driver side of van at the tire. The van turned upon impact and received the balance of the impact head on with concentration to the left quadrant. Further spinning, the van then impacted the side of the offending vehicle. Complaint: the air bags did not deploy. She was wearing her seat belt. She sustained injuries to cervical, thoracic, and lumbar regions of back. She was treated for 2.5 Months and then released. Her head hit the driver side roof,...

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thankfully, just above the window resulting only in bruising. Her muscles were sore from head to toe for about a month. It is quite possible that these injuries would have been minimized by airbag deployment. High impact crash to the bumper and no protection of airbags seems to be a common complaint found online. Positive feedback: the entire front end, engine, battery, etc. Compacted into a pancake, but the passenger compartment had only a small buckle on the floor board at the pedals. The engine was crushed. This was a definite positive. (Unrelated to accident complaint above: the exterior handles of the sliding doors were replaced twice. Prior to the latter repair, when the passenger side exterior sliding door handle broke, my daughter's hand was cut and bruised!) *Tr

Filed Incident Air bags · Structure · EngineNHTSA 10496482
Electrical systemFire

I had nissan quest 2000, minivan, for five years. It has only 135k miles. We took good care of it and keep it well maintained. In 01/03/2012 I was picking up my kids from school, in the school parking lot I smelled something weird I thought it from outside, thin one lady waved to me that there is something wrong in my car. The smoke was start coming out of the front trunk of the car. I looked at the temperature reader, it was normal, no overheating. I turned off the car and left with my 4 kids. I thought it will...

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stop smoking, but the smoke continue to increase, and we start see some fire. The school called the fire department, they were there in 3 min. They were able to control the fire but after it made a complete damage. The officer in the fire department took too many pictures, and he said they can't tell the cause of fire. I just don't understand how and why this happens, this kind of car supposed to serve for much longer than that, it has only 135k mile on it. Many people told me that could be due to malfunction or defect in manufacture. I field this complains and wish there will be investigation in this incident so nobody could have the same experience or worst. Thanks god I am safe with my children but I lost my van. *Tr

Filed Incident Electrical systemNHTSA 10442457
Electrical systemLightsAcceleration & cruise control

Back on july as I was on the hwy, set my cruise control, for the first time since I've owned my nissan, at 55mph, the speedometer stopped working, my right headlight went out. Now ever since then, it has gotten worse, I have replaced the right headlight 3 times . I've noticed that when I grab the handle of the turn signal it crackles, and causes the headlights to flicker, and the odometer doesn't work when the speed control is on zero while driving. *Tr

Filed Incident Electrical system · Exterior lighting · Vehicle speed controlNHTSA 10424385
Acceleration & cruise control

Tl*the contact owns a 2000 nissan quest minivan. While driving approximately 1-2 mph approaching a traffic light the vehicle accelerated. The contact stated that he had to engage the brakes with excessive force, and the emergency brake in order to place the vehicle in neutral and stop it from accelerating. The contact stated that because of the failure he had to replace the motor mounts twice. The failure only happened intermittently when approaching a stop. The failure had been ongoing for the last year and a...

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half. The vehicle was taken to the dealer who stated that the throttle body assembly needed to be replaced. The vehicle was not repaired. The failure mileage was 81,000 and the current mileage was 86,500.

Filed Incident Vehicle speed controlNHTSA 10382813
Lights

Tl*the contact owns a 2000 nissan quest. The contact was driving at night approximately 45 mph with the headlights on. Suddenly, the headlights became inoperative. The contact maneuvered to the side of the road and then resumed without the headlights. The contact's visibility was extremely limited. The vehicle was taken to an independent mechanic where they replaced both headlight bulbs. The failure occurred again after the repair. The vehicle had not been repaired. The failure mileage and vin were unavailable.

Filed Incident Exterior lightingNHTSA 10381354
Acceleration & cruise control

Tl*the contact owns a 2000 nissan quest. The contact stated that after the vehicle came to a stop, it accelerated. When the accelerator pedal was engaged the vehicle suddenly lunged forward. The failure had become progressively worse over time. Nissan was not notified about the failure when the complaint was filed. The vin was not available. The failure and current mileages were 142,000.

Filed Incident Vehicle speed controlNHTSA 10341663
Electrical system

As I was driving on city street, my car started accelerating on its own. When I shifted into neutral, the rpm shot up to 4-5000. The breaks were too hard and failed to stop the car until it was in neutral. The mechanic found the origin of the problem in a faulty cruise control. Eventually the nissan dealership disconnected the cruise control. This happened last week and so far I have not experienced any other problem. Dealership believes that this was a failure of an electronic component as a normal wear and tear. I disagree, since the problem also caused the motor mounts to crack and I had to repair those. *Tr

Filed Incident Electrical systemNHTSA 10339616
Transmission & drivetrain

Tl*the contact owns a 2000 nissan quest. While driving, he noticed that he could not accelerate higher than 15 mph. The vehicle was taken to a repair facility and a mechanic replaced the oxygen sensor; however, the repair did not remedy the failure. The failure and current mileages were 85402.

Filed Incident Power trainNHTSA 10285611
Acceleration & cruise control

Accelerator pedal sticks. & A very stong odor of gasoline. *Tr

Filed Incident Vehicle speed controlNHTSA 10218734
Engine & cooling

Nissan quest 1.0 I paid, and never reimbursed, for the cleaning of carbons deposit in part of the engine called throttle-body assembly in november 05, 2003. Mileage: 57,934. Ref.: Superior court for the state of california for the county of los angeles - robert meyer vs nissan north america, inc. Case no. Bc 263136. 2.0 In 2006 my nissan quest started having problem to hold the idle speed at 750 rpm and the engine stop every time I am waiting at the traffic light. Mileage: 101,000. 3.0 The nissan dealer...

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couldn't reset the idle speed and stated that to fix the problem they have to charge me over $2,000 without the guarantee that the problem will be fixed. 4.0 I request that nissan north america recognizes that this vehicle has a manufacturing problem and fix my vehicle without charge. *Tr

Filed Incident Engine and engine coolingNHTSA 10218240
Acceleration & cruise control

Accelerator pedal sticks (mostly when starting from a stopped position) in both forward and reverse. Problem is continuing to get worse as time progresses. *Tr

Filed Incident Vehicle speed controlNHTSA 10210677
Electrical system

Gauges (temperature, gas, speedometer and rpm) all go dead while driving. The error has been occurring since my car was about 6 months old. I have read other nissan customers having the same issue with 2000 year models, however no resolution has come to my attention. The digital odometer also does not register miles as they are added to the vehicle. Seems like a safety issue to me. I really would like to know how fast I'm going. Luckily I haven't gotten a speeding ticket yet. If I do, nissan should pay! *Tr

Filed Incident Electrical systemNHTSA 10209987
Engine & cooling

Oxygen sensor ... Cause my engine service light to go on and off ... It self . When the light is on my car burn tons of gas ... Consumption doubled ... *Tr

Filed Incident Engine and engine coolingNHTSA 10209571
Acceleration & cruise control

The speedometer jumps up and down while the car is in motion. Occasionally, the speedometer stops working completely. We have complained about this before times and now the dealership says that we need to replace the speedometer assembly including cable. I was informed that it is on a nationwide back order and there are several at this dealership awaiting the same fix. Is there anything anyone can do to look into the numerous electrical and mechanical issues this vehicle seems to be experiencing? *Tr

Filed Incident Vehicle speed controlNHTSA 10200752
Transmission & drivetrain

The vehicle stutters or hesitates briefly while in motion. It only occurs 3 to 4 times a month at most. However, we have complained about this to the dealership several times (a few of those times while the vehicle was under warranty) and they have found nothing. Now, at 80,000 miles, the dealership is saying that it probably needs a new transmission. *Jb

Filed Incident Power trainNHTSA 10199684
Lights

The headlight bulbs continue to burn out and during the last replacement of the bulbs, the collars retaining the wiring harness crumbled in my hands. Both collars look like they have been exposed to a lot of heat. Then while I was trying to remove the bulb, it came back on. The wiring socket was loose and needed pressure in order to work. This too, looked like it was exposed to a lot of heat where the wires connect to the sockets. Is this a design defect? *Jb

Filed Incident Exterior lightingNHTSA 10199683
Engine & coolingElectrical system

Rough idle prompted me to take the car into a mechanic. After it was hooked up to the computer I was told the o2 sensors were telling my computer to run the gas lean and the computer was telling my o2 sensors to run leaner. At that time my car had only 52,000 miles and I know the o2 sensors are supposed to be good for up to about 80,000. Noting was done and the care continues to have the rough idle as if it wants to die. I have put about $2k into it trying to fix possible problems and feel if it is an o2 sensor problem and the car is under 80,000 miles it is a defect. *Nm

Filed Incident Engine and engine cooling · Electrical systemNHTSA 10177838
Fuel system

Once my car's warranty was expired I began having problems with the "engine" so I thought. The check engine light came on and the car began running rough. I took it in and was told there was a knock sensor malfunction and a misfire in the #6 cylinder. I took it into the nissan dealership because the car completely died. I authorized the spark plugs to be replaced and the battery cable if it was necessary but was told the spark plugs are good for 100,000 miles and the battery cable was fine even though the...

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original one split in two killing my car. I was told the knock sensor needed to be reset and my battery was dead. I am still having the rough idle so I took it in again and was told the knock sensor again had a malfunction code and the computer is telling the o2 sensors to run leaner and the o2 sensors are telling my computer to run lean. Well now there is a nasty sulfur odor which in the past has meant the catalytic converter. No one knows what the heck is wrong but it still (a year later) runs rough with the occasional feeling it wants to die. I need help, I believe the catalytic and the o2 sensors are going bad. *Nm

Filed Incident Fuel system, gasolineNHTSA 10169149
Body, doors & structure

The consumer's daughter opened the sliding door of the 2000 quest intending to climb inside. The heavy sliding door fell down and outward towards the passenger almost injuring her. *Ts ***nar*** the vehicle was taken to the dealer to be repaired. The consumer was informed that the repair would not be covered under warranty because the vehicle had over 100,000 miles on it. *Nm

Filed Incident StructureNHTSA 10161556
Electrical systemAirbagsSeats & seat beltsCrash1 injury

My 2000 maxima is horrible I have the notorious coil problem plus I smashed into a pole and the car's air bags and the seat belts don't work you must hit the brake for the seat belt to lock and you need to really hit something real hard but at that point you may already be dead they need to address these problems ,they can be sued and I am going to congress with this,they are not sensitive to anyone's lives they should ban nissan company they are crooks huge law suit they can go down. *Nm

Filed Incident Electrical system · Air bags · Seat beltsNHTSA 10156921
Wheels & tires

We had our tires rotated and balanced on a friday. On saturday morning we attempted to travel 110 miles north of our city. Traveling at 75 mph our front left bridgestone tire blew out. We had no indication of driving over anything at the time. We had traveled about 8 miles from our home when this occurred. *Nm

Filed Incident TiresNHTSA 10156191

Nissan Quest: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
20044454710Body, doors & structureF
200244021Engine & coolingA
2001511104Body, doors & structureB
20001032133Electrical systemD
1999118442Acceleration & cruise controlC
199841130Body, doors & structureA
1997972105Body, doors & structureC
1996140246Body, doors & structureC
All Quest years

2000 Nissan Quest vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 2000 Nissan Quest

Does the 2000 Nissan Quest have any recalls?

Yes - NHTSA lists 2 recalls for the 2000 Nissan Quest: rack and pinion (October 2000); seat belts (September 2000). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 2000 Nissan Quest?

By the complaints owners filed with NHTSA, the most common problem areas are the electrical system (20), lights (20), acceleration & cruise control (20).

How many complaints has the 2000 Nissan Quest had?

103 complaints have been filed with NHTSA, the first on May 25, 2000 and the latest on July 21, 2015. Of these, 13 describe a crash and 3 a fire, and together they report 17 injuries and 2 deaths.

Is the 2000 Nissan Quest a reliable vehicle?

Its Safety Index is 36 out of 100 (grade D: more problems than a typical Nissan Quest year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Nissan Quest years have the most complaints?
What should I do if my 2000 Nissan Quest has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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