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Vehicle safety record

1997 Nissan Quest Problems, complaints & recalls

Owners have filed 97 complaints about the 1997 Nissan Quest with NHTSA, most often about the body, doors & structure (26) and the electrical system (13). Those complaints describe 10 crashes, 5 fires, 5 injuries and 2 deaths. It is covered by 2 recalls, the latest in December 2000 for the tank assembly. For comparison, the 1996 has 140 and the 1998 has 41.

NHTSA data checked

CAbout as many problems as a typical Quest year, for its age

#66 most complained-about 1997 vehicle

Complaints
97
Recalls
2
Crashes
10
Fires
5
Injuries
5
Deaths
2

Most common 1997 Nissan Quest problems

Share of all 97 complaints. One complaint can name more than one area. Tap an area for its complaints and recalls.

1997 Nissan Quest recalls 2

Recall repairs are free. Your dealer fixes them whether or not you bought the car there - check your VIN at nhtsa.gov/recalls to see if yours is done. What to do

Fuel system: tank assembly

00V419001268,229 vehicles affected

The problem
Vehicle description: minivans. The fuel tank vent hose allows air to vent from the fuel tank during refueling. Cracks have developed in the vent hose. If (1) the fuel tank is overfilled, not allowing excess fuel in the vent hose to flow back into the tank, (2) the vehicle is driven only a short distance after refueling and, (3) there is subsequently significant heating of the fuel tank, the fuel in the tank can expand into the vent hose and leak fuel.
The risk
Fuel leakage in the presence of an ignition source can result in a fire.
The fix
DEALERS WILL REPLACE THE VENT HOSE.

Electrical system: 12v / 24v / 48v battery

97V18400266 vehicles affected

The problem
Vehicle description: passenger mini vans equipped with automotive batteries supplied by gnb technologies. These batteries have a defective negative post that can cause acid leakage and related corrosion damage.
The risk
This condition can cause a catastrophic failure of the battery which could lead to an engine fire or battery explosion.
The fix
Dealers will replace these batteries. Until a new battery is obtained, owners should not attempt to "jump start" these batteries.

What owners say

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97 complaints about the 1997 Nissan Quest

Newest first, as filed with NHTSA by owners. Page 1 of 4.

Transmission & drivetrain

Transmission jumps out of gear in traffic, rpm go high then transmission engages.This could cause aaccident.

Filed Incident Power trainNHTSA 10726313
Airbags1 injury

Tl* the contact owns a 1997 nissan quest. The contact was attempting to park when both frontal air bags deployed independently. The contact sustained unknown injuries by the air bags. The contact stated that the air bag warning light was not illuminated when air bags deployed. The manufacturer inspected the vehicle but had not provided the contact with a reason why the air bags deployed. The vehicle was not repaired. The vin was unavailable. The failure mileage was 105,000 and the current mileage was 108,000.

Filed Incident Air bagsNHTSA 10378637
Body, doors & structure

Door locks and unlocks by itself at random. Not all door locks will lock when the door lock button is pressed. *Tr

Filed Incident Latches / locks / linkagesNHTSA 10326038
Fuel systemFire

Tl*the contact owns a 1997 nissan quest caught on fire. The fire department extinguished the fire, but the vehicle was completely destroyed. A fire report was filed and the contact has pictures of the failure. Two days later, she received a recall notice for nhtsa campaign id number 00v419001 (fuel system, gasoline:storage:tank assembly). The dealer stated that they did not store recall information exceeding the year 2000. The contact is in the process of notifying the manufacturer. The failure and current...

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mileages were 119,747. Updated 07/15/08. *Lj updated 07/15/08 the consumer stated after she exited the vehicle, her son informed her the vehicle was smoking. Updated 10/22/08. *Jb

Filed Incident Fuel system, gasolineNHTSA 10231194
Fuel system

Gasoline leaking from vehicle at filler pile when tank was > 75% full. *Tr

Filed Incident Fuel system, gasolineNHTSA 10214075
Fuel system

Tl*the contact owns a 1997 nissan quest. The contact smells gasoline in the passenger compartment when the vehicle is started. When the heat is activated, the odor intensifies. There is no visible leak. The dealer stated that the vin was not included in any recalls. The vehicle is more than ten years old. The current mileage was 121,000 and failure mileage was 118,000. Updated 12/31/07 *bf updated *jb

Filed Incident Fuel system, gasolineNHTSA 10210534
Suspension

1997 Nissan pathfinder se rear suspension control arms needed to be a recall issued as this was a huge safety issue. Near fatal scare while on the freeway recently @ high rate of speed 65 mph when the car began to sway violently left to right. I almost lost control, but managed to grip steering wheel and softly pull vehicle over away from speeding traffic. The vehicle is now garaged until mechanic can replace upper and lower control suspension arms. I have gotten 2 mechanical estimates both totaling over $800.00. This should have been recalled and could have caused a terrible accident including personal bodily injury or even death!!*Ak

Filed Incident SuspensionNHTSA 10195525
Suspension

Tl*- in may 2004 the contact received a 1997 nissan pathfinder as a gift, it had an odometer reading of 90000 at the time. The vehicle began to wobble while traveling at 65 to 70 mph soon after it was purchased. The vehicle was taken to a nissan dealership, where all of the struts were replaced, but this did not resolve the issue. The vehicle continued to wobble any time there was a small obstruction on the road. The contact continued to drive the vehicle with this problem without taking it to any other...

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dealers since the problem was not resolved with the first visit. The contact drove long distances from time to time and the wobble on the vehicle continued. In march 2007 the contact called nissan, and was told to take it to a dealer to duplicate the problem. Nissan explained that the contact will be responsible for the repair charges. The current mileage was 106971.*Ak

Filed Incident SuspensionNHTSA 10185000
Body, doors & structure

The car locks spontaneously and constantly. It is a known defect (service bulletin 98068). We did not purchase the car while it was under warranty from the manufacturer, however since this is such a safety concern (my 2 year old nephew was locked in the car in his car seat over labor day weekend), I feel the manufacturer should pay to have it fixed. They are refusing. *Nm

Filed Incident Latches / locks / linkagesNHTSA 10145753
Electrical system

1997 Quest stalls out with no warning. Has done this since 1999. Have taking van to dealer several times,with no luck. Also called nissan and reported problem. No help. There are several problems with stalling of nissan's since 1994,they should know something by now? *Jb

Filed Incident Electrical systemNHTSA 10143008
Body, doors & structure

Driving slowly in pathfinder 4x4 '97 hit pot hole. Spot welds on frame to inner fender broke loose. One foot long seam split 3 inches wide viewed from the left front strut. Cost $1,500 to weld and brace. Professional said pathfinders notorious for this weakness. Steering column jammed from failure which could have caused head-on fatality into oncoming vehicle. Serious safety concern for a m/v purported to be an atv! My experience in accidents stems from boston police officer's accident reports for over a...

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decade. Insurance amica called it a collision and intends to increase my rate $600 per year and rank from perfect driver 9 level into a 13 level for six years. Believe there is a tort justification. Other owner must be notified. Thin walled structural metals to blame. *Nm

Filed Incident StructureNHTSA 10138096
Fuel system

I bought this nissan quest 1997 two years ago and I was told there is a faulty gas tank that can cause a fire. I contacted dealers in my area and was told the repair was done in one of the dealers but they never wanted to provided anything in writing that shows the repair. Courtesy nissan in tampa florida was terrible and didn't want to help, I contacted nissan at the 1800 number and this guy chris at extension 8443 told me I was going to receive a letter showing the repair but I waited two weeks and never...

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received nothing, when I called him back he never responded to my calls and I spoke with tammy at extension 3879 and said what chris told me was a lie I am very tired of this company lying to me everytime I call ,i just wanted this people to be investigated, they have a terrible service at the 1800 number and I feel like me and my kids are traveling in a dangerous van, I won't recommend anybody to buy nissan quest or dealing with nissan courtesy at tampa or the 1800 nissan number, I wish somebody can investigate these people and do something about it, because I don't think is fair to buy a car with a dangerous recall and they don't even want to provide information if it was fixed or not or at least have it check. I won't buy a nissan ever in my life, terrible company.*Jb

Filed Incident Fuel system, gasolineNHTSA 10136003
Fuel system

I dt: the consumer spoke to a dealer and asked them if some repair work was done for recall campaign 00v419001 on 1997 nissan quest. Consumer spoke with someone in tampa at courtesy nissan, who told her that the work was fixed, but could not provide anything in writing to prove it due to the previous owner's privacy. Another dealer in orlando, universal nissan , said that it did not appear to be fixed. The consumer called nissan about a month ago and asked them if they could check it, and they said they could send her something, but the consumer has not heard anything yet.*Ak

Filed Incident Fuel system, dieselNHTSA 10135978
Seats & seat belts

My son recently graduated to a booster seat. I purchased cosco traveler high back booster. My son fits all of the specifications for this booster seat. I installed it properly. My son was in the booster seat. As I was driving along the freeway my son dropped his book on the floor. He leaned forward to pick it up from the floor and the arm of the booster seat caused the seat belt button on the latch to depress, which thus unbuckled the seat belt and caused my son to fall out of his seat while reaching for his...

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boot. The seat belt unbuckles every single time my son leans forward at all due to the "arm" of the booster seat. It is my opinion that in the event of an accident, the force of his body weight against the seat belt would cause the seat belt to unbuckle. Thus the restraint would not be restraining him. *Nm

Filed Incident Seat belts · Child seatNHTSA 10130587
Engine & cooling

Bought a 97 nissan pathfinder in sept. 03...Shortly after purchasing the vehicle the service engine light came on. The engine light has since had a mind of its own, turning on and off depending on the climate outside the vehicle. I recently learned that it is the evap vent control valve and o ring which need to be replaced. I had taken the car into 3 dealerships on the east coast where I was told numerous other issues were causing the light. I have put $4500 worth of work into the vehicle only to find out that it...

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was a $122 part that supposedly needs to be replaced. I have spoken to other nissan owners (many with other nissan vehicles-not pathfinders) and they too have had this same experience with their vehicle. The parts are not available through anybody except the nissan dealerships which means there is no way to get a competative price. In order to get the light to shut off once my mechanic has replaced the parts I will then be forced to take the vehicle back to the dealership to pay them to shut it off. I was informed by the mechanic at the dealership that this problem would not effect the drivability of the vehicle that it was an emissions situation. Ultimately, the vehicle will not pass emissions inspections nor will it get decent gas mileage until this part is replaced.

Filed Incident Engine and engine coolingNHTSA 10123679
Body, doors & structure

My 97 nissan quest gxe sliding door opens unexpedtedly while driving. Especially when running over bumps and pot holes.

Filed Incident Latches / locks / linkagesNHTSA 10122290
Visibility & wipers

There is a strong smell of fumes, and noise coming from the defogger when the air conditioner is turned on, distracting the consumer from the road. This could cause an accident.*Ak

Filed Incident VisibilityNHTSA 10117575
Suspension

Suspension causing vehicle to sway violently when going 50mph. I took my suv into the shop and was informed that there was nothing wrong with my vehicle. Then I took my vehicle into another shop and they found the problem. Then they called nissan and was told that I had to replace the long and short rocker arms for my rear suspension and that would fix the problem. I believe that this problem is pretty drastic considering I have almost lost control of my truck on highway on several occasions. I checked for a recall my my vehicle and didn't have any luck. But did find a report of the same incident. Application eq-8007455-yn.Pdf. *Ak

Filed Incident SuspensionNHTSA 10107972
Visibility & wipersFire

I was driving my 1997 nissian sentra to work in the morning and was appoarching the guard gate. Pushed the switch to rolled down the passenger and drive side automatic windows. Smoke started coming out of the switch assembly. Pull over on the side the road and turned off the car. Ran up to the guard gate and obtained a fire exterisher. Turned to the car and saw a two to four inch flame coming out of the switch assembly. I put out the fire. Checked the fuse block for a blown fuse and there was none. The fuse did not blow for the automatic window circuit. Pulled switch assembly and disconnected the wire harness connector. Planning on replacing the switch assembly and side panel.

Filed Incident VisibilityNHTSA 10102840
Electrical system

I have had multiple issues with the electrical system in this van. Various lights will come on when I turn on the operating lights at night, but some will randomly not work. For example, the lights on the heater will sometimes come on if I push buttons up and down the panel, or turn the fan off and on. Sometimes I can get the lights on the am/fm cassette to come on if I push various buttons for the radio stations. The lights on the dashboard have gone out completely by degrees. I currently have a dark...

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dashboard. These problems started happening the day I bought this vehicle used, and I took it back to somersworth nissan (in somersworth, new hampshire) where I bought it. But first they said they could not get the problem to happen, so I took it back exactly when it was happening once, and that time they said they could not fix the problems, that it must be electrical and would cost me a lot of money to figure out what is wrong and fix it. This dealership also forced me to purchasing a one year warranty on the vehicle, and when I tried to cancel the warranty within the time the contract allowed, they refused to allow me to cancel it, and said, so sue us!. They knew I was a single mom, who was trying to find a car that would accommodate my six children, and they knew I could not afford to take them to court. Since purchasing this car three years ago from somersworth nissan in somersworth, new hampshire, I have been made aware of many illegal and dirty business dealings with others.*Ak

Filed Incident Electrical systemNHTSA 10093194
Fuel system

Consumer smelled gas fumes. She has checked, and there was no leakage nor was vehicle losing gas. Also, there wasn't any fire. But the fumes were very strong. Consumer was very concerned. She will take the vehicle to the dealer very soon.*Ak

Filed Incident Fuel system, gasolineNHTSA 10087228
Wheels & tires

While driving at 65 mph consumer heard an explosion and slowed down. Vehicle was pulled over on to the shoulder, where the consumer noticed that the entire sidewall of the tire was blown out. *Ak

Filed Incident TiresNHTSA 10081544
Fuel systemElectrical systemSeats & seat beltsBody, doors & structure

I just wanted to state that I have identified with most of the failure problems that are listed on the complaint page. The right rear seat belt has failed, it will not pullout or retract, and no one cause this problem, it is a malfunction of the saet belt. There is a significant fuel odor in the van from time to time, no particular time noted. The sliding door does not lock and unlock properly, and it will lock by itself and stick, also it will not stay in the open position consistantly.My brake pads are going out, it may just be normal wear and tear, but they seemed to go out all of a sudden. In general it makes all kinds of whistling, grinding and bumping noises when driving.*Ak

Filed Incident Fuel system, gasoline · Electrical system · Seat belts · Latches / locks / linkagesNHTSA 10075439
Wheels & tires

Have a set of regatta ii, 215sr75. @25,000 - 30,000 Miles on tires. Experienced shimmying at low speeds and vibration at high speeds. Check inflation frequently and put air in when necessary. Had a passenger side rear tire blow out recently. Appeared as if side walls had burst. Never seen anything like it in all my life. (Side note: had recently had brake pads replaced, the tire in question was on the front, mechanic discovered tire to be seriously out of balance and had difficult time trying to balance it,...

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which is why he put it on the rear) after tire blew out the tire dealer said side walls were probably weakened by underinflation most likely caused by a slow leak. This explanation is inadequate. He replaced the tire at full price minus $11.00 And said it was not a warranty issue as the warranty only covered tread wear. After replacing the tire the vehicle (nissan quest minivan) still shimmies at low speed and vibrates at high speed. My concerns are: 1. Are the three remaining original regatta ii tires in immenent danger of exploding like the other one? 2.Considering the difficulty balancing the one tire that blew, was that tire defective? 3. Could the same problem be occuring in my other 3 tires creating a serious, dangerous sitation? *Ak

Filed Incident TiresNHTSA 10064237
BrakesEngine & coolingTransmission & drivetrainElectrical systemBody, doors & structureWheels & tiresEquipment & accessories

Manufacturer refused to investigate why the consumer's vehicle stalled. *Ph the vehicle would stall without cause. The mechanics could not find the problem. The consumer request to be reimbursed for the repair costs, economic losses, and loss of transportation. Other problem are as followed: the engine would come on along with the vehicle dying out, output shaft leak, brake leakage, a/c did not blow cold, power antenna made noises when in use, the sunroof leaked water, right rear wheel leaked fluid, and...

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there was leak coming form the left axle area. The service dealer found the positioning cable was not making connection and the fuse links did not make a connection, the a/c remained blowing cold after 2 hoses had been replaced. The a/c compressor was coming apart internally causing metal to release throughout the system. *Sc

Filed Incident Service brakes, hydraulic · Engine and engine cooling · Power train · Electrical system · Structure · Wheels · EquipmentNHTSA 10065301

Nissan Quest: every year compared

YearComplaintsRecallsCrashesFiresTop problemGrade
2001511104Body, doors & structureB
20001032133Electrical systemD
1999118442Acceleration & cruise controlC
199841130Body, doors & structureA
1997972105Body, doors & structureC
1996140246Body, doors & structureC
19951733114Engine & coolingD
1994170282Engine & coolingD
1993119549Engine & coolingC
All Quest years

1997 Nissan Quest vs rivals

More sales usually means more complaints, so compare similar vehicles of the same year. The grade compares each vehicle with its own model's other years.

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Questions about the 1997 Nissan Quest

Does the 1997 Nissan Quest have any recalls?

Yes - NHTSA lists 2 recalls for the 1997 Nissan Quest: tank assembly (December 2000); 12v / 24v / 48v battery (October 1997). Recall repairs are free at any authorized dealer. Enter your VIN at nhtsa.gov/recalls to see whether yours has been fixed.

What are the most common problems with the 1997 Nissan Quest?

By the complaints owners filed with NHTSA, the most common problem areas are the body, doors & structure (26), electrical system (13), fuel system (12).

How many complaints has the 1997 Nissan Quest had?

97 complaints have been filed with NHTSA, the first on April 2, 1997 and the latest on June 20, 2015. Of these, 10 describe a crash and 5 a fire, and together they report 5 injuries and 2 deaths.

Is the 1997 Nissan Quest a reliable vehicle?

Its Safety Index is 42 out of 100 (grade C: about as many problems as a typical Nissan Quest year, for its age). The index weighs complaints, crashes, fires, injuries, deaths and recalls against how long the vehicle has been on the road, compared with the same model's other years. It is not a measure of every repair - read the complaints and owner experiences, and have any used vehicle inspected before you buy.

Which Nissan Quest years have the most complaints?
What should I do if my 1997 Nissan Quest has a problem?

If it is a safety problem, stop driving it if it is unsafe and contact your dealer. Report it to NHTSA at nhtsa.gov/report-a-safety-problem - enough reports start investigations and recalls - and share your experience here so other owners know what to look for.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked . Complaints are owners' own reports and are not verified. How we use the data

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