The problem
Vehicle description: passenger mini vans equipped with automotive batteries supplied by gnb technologies. These batteries have a defective negative post that can cause acid leakage and related corrosion damage.
The risk
This condition can cause a catastrophic failure of the battery which could lead to an engine fire or battery explosion.
The fix
Dealers will replace these batteries. Until a new battery is obtained, owners should not attempt to "jump start" these batteries.
Contacts
Owner notification has already begun. All owners have been notified and vehicles have been repaired. No further action is necessary on this campaign.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nissan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 97V184002.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.