The problem
Vehicle description: certain sport utility vehicles, pickup trucks, and passenger vehicles fail to comply with the requirements of fmvss 225, "child restraint anchorage systems." The affected expedition/navigator owner guides do not identify the locations of seating positions equipped with tether anchorages, and do not provide instructions for securing child seats to these tether anchorages. The f150 sc owner guides do not provide the procedure for securing child seats to the tether anchorages. The taurus/sable owner guides do not identify the center rear seating position as having latch compatible lower anchorages.
The risk
In the event of a crash, the child seat may not be properly attached increasing the risk of injury to the child.
The fix
Owners will be provided with owner guide inserts revised to provide the required information, and instructions for affixing these inserts to their owner guides. Customers will also be advised that if they prefer, their dealer will affix the inserts to their owner guides.
Contacts
Owner notification began march 6, 2001. Owners who do not receive the free label and installation instructions within a reasonable time should contact ford at 1-800-392-3673. Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford, Mercury dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 00V396000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.